HT1600 I tried to rent a movie on itunes and it asked for a security code. I have no idea what it is. It seems to be a 4 digit number but i've never set it up. How do I fix my problem? Thank you!

Trying to figure out what the numerical code is for renting movies. I'm logged into iTunes and when I want to rent a movie it asks for a code.
Any help is much appreciated...
Bart

Hi bart00
Is asking your code from your Apple ID (what use on App Store etc.)

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HT5312 im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991)

Hi guys, my iPhone 4S (ios 7.0.2) can't connect wi-fi. I've already reseted Network Settings, but Wi-fi still doesn't work. how can I fix it? thank you!

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Thank you!
doesn't like one at Starbucks or McDonald's...
I can not activate or deactivate the Wi-fi button ... I don't know how I can explain... the wi-fi is always OFF.
I've reset the network settings and restored by itunes... but I'm still without wi-fi ...

I have tried to rent a movie in iTunes twice in the last few hours, both times it says my session has timed out. I was browsing to begin with, but then tried closing iTunes

I have tried to rent a movie in iTunes twice in the last few hours. First I was browsing then tried to rent and was told my session had timed out. I closed iTunes and went directly to rent the specific movie and still the same response, session timed out. I completely logged out of iTunes, tried again 5 hours later, still the same timed out response. I have successfully rented, downloaded movies and watched them previously. Any similiar issues for anyone lately? Any ideas why this is happening?

Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

HT4113 hello, I have an Iphone 4 and im trying to "erase all content and settings" but it asks for a passcode that i have no idea what is. its none of my previous passcodes ive ever had. What should i do to find out that passcode?

Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?

Are you sure it's asking for a four digit code?
iOS 7 has a new feature called Activation Lock. It requires your Apple ID and password before doing something like an iPhone reset. This is a new anti-theft feature.

I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

If you are using a Windows based computer, try disabling anti virus software and turn off the Firewall.
iTunes for Windows: Troubleshooting security software issues
Then try downloading iTunes media.

I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad. How do I cancel the download and re download it in SD?

I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad 2. How do I cancel the download and re download it in SD?

Try downloading movie on your computer (iTune).

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

I fixed it!!
While not connected to any USB cable I put the iPad in recovery mode.
To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new.

I bought Lion and downloaded on my laptop, all is great. I was told by Apple tech I could put it on my family's computers (up to 4). However, I just tried to put on my daughter's and it asked for my billing info again. How do I avoid repeated charges?

I bought Lion and downloaded it on my laptop. Apple tech said I could install it on family computer without buying again, they said it could be on 5. I just tried to install on my daughter's and was asked for my billing info again. How do I install on family computers without having to pay again?

Your other computers must have Snow Leopard 10.6.6 or later installed. You open App Store and sign in using the same Apple ID used to purchase Lion. Click on the Purchases icon in the toolbar. You should now see an active Install button to the right of the entry for your Lion purchase.
Here's a tip:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
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Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
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I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?

I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?

I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action

I rented a movie through iTunes and I cannot download it to my new gen iTouch

I rented a movie through iTunes and when I tried to sync to my newest gen iTouch (5th generation?) it said it could not sync to this iPod. Any suggestions?

Maybe
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
What was the wording of the error message?

I rented a movie on itunes and it says that it is ready to watch but it will not play

I rented a movie on itunes and a message popped up that said it was ready to watch. When I click on the movie it freezes and does not move forward. What is the problem? I have a macbook pro

Have you tried signing out and then signing back into your account on the iPad? Settings>Store>Apple ID>Sign Out. Restart the iPad and then sign in to your account again and then see if the movie will sync.
Another thing that you can try is transfer purchases from your iPad to the iTunes library and then try to sync.
I realize that you want to sync a movie from iTunes on your computer to the iPad, but I am just trying to think of a way to "reset" your iTunes account and get everything back in order again.
You tried restarting the iPad and resetting it as well? Quitting iTunes, restart your computer and then try again?
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I rented a movie from iTunes and it is on my IPad. I wanted to watch it on AppleTV and there is no airplay icon showing up on the movie

I rented a movie from ITunes and it is on my IPad. I wanted to watch it on Apple TV however there is no airplay ap showing up. What should I do

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I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.

Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT1600 I tried to rent a movie on itunes and it asked for a security code. I have no idea what it is. It seems to be a 4 digit number but i've never set it up. How do I fix my problem? Thank you!

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