HT1600 My Apple TV is stuck telling me to plug it in when I downloaded the new software. How do I get past this?

My Apple TV is stuck telling me to plug it in when I downloaded the new software. How do I get past this? I do not have the cable the diagram is asking for.

If you can't get to the menu options, then unfortunately the only option is to purchase a micro-USB cable and connect it to iTunes to restore your Apple TV: http://support.apple.com/kb/ht4367

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I have reinstalled itunes after it did not start when I downloaded the new software. I am now getting a message that says "Service (Apple Mobile Device) failed to start verify that you have sufficient priviledges to start system services. What do I do

I have reinstalled i-tunes after getting error messsages when I downloaded the new software. Nor I get a message that says" Serice (Apple Mobile Device) failed to start. Verify that you have sufficient priveledges to start system services. What do I do now

Hi annibu757,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

I only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers. we do not have any other computers hooked up to the account. how do i get past this?

i only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers. we do not have any other computers hooked up to the account. how do i get past this?

Understanding Home Sharing
Troubleshooting Home Sharing

My screen is stuck downloading the new ios7 how to i get this to reset?

My screen is frozen or stuck downloading the new iOS7 and it just shows there is a minute left to download. It has been like this for several hours and i have reset the phone and it comes right back to this status. How can i clear this so it will start the download again?

Go into settings and see if you have Mute System Sounds checked or Lock Screen Orientation checked for the button just above the colume control on the right hand side of your iPad. If you have Screen Orentation checked, just move the button and your screen should rotate again. If you have Mute System Sounds, go to your home screen and then double tap your home button. The most recently used apps will appear. WIth your finger swipe those apps to the right and on the far left will be an icon for screen orientation. Touch it to turn it on again, and your screen should again rotate.

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

You can try a soft-reset of pressing and holding both the home and sleep buttons for 10 to 15 seconds so that it reboots, but you are likely to get the same screen. If it does then it will need to be connected to a computer's iTunes so that it can be reset back to factory defaults - do you have a friend with a computer with iTunes installed on it, or is there an Apple store nearby that you could try going to (if there is then preferably make a Genius Bar appointment at it, or don't go at a busy time) ?
Has she been backing up to the cloud ? If she has then she should be able to restore to that. If not then what she can redownload for free from the stores will show in the Purchased tabs in the store apps.

I want to download the new software on my ipod touch on a different computer to what i normally use, but it keeps telling me i will loose all my downloads. Is it possible to make this computer the main computer to sync my ipod?

I want to download the new software on my ipod touch, on a different computer to what i usually sync my ipod to, and it keeps telling me i will lose all my downloads. i it possible to download the update on this computre, without deleting my information, and making this computer the main computer to sync my ipod to?

A manual backup will help in your situation.
Make sure your new computer is authorized in iTunes. Disable autosync in iTunes, connect your iPod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT4946
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your iPod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
Apps can be downloaded again for free, in some countries music as well: Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy

HT204053 If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad

If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad by getting it off my iCloud?

She can't from iCloud without setting up your iCloud account on her phone. But just sync the same apps from your iTunes Library on your computer to her phone.
Your wife should setup her own iCloud account - which is separate to the iTunes Store accounts.

My apple TV has worked flawlessly since Xmas 2011. Now when I download a new movie, it tells me the movie won't be ready for 6 hours. I haven't changed my internet hardware or provider, or speed. Can anyone help?

My apple TV has worked flawlessly since Xmas 2011. Now when I download a new movie, it tells me the movie won't be ready for 6 hours. I haven't changed my internet hardware or provider, or speed. Can anyone help?

Winston is right. If it seems OK though, I would also add that you should make sure to check it at the same day and time you have tried to download the movie. I had the same thing happen to me and it turned out my speed was fine much of the time but was dropping to like a few hundred kbps from about 7-11 evenings (typically when we were trying to order a movie).
Steve

HT2589 I created an id prior to having tech. assistance and now the non payment option is not available. How to I get past this stage? Help! Already frustrated with Apple.

I created an id prior to having tech. assistance and now the non payment option is not available. How to I get past this stage? Help! Already frustrated with Apple.

Already frustrated by jumping in and not getting some needed information before hand, hmm k
Create a new apple id - OR
create a new free web base email - sign into the apple id you have now edit the primary email address with the just newly created email save [you justs freed your email address from being an apple id]
Once you have all the4 correct information/data etc needed to be able to then chose option None
use that email to create apple id

HT3180 My Apple TV is coming up with the picture of the Apple TV and cable linking to iTunes sign. How do I get past this?

My Apple TV is coming up with the picture of the Apple TV and cable linking to iTunes sign. How do I get past this?

http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
It or an update has gone wrong - you need to restore via iTunes as detailed above.

Installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith.

HT204266 'To improve Apple ID Security' chose three security questions and answers... this leads to a blank screen on my iPad mini. How can I get past this?

'To improve Apple ID Security' chose three security questions and answers... this leads to a blank screen on my iPad mini. How can I get past this?

Exactly the same problem with my new iPad...i have also tapped and hold the question bar as someone told somewhere, but no difference...a blank screen...help pleaseeee

Hi, my daughter is using one of our old iphones as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this?

Hi, my daughter is using one of our old iphone's as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this, without clearing her phone and loosing all her songs/etc....?

I did this on my phone. Her phone isn't activated, no cellular service. So, for whatever reason it won't even let me tap on SEND& RECEIVE, to uncheck anything

I download the new ISO 7 and now it wont let me sign into my apple ID account but when i try on my computer my ID works its just since downloading the new software that it doesnt work. Please help

I downloaded the new ISO 7 to my iphone 5 and now my apple ID will not work on my phone. It wont let me send imessages or use Facetime or some apps. I have used my ID to log into my computer and this site so i know it isnt my ID. It has to be my iphone and that new software. What do i do because i really need to get this working again. My sister is at UNI and facetime is our connection. I cant sign into facetime because the phone doesnt register the apple ID

Hi SarahHannah,
If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Take care,
- Ari

HT1600 My Apple TV is stuck telling me to plug it in when I downloaded the new software. How do I get past this?

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