HT1600 My apple tv seems to have frozen during an update. what do i do?

My apple tv seems to have frozen during update. What do I do ?

Hi iphoneozqld,
If your Apple TV appears to have stopped updating, I would recommend a restart, and if issues continue, a restore:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/ht3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Cheers!
- Ari

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HT6114 My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour.

My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?

Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery.

My printer HP color laser jet CP1215 seems to have frozen and no matter what i do it won't restart

I have the HP color laser jet CP1215 and it seems to have frozen. I have tried unplugging and replugging the printer as well as just turning it on and off. I was able to delete some of the documents in the queue but there is one that I cannot delete and it is freezing the printer.

Hi,
If that did not work there is more wrong than just a hanging printjob, the step should have removed it.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

HT204406 My upload to the cloud seems to have frozen during an upload of a non-iTunes song. Any recommendations would be appreciated. Can I come back at a different time and continue the uploads?

The process of uploading to the cloud on iTunes Match has frozen during the up load of a non-iTunes song. There are several more to go. I've stopped the upload.
1) Can I resume the upload at a different time?
2) What happened? I don't think I've exceeded my space limitations.

Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

My iPad screen seems to have frozen

My iPad screen seems to have frozen and I cannot even power off any suggestions?

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

HT1766 I have a pop up about Photo stream which does not allow me to click ignore or settings - nothing happens when pressed........I cannot click on anything - the screen seems to have frozen and having tried to turn off I cannot slide to turn off. Plea

I have a pop up about Photo stream which does not allow me to click ignore or settings - nothing happens when pressed........I cannot click on anything - the screen seems to have frozen and having tried to turn off I cannot slide to turn off. Please can e frozen and having tried to turn off I cannot slide to turn off. Please can you help

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

HT1390 iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?

iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?

Hi Bemma Bob,
Thanks for using Apple Support Communities. This article has some information about estimated download times from the iTunes Store:
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
If you were not able to watch the movie, you can report this to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

HT201269 Was downloading new software os 6.1.3 and the iPad seems to have frozen. Have tried the off button but nothing happens. Any suggestions?

Was downloading the os 6.1.3 software and the iPad seems to have frozen. Have tried the off button but nothing happens. Doesn't indicate that the power is on.

Then try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My screen seems to have frozen and does not respond when I touch. I tried to shut it off and when the red slider comes up, it does not let me slide it off.

My ipad screen seems to have frozen. I tried to turn it off and the red slider does not respond when I slide it. What can I do?

Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting. Let it do that and see if you're unfrozen.

My apple tv seems to have hung up during the latest software update - what should I do now?

my apple tv seems to have hung up during the latest software update - what should I do now?
I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.

If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
http://support.apple.com/kb/HT4367

HT1386 Help, I can't sync my apps on my 3GS phone to the newest iTunes software. On top of that, my purchased apps under my apple ID seem to have disappeared! I want to transfer them to an iPhone 4S I just inherited, but I can't!

Help, I can't sync my apps on my 3GS phone to the newest iTunes software. On top of that, my purchased apps under my apple ID seem to have disappeared! I want to transfer them to an iPhone 4S I just inherited, but I can't! Thanks!

How did you get iOS 6 with an iPhone 3GS? I need help updating my software on my iPhone I have iOS 4 and can't figure out what to do.

The tools on Adobe Photoshop Elements 9 seemed to have frozen. The crop symbol is 3 of the symbols nest to each other. The hand move tool is not one hand but 3 next to each other. Other tools won't work at all. Really nice!

Ya, okay ! I use a number of PSE programs, one of which is PSE 9. The tools for some reason seem to have frozen. When I use the move tool I don't get just one hand but 3 hand symbols all next to each other. Same thing with the crop tool, I don't get one symbol but 3 all next to each other. There are a couple of tools that just don't work at all. It's like the PSE 9 got hit with some virus or sorts. Oh well, live and learn. Trying to get through to tech service is next to impossible.

Have you seen this other thread you started about this problem?
Photoshop Elements 9 is messed up.
Did you use Barbara's fix?
It would be less confusing if you only posted this question once, not three times:
HOW DO I RESET ALL THE TOOLS IN PSE 9 ? THE CURSOR IS REALLY MESSED UP AND DOES NOT WORK WITH THE TOOLS. I TOUCH THE HAND AND I GET 3 HANDS, I TRY TO USE THE CROP AND I GET 3 SMALL CIRCLES. THE CURSOR IS REALLY MESSED UP. DO I HAVE TO GET ANOTHER PSE 9 ?
Photoshop Elements 9 is messed up.
The tools on Adobe Photoshop Elements 9 seemed to have frozen. The crop symbol is 3 of the symbols nest to each other. The hand move tool is not one hand but 3 next to each other. Other tools won't work at all. Really nice!

My iPhoto seems to have frozen. Was importing photos went to the import selected, it tells me it's importing them but nothing is happening and I can't click on any buttons to stop the import. Any help would be great. Thanks

My iPhoto seems to have frozen, hooked my camera up to my MacBook selected the images I wanted imported and left the room for five minutes. When I came back it said it was still importing which I thought was funny as I was only importing 6 images. I tried to stop the import but the buttons are no longer highlighted and I can not shut down iphoto as it tells me it is still importing photos. Any help with this would be great as I have to get these photos uploaded for my assignment for school.
Thanks

Did you OK the option to have the application delete the photos off the memory card? If not then just force quit iPhoto by typing Command+Option+Esc. Then select iPhoto to force quit.
If you did OK the option to delete the memory card I'm not sure if force quitting iPhoto will abort that function. You might try disconnecting the camera and then force quit iPhoto.
If you do find that the photos were deleted and are not in the library you can recover them from the memory stick with an application like MediaRECOVER. You can run it in demo mode to verify it can see and recover the photos on your card before you have to purchase it.
OT

My 2nd Gen Apple TV seems to have just stopped working with Youtube. Is there a particular reason this has happened ?

My 2nd Gen Apple TV seems to have just stopped working with Youtube. Is there a particular reason this has happened ? All of the other services work correctly.

Apple already have a position on such matters. If you have a problem with one particular service and not others, contact the provider.
Contact Apple TV content providers - Apple Support
However, 3 similar reports, do not a problem make. Perhaps there is a problem, perhaps there isn't, but it really doesn't seem to affect many people if there is, believe me when there is a problem it's quite obvious from the additional traffic it causes in these communities. It's also not exactly clear that you are all seeing exactly the same thing.

HT1600 My apple tv seems to have frozen during an update. what do i do?

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