HT1600 my apple tv update wasnt successful.

how do i fix my apple tv? i tried to update it and it wasnt successful

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

Similar Messages

  • HT1600 Apple TV update not successful

    I'm trying to update my Apple TV (3rd generation) to 5.11. It keeps getting right near the end of the install, hangs for a couple of minutes, and says "update not successful". I restart the Apple TV like it asks ans get the same results. I've also rest settings and attempted a restore but nothing is working.

    Vladman,
    As far as I know the update breaks the ATV.  Doing restore from iTunes will make it revert to the old firmware.  You will have to rebuild it - wifi and what not.  I have not tried it again - waiting for the NEXT update before I try again.  This is the only method I have seen which works.
    Winston and the FeverDog posted these steps.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV.
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.
    Download the below file.  Get to the point of restore Apple TV and hold the option key down when you click on the Restore button.
    Browse to the downloaded file and restore.
    Apple TV 2:
    http://appldnld.apple.com/AppleTV/041-4362.20120605.t8i4U/AppleTV2,1_5.0.2_9B830 _Restore.ipsw
    Apple TV 3:
    http://appldnld.apple.com/AppleTV/041-4361.20120605.grjot/AppleTV3,1_5.0.2_9B830 _Restore.ipsw

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • TS1717 i have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me it told me your software is up to date and close

    I have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me,it told me your software is up to date and then closed on me,please help.

    it said it wasnt installed correctly
    What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

  • HT1600 Why do I get update not successful every time I attempt to update?

    Every time I try to update my apple tv, i get the error message at the end that says Update not successful, try again...
    I am using it on a cable off my router and works perfectly. IE streams Netflix just fine etc.

    Welcome to the Apple Community.
    If you are using Ethernet, try with wifi.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
        1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
        2.    Connect the micro USB cable to the Apple TV and to your computer.
        3.    Reconnect the power cable (only for Apple TV 3)
        4.    Open iTunes.
        5.    Select your Apple TV in the Devices list, and then click Restore.

  • I have an Apple MacBook on which Lion 10.7, plus all updates, are successfully installed.  Can you tell me if TechTool Deluxe, normally supplied with Apple here has been now tested and found to run successfully?  I have run the program to check a problem

    I have an Apple MacBook on which Lion 10.7, plus all updates, are successfully installed.
    Can you tell me if TechTool Deluxe, normally supplied with Apple here has been now tested and found to run successfully?
    I have run the program to check a problem that I'm having. The particularly with video, and also volume structure. TEchTool Delux reports a failure for both of these components.
    I am wondering if this is realistic or not, given the start-up screen for TechTool Delux mentions on start-up that it has yet to be tested fully with Lion?
    With thanks, Ron.

    Yes, I understand, however, he Macbook is out of its Applecare, but the TechTool it still on the machine. Does that entitle me to an upgrade in TechTool?
    I suspect not, hoever, seeing I am running Lion, I am not sure at all? If you can answer this question it will help as then Imight be able to solve the problem I'm having.
    Best regards, Ron

  • HT1600 at the end of a recent apple tv update, a picture appeared suggesting a connection using a micro usb connection to i believe Itunes. the apple tv did not come with a micro usb connection. What to do.

    At the end of a recent apple tv update, a picture appeared showing a connection - micro usb  - to apple itunes. I don't have this micro connection. I now can't watch apple tv. what is going on?

    Many newer cameras have the Micro USB cable you can use.
    Otherwise, you will need to buy one to restore your Apple TV.

  • HT1600 Apple TV update unsuccessful, how to update Apple TV software

    Apple TV update unsuccessful, how to update Apple TV software

    Hi (Bonjour)!
    Same problem here, the Apple TV 3rd gen. has suggested an update, but despite the complete download, the process failed on the second step(progress bar) and I've got an "connect to iTune with micro USB cable" splash screen, no white LED on ATV.
    I've connected the ATV unit to my "up to date for all soft" 2013 iMac, and I've got the restore Apple TV dialog. The download completes, but the update process failed with an "1611 error" warning. It seems that his error is related to virus protection software. But... I do not use any virus protection software... so I can't apply any suggested workaround to solve the problem.
    I've now a dead box Apple TV.
    Bad, bad move when selecting "apply update" on a pretty usable ATV.
    Michel Boissonneault

  • HT1600 Why won't my Apple TV update from 5.1(5201)? ...

    Why won't my Apple TV update from 5.1(5201)? ...
    It download the update and tries to install, but comes up with a message stating that it did not succeseed! :-(

    **** auto correction... Going to wifi helped me...

  • HT1600 Apple TV Update

    Hello,
    I am installing the latest Apple TV update and it has been over an hour.  It is sitting on "Step 1 of 2 : Preparing Update.  Do  not unplu..."
    The progress bar is approximately 3/4 of the way complete.  Do you know if thsi si normal?

    The device is in recovery mode due to a failed update.  The only resolution is to restore via ITunes on the computer.
    A microUSB cable is fairly inexpensive, or you could take the device to the Apple store and see if they can assist with restoring or replacing the device.

  • I've tried to update my i-Tunes version after the site suggested I should following my i-Pad being plugged into it for the first time. The update seemed successful but the program would not open at all despite switching off the PC and re-starting several

    I’ve tried to update my i-Tunes version after the site suggested I should following my i-Pad Air being plugged into it for the first time. The update seemed successful but the program would not open at all despite switching off the PC and re-starting several times. I then tried wiping the original software from the computer and re-downloading from scratch. Each time I tried the download failed with a message saying “Service “Apple Mobile Device” failed to start. Verify that you have sufficient privileges to start system services” At this stage, the only way forward was to “abort” the download. This I have done now four times and the same thing happens. When I did finally manage to get an i-Tunes shortcut on my desktop, the program wouldn’t open saying: “i-Tunes was not installed correctly. Please re-install i-Tunes. Error 7 (Windows error 193)” Any ideas to resolve this?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • 5.2 Apple TV update error solution

    I purchased an Apple TV gen. 3 in December 2012. It updated itself flawlessly the first two times.
    Then, the recent 5.2 update came along. It would download the update quickly, but as it prepared to install, it would lock up, even in left to complete for 10 hours.
    I tried unplugging it and rebooting and repeating it. No luck. It still locked every time the update was attempted. Given that it was locking up with no resolution, despite hours on the phone with Apple, I returned it for a new unit.
    After install, the unit asked to update. Again it downloaded the update quickly over Wifi, but would fail on install with either the nebulous "there's been an error" or a message that the file was corrupted! Apple suggested I purchase a micro-USB cord and sync with iTunes.
    This gave the same file corruption error. We tried this several times, to no avail. However, initially plugging in the Apple TV would launch iTunes. Eventually it stopped auto-launching iTunes. At this point, Apple suggested I plug it back into my TV proper.
    It still downloaded the update and then failed.
    Apple then recommended I move any audio speakers adjacent to my entertainment center. Still, no luck. At least the new ATV was not locking up.
    So I just kept restarting the unit or unplugging it and allowing it to reboot, then updating.
    Eventually, for whatever reason, the update completed successfully. It's difficult to know which of the many things I tried that did the trick, but I suspect it was multiple restarts and reboots that did the trick.
    It took two days, a lot of time on the phone and a return to the Apple store, but now I have the benefits of 5.2 up and running like new.
    I encourage others to try as I did, starting with reboots and restarts, repeat till it works (it took  3 or 4 repeats till it worked).

    Thanks.  I've been going batty trying to get the update.  It downloads, starts the Step 1 install then throws an error that says download failed please try again later,  When you say OK it sits on the Step 1 of 2 status bar forever with no movement.  "do not unlpug your Appple TV while updating" I WISH...

  • HT5312 I keep getting an email from Apple telling me that my Apple Id has been successfully reset when I did not reset them.  Started early June 2013 and in a month i have had to reset it three times. Apple support was not helpful.  Any suggestions?

    I keep getting an email from Apple telling me that my Apple Id has been successfully reset.  I did not reset it.  Since early June 2013 to now i have had to reset it 3 times.  It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa.  My kids use my Apple Id to download APs and I am informed when this happens.  Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices.  I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it.  Any suggestions? Are others having the same problems?

    If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
    Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
    http://www.apple.com/osx/how-to-upgrade/
    Regards.

  • Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

    Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
    Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Any Ideas of how to solve this one?

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • Apple Software Update problem on Windows 8

    Hello everyone,
    After I updated iTunes to the 11.0.3 version I receive this weird error message from the Apple Software Update application:
    I deactiveted my firewall and Windows Defender in case they were blocking it,but unfortunately I had no success.

    Have you tried to uninstall & reinstall iTunes???
    How to uninstall iTunes in Windows 8 - Microsoft Community
    Then reinstall here: www.apple.com/itunes/download
    Requires the 64-bit installer.
    Hope this helps.

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