HT1600 Since the latest up-date I can't see any movies. I always returns to the main menu. Is anyone else having this problem and how do I fix it?

Since the latest up-date I can't see any movies. It always returns to the main menu. Is anyone else having this problem and how do I fix it? We have gone 3 days without the use of renting movies.

Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

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Itunes 10.5 will not install, getting error messages that the path cannot be found and that I need \itunes.msi. Anybody else having this problem and how do I fix it? I need it to update my phone OS!!!

Is anyone else getting an error message from Windows Installer that says it cannot find the correct path to install ITunes 10.5?? Or when trying to install it, it says that the older version cannot be removed?? I NEED HELP!! I want to upgrade my phone to iOS 5 and cannot without iTunes 10.5!

i think im getting this problem! ive got loadz of windows updates that wont update and i seen somewhere that that has something to do with why itunes wont download properly:/

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Then you should provide the information requested by lllaass so that people have information on which to base a diagnosis. I'd suggest you start a new topic with your issue (use the "Start a discussion" link under the Actions header at the upper-right of each main topic page). It's generally better to ask a question as a new topic rather than as a reply in someone else's thread. It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
Regards.

One specific number cannot recieve my texts, they can send them to me however, they are also using a galaxy s5, has anyone else had this problem and how did you resolve it

There is one specific number who cannot receive texts from me, yet i can get their texts and we both have a galaxy s5, what could be the issue?

haeuedb, let's figure out what is going on. There are a few more things I'd like to confirm. First, do you know if either of you are o the latest software version? http://vz.to/1BguEHF. Next I'd like to try putting your S5 in Safe mode. Try those out and keep us posted on your efforts. Thank you for your continued patience.
VanetrisC_VZW
Follow us on twitter @vzwsupport

When I try to update itunes, it tells me that itunes can not find a pathway to my computer. I was wondering if anyone else had this issue and how to resolve it?

When i plug my iphone into my computer and try to sync it with my itues library, a message comes up saying I can't sync until i update itues. When i try to update itunes, a message pops up that says itunes cannot find a pathway to my computer and it tells me to find a pathway. I have no idea what this means and i have played around with it for weeks now. Can anyone help me??

The first message says "The feature you are trying to use is on a network resorce that is unavaliable. Click ok to try again, or enter an alternate path to a folder containing the installation package." Then when i click ok a message that pops up says "The path cannot be found. Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product itunes."
That's perfect, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT201209 I cannot redeem an ITunes card I purchased. The ITunes team have verified the code on the card is valid but can't tell me what I'm not able to redeem it. Anyone else had this problem?

I'm not able to redeem an ITunes card I purchased. Keep getting error message - your account cannot use Store Credit at this time. Help please!

You can only gift via a credit card - you can only use your account's balance for buying content for yourself.

I need to delete programs that have been duplicated after the software update has been done. The computer won't delete them. Anyone else having this problem and if so, how do I delete the old program after it's been updated.

After upgrading software, it appears the old software isn't deleted. My computer hard drive is almost full so I need to delete a ton off of my computer. When checking the software that can be deleted I noticed I can the old software hasn't been deleted. How can a person do this? Any suggestions on how to quickly dump some programs.

Sig is right — reclaiming space on your hard drive should be a matter of looking for the largest files you can delete, not starting with applications. I have 200+ applications on my hard drive, and altogether they occupy less than 14GB of space. Just a handful of them — Acrobat Pro, iPhoto, Aperture, Illustrator, Photoshop, InDesign and Adobe Media encoder — are larger than 500MB apiece, and if I disposed of all of those, I'd only get 5.6GB back. My Utilties folder contains 78 apps, and it only amounts to 1.1 GB.
If you have any feature-length movies on your hard drive, those should be the first things you trash or move to an external drive.

After my recent update, I can't get my music to copy to my itunes library. I've tried both adding file and folder, but nothing works. Has anyone else had this problem, and how did you resolve it?

I've tried uninsstalling an re-installing itues sevral times, and still can't get it to work. I don't know what else to try.
Thank you in advance

iTunes will silently ignore any request to add files that it can't get access to. It is hard to know for certain but it seems that some requests go via the current user account and some via the system account. Might be worth checking that both your account and system have full access to all the files you are trying to connect, and that they are not hidden.
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2

HT1688 After syncing my iphone with itunes, I am unable to send text messages. Has anyone else had this problem and how can it be rememdied? I have tried a reset...no luck.

I have tried a reset...no luck. Help!

Text messages are a carrier issue. Contact your wireless carrier.
Or, restore from a backup,or restore as a new device then test the issue.

Just updated my phone to IOS7, and all of my contacts have been wiped. Has anyone else had this problem, and how can I get them back?

If someone could help then I would be very grateful, thank you.

Hi Emily,
Hopefully you backed up prior to updating? If so you should be able to get this data back from you backup.
Regards,
Steve

When I put my iphone5 on charge no matter where I am and even when I have full signal my phone will always drop the signal and continue to have no signal until I take it off charge. Is anyone else having this problem?

Everytime I put my iphone5 on charge now matter where I am and even when I have signal it always drops the signal and continues to have no signal until I take it off charge. I have the up to date software on it and everything and is relatively new. Is anyone else having this problem and how do I fix it?

This is a user to user support forum. We are all iphone users just like you.
You are not addressing Apple here at all.
This is an odd way to ask your fellow iphone users for help. Berating oterh users will not help you.
"it's too fragile"
No it is not. i have never damaged one, nor has anyone I know.
" U loose data when Ur phone is locked"
No you don't. Why do you think this?
"and there is no customer support!!! "
Wrong yet again. Apple has an 800 number and they have many retail stores and they have support articles that you can access using the search bar. Or you can contact them throgh express lane online
"but I will go back with Blackberry "
Please do.
Good ridance

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I have a macbook (year 2009) operating system 10.6.8... I can not get facetime (formerly called ichat...) to work? Anyone else having this problem/ know how to fix it?
Thanks

Update to FT 1.0.5 i had the same problem until i updated

What do I do if I can't upload photos into my photobook? My upload always starts but then stops. All I have the option of doing then is cancel or retry. Has anyone else had this problem and found a solution?

What do I do if I can't upload photos into my photobook? Every time that I try, the upload starts but then stops. Then the only options I have are to cancel or retry. Has anyone else had this problem and how have they solved it?

I solved the problem. Had nothing to do with Mac or iphoto. Problem must be my the internet connection to my provider.
Upload at my office worked without any problem. One problem solved, now i am aware with a lot of discussions with my providers helpdesk ;-)

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p.s if you're reading this Microsoft, it's still not bad enough to make me to go back to Internet Explorer!

Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple  menu (top left in your screen) then click: Software Update ...
Carolyn

HT1600 Since the latest up-date I can't see any movies. I always returns to the main menu. Is anyone else having this problem and how do I fix it?

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