HT1600 "The update was not successful" when trying to Update Software on my Apple TV

After downloading for 40+ minutes, it went into step 1 and came back with "The update was not successful".  I have it connected via network cable and not wi-fi.  Is there another way to update that will get me from 5.0.2 (4250) to version 5.1?
Thanks in advance.

Hi,
same storry here.
I was renting a movie yesterday with  my iPad2 (iOS 5.1) - wanted to AirPlay the video stream from iPad 2 to AppleTV 2 (has the latested OS installed on it) - AppleTV says "not authorized"...
Tried also everything (e. g. reconnected AppleTV to my ITunes-account..) - nothing worked.
I AirPlayed a lot of rented movies from ITunes-store over my iPad2 to my AppleTV 2 in the past without any problems....
I have no idear why this happens now...
I was also functioning perfect after the recent iOS-update on both devices. So no connection to the new iOS...
Regards,
Robert

Similar Messages

  • "Update server not responding" when trying to update Acrobat 9 Pro

    I just installed Acrobat 9 Pro on my desktop computer and on my laptop. I was able to download and install the latest updates to the copy on my desktop computer (so that it is now version 9.3.0), using Help>Check for Updates.
    When I try the same command on my laptop, I get and error message that states "The update server is not responding, which means it may be offline at the moment, or the Internet or firlewall settings may be incorrect. Please try again later." I tried several times yesterday and today with the same error. The message pops up immediatley; it doesn't even seem to actually try to connect.
    I disabled my firewall and antivirus software and still get the same result. I uninstalled then reinstalled Acrobat and still get the same result.
    I looked online at Adobe.com to see about downloading and installing the updates manually, but it's difficult for me to tell which updates I need. Some are for other languages and some are for 64-bit but I have Windows 7 32-bit.
    A call to tech support was no help. The agent seemed to think because I installed verison 9.0 that I only needed the one English update listed on the download page under 9.0, and not any of the later updates. . . And he said that Adobe recommends manually installing updates from Adobe.com rather than using the Check for Updates command (?!).
    Anyway, does anyone know what might be causing this problem with the adobe updater? Maybe I need to reinstall the updater (where do I find it?).
    OR
    Can someone tell me which of the updates listed on the Acrobat dowload page I should manually install to bring my product up to date?
    [Running Windows 7 32-bit on both machines]
    Thanks.

    Hi,
    Which version of Acrobat do you have ?
    (Launch Acrobat and Go to Acrobat->About Adobe Acrobat menu item and check the version )
    Also, can you ping following urls ?
    armmf.adobe.com
    armdl.adobe.com
    ardownload.adobe.com
    Are these urls reachable ?
    Also, you can check the contents of host file /etc/defaults/host to see that none of the ips are redirected.
    One more thing that you could try:
    If you have firewall on, could you please disable the firewall and then try the update. Does it works now ?

  • HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

    my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.

  • Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

    macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. 

    I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
    This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
    After making your backup try the following:
    Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
    Launch the App Store, click the "Store" menu, and sign in with your AppleID.
    Open the main page of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

  • Error :The update was not successful.

    When I try to update my apple tv to version 4.1. It downloads the update but it stops half way though the install and after a few minutes i get this message "The update was not successful.". This is the 4th time I tried the update. I did a reset and unplugged the apple tv for a few minutes. Still nothing anyone else getting this error?

    Don't bother buying a micro USB plug (this is just a usb plug with a smaller plug that fits apple tv) it wont work anyway. There is something wrong with the server, worldwide none of us can update or restore our apple tv's.

  • HT1600 Update was not successful after Restart

    Cannot update the latest Apple TV 3 software release.  The update appears to download but then never gets to step 2 and shows the error message "The update was not successful."  I have tried this several times with the same result. The Apple TV operates normally, but I would lke to keep the software up to date. Help will be appreciated.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.
    If you get a message that the device cannot be found, download the following file (as appropriate for your device):
    Apple TV Software Restore 5.1.1 (2nd generation)
    Apple TV Software Restore 5.1.1 (3rd generation)
    Now hold down the option key when selecting restore and choose the downloaded file when prompted.

  • I just downloaded a new software update to my ipod touch and now my ipod is frozen with a screen picture of music round blue symbol and an arrow displaying a cable connection. I received a message saying that the download was not successful.

    I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done?  Thanks.

    Try manually placin the iPod in Recovery Mode and restore via iTunes.
    Next try DFU mode and restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT5706 AppleTV fails updating, reports "The update was not successful."

    Cutrrently my AppleTV is at version 6.0.2 (6646.81.1) connected to my network via ethernet. When I attempt to update my AppleTV, It downloads the update, begins step 1 of 2, preparing update, then it fails with the message "The update was not successful."

    wait a while and try again
    when one downloads something over the Internet the bits can get corrupted and in the process making the update broken the system detects that and will not try to update with the broken update
    when people download things over the Internet the isp (internet service provider) they use cache the data for a while so if another one of their users or the same user download it again right away they will get the cached data from the isp rather having to transfer the data all the way from the original site this saves time and money in most cases
    but it also mean if the data gets corrupted you have to wait a bit for their cache to flush before you try again
    the process of isp's detecting if all of the data in their caches was valid would mean a lot of processing on their behalf making your isp bill higher so waiting a bit every now and then is pref'd in the eyes of most

  • Trying to update Apple TV software, but keep getting "update was not successful" message--what gives?

    Trying to update Apple TV software, but keep getting "update was not successful" message--what gives? Definitely have wifi connectivity.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • HT1923 did anyone get the apple application support was not found when trying to instal?

    I am having trouble instaling itunes.  has anyone got the apple application support was not found when trying to instal itunes?  it looks like it is not installing all of files to my computer and it can not reach a certain folder

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I tried partitioning my HD to install linux, the installion was not successful and now I can't boot my mac, I tried internet recovery, it was not helpfull as the disk utility cannot delete the partition I created.

    I tried partitioning my HD to install linux, the installion was not successful and now I can't boot my mac, I tried internet recovery, it was not helpfull as the disk utility cannot delete the partition I created. It was only showing me an error message "EFI files are missing", I realized that it is trying to boot from the new partition I created for the installation of the linux I intended to do.

    It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
    First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
    http://www.adwaremedic.com/kb/baddns.php
    http://www.adwaremedic.com/kb/hackedrouter.php
    If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
    As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

  • Why do I keep getting actionlist not found when trying to update to version 11.6.602.180?

    WHy do I keep getting actionlist not found when trying to update to update to version 11.6.602.180?

    This problem and others are outlined in this help document.  In addition, please try installing from the appropriate stand alone Windows installers located here:
    Installation Problems - Flash Player - Windows

  • ITunes goes into (not responding) when tries to update library

    How can i get my mac around this problem? iTunes goes into (not responding) when tries to update library

    I just posted with the same question

  • I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore.

    I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore. PLEASE HELP

    I did restore my phone last week, it went well. Today, i turned my phone off and turn it back on, now it is stuck in itunes logo and i was thinking that it needs a restore again. Once i tried restoring it, it finishes the "Extracting iPhone Software" part, but after that the error appears. PLEASE HELP ME

  • Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes

    Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes

    Duplicate thread.

Maybe you are looking for

  • Timestamp out of range

    When i try to insert into a timestamp field, it says the index is out of range. The database is db2. The column size is 26. What could be the problem. Thanks

  • Review:  Apple A/V Cable

    Bought A/V Cable at Apple Store tonight! Comes with a USB A/C adapter (USB female connector, which I assume works with the standard USB cable as well as the A/V cable). Connected via RGB to my TV: . Movies worked fine . Video podcasts worked fine . S

  • Window 7.8

    Is window 7.8 update available for lumia 710 or when it will be available .

  • Is ADOBE CS5 Supported by THE LION..

    i just got CS5 had to wait to intall snow lepoard..?

  • Embedded files 'disappear' when viewing signed version of a document

    Hello, We've just come across a weird issue when viewing signed documents containing embedded files in Adobe Reader. If we use the 'Click to view this version' link in the Signatures panel, the embedded files are not shown in the Attachments panel, e