HT1600 Why can't I update my Apple TV third-generation
Can anybody tell me if there's something you have to do to update AppleTV third-generation. I've tried several times resetting the AppleTV but it does not work.
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
Similar Messages
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HT202157 Why can't I update my Apple TV?
Everytime I try to download the latest update it says it can't at this time. I've never had this problem before. Anyone got any answers?
Did you try theses instruction from another thread. Everyone who had success appears to have use OPEN DNS.
go to the ATV settings => General => Network => Configure TCP/IP => Manually=> Skip the IP address going directly to DONE = > Skip the Subnet Mask going directly to DONE =>Skip the Router Address going directly to DONE=> Now change the DNS Address to 208.067.222.222 ( before changing the setting write the number down so you can change it back once you finish) and hit done. Once you get the "Configuration Succeeded Message hit DONE and go back to Update Software. It will take a like 20 seconds to start downloading. Once the upgrade is completed follow the same instructions to go back and change the DNS Address to the original number.
Otherwise I'm stumped. you should submit a bug report to Apple via the Apple feedback webpae. -
Why can't I update to Mavericks from 10.6.8 on a Mac Pro Desktop Early 2008. It meets all requirements listed by Apple.
I'm having the same issue with same error message "OS X Mavericks cannot be installed on this computer". I click the "INSTALL" button in the app store and I get the message.
I have a macbook pro 15 inch, 60 GB of free space, 2.33 GHz Intel Core 2 Duo, 3 GB of Ram (well really 4 but it can't see the 1 extra gig). Mac OS X version 10.7.5. I read the install description and I meet the requirement.
I have checked Launchpad for a stalled install (all 3 pages) and have checked if I have a time machine backup file on my root directory. No, I don't. -
Why can't I update my iPad iso 4.2 version? I go to setting and it does not have it like it should. Why does apple have to make things so freaking hard! Help!
If you have an original iPad 1, the latest version of iOS it can run is iOS 5. So you should be able to update no problem.
Update iTunes to the latest version (11.0.2). Then simply plug your iPad into the computer and open iTunes. Click the iPad either in the sidebar or the top navigation bar. Then attempt to update the software. If it doesn't work, please post the exact error message.
Note that it would be wise to first ensure you back up the iPad. -
Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
why can't i update itunes on windows xp? It says update server could not be contacted but internet is working fine. I'm trying to go from itunes 10 to itunes version 11
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
See Here > http://support.apple.com/kb/TS3125
From Here > http://www.apple.com/support/itunes/troubleshooting/ -
Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?
You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
Why can I not update apps on my I pad
Why can I not update my apps on my I pad
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have updated my apple tv 2nd generation to the latest software but it shows the itunes symbol with the usb. Anyone know why this might be? Thanks
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
HT1338 Why can't i update my Mac mini above 10.5.8
Why can't i update my Mac mini above 10.5.8?
See:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Why can't I update to the latest version of iTunes on my pc?
Why can't I update to the ltest itunes on my PC. It won't recognize my iphone unless I do this.
Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Why can't I update to the latest version of itunes. My computer tells me an error occured and if it happens again to load manually
Had exactly same problem on iPad1. "Unable to check for update. An error occurred while checking for a software update". Been getting this since 3/7/2012. Apple support said probably server overload. Checked these comments and found answer that worked.
-- Reset device
. Backup your iPhone/iPad to iCloud (very important). Settings>iCloud> Storage and Backup>Backup Now (at the bottom)
. Erase your device. Settings>General>Reset>Erase All Content And Settings
. Device will reset and wipe itself
. When it restarts follow the instructions on screen and setup your device.
You're choices here do not really matter except for restoring From a backup.
Do not restore a backup, chose "Set up as new".
. When complete, the Software Update should now work which will install IOS 5.1
. When installed, Erase the device again (see Above).
. Once erased, follow the Wizard but this time select that you wish to restore from a backup
In iCloud. Select the backup that you took in first step.
. Your device should be back to normal and with IOS 5.1.
This takes time to complete but it worked. Thanks to Glosdeveloper for this. By the way this was an "over the air" update (as opposed to plugged in. -
Why Can't I Update My Ipod Classic to 2.0.5
Dear Apple
I have heard that there is a 2.0.5 version for the IPod Classic but when i go to itunes and click on check for updates
it says 2.0.4 is the latest version why can't i update my ipod classic is there a problem please help me beacuse i dont
understand it Thank You.I am posting here in case someone can enlighten me.
My wife recently acquired an iPod classic 160 GB (MC297 – 2.0.4) and because of the volume cap imposed by EU, this it is not enough for me. I want to buy one too but with firmware 2.0.5 were I can chose to remove the EU volume cap.
The problem is, not only Apple doesn’t let you upgrade 2.0.4 to 2.0.5 but they also do not print on the box what firmware comes with the iPod that’s inside.
Also, most shops will not just unsealed the iPod for you to confirm what firmware are you “buying”.
I have been into a shop with an iPod on firmware 2.0.5 on display and the serial was 8K….ZU which by doing a search on Apple’s website, it was made late 2009. My wife’s iPod serial number starts and finishes with the exact number/letters, thus also being “late 2009” but with 2.0.4 firmware.
In other words, while I am aiming to get an iPod with the 2.0.5 firmware, it seems virtually impossible to be absolutely sure what are you getting inside the box.
Does anyone know what serial numbers are comprised the iPods with 2.0.5 firmware.
Also, the model of my wife’s iPod 2.0.4 is MC 297 QL/A. Does anyone knows what the “QL/A” stands for? I seems to remember that the iPod on firmware 2.0.5 being a QL/C but in can’t remember for sure.
Any help would be appreciated. -
Why can't i update to ithunes 10.5, why can't i update to ithunes 10.5
why can't i update to ithunes 10.5
Well the requirements for iTunes 11.1 state that it needs 10.6.8 to work.
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
http://www.apple.com/itunes/download/
Sounds like its about time to upgrade. 10.5.8 had a good run
Maybe you are looking for
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