HT1657 AppleTV recognized iTunes movie rental from iMac but wouldn't play

Last night I rented a movie from my iMac, hoping to watch from AppleTV. I've done this before. AppleTV recognized the rental but just wouldn't play it. I'm crazy busy right now but had a window of time and energy last night. I'm not sure I have time to watch withiin 30 days. Can I get a refund?

These are user-to-user forums, they are not monitored by Apple. If you want to leave feedback for Apple then you can do so here : http://www.apple.com/feedback/itunesapp.html

Similar Messages

  • Access to iTunes movie rentals from Sweden

    Everything about Sweden is great, except for the fact that the iPhone hasn't arrived yet, and that I can't rent movies or TV shows off the Swedish version of the iTunes Store.
    Does anybody know how to rent movies from iTunes/ AppleTV in Sweden? Does the new AppleTV circumvent the need to have a US billling address to rent movies? I was hoping that payment by PayPal would allow me to use the US Store, but no luck. It still requires a US billing address.
    Another thought I had was a Swedish credit card that is accepted by the US store. Does anyone know of one?
    All workarounds are greatly appreciated.

    Sorry, there is not workaround. The US store is the only store with movie rentals. In order to purchase from any country's store, you must have a credit card with an attached billing address from that country. Gift cards & certificates will not work as they must be used within the country of purchase & also require a billing address within the country.

  • Can I transfer an iTunes movie rental from one computer to another?

    A movie I rented on one PC with iTunes Windows won't transfer to my main PC.  I'm using the latest version of iTunes and Windows 7. 
    I also have an iPhone 4s with iOS 6.  I can't transfer the movie rental there either. 
    (I want the movie on my main PC, because only that PC will show it on my TV.  Both PC's are suthorized.
    Help!

    Sorry, but rentals cannot be transferred from one computer to another. Unless someone's found a trick I haven't seen, if you want the rental on your main PC, you'll have to pay to rent it again. As to transferring the rental to your iPhone, see:
    http://support.apple.com/kb/HT1390
    Regards.

  • Can't transfer movie rental from iMac to Apple TV 1st gen

    Hello guys, any ideas here...?
    I have rented a movie in my iMac and can't get it transfered or streamed to my Apple TV 1st generation.
    When I open iTunes I can see the "rented movies" tab under "movies" and the movie is there. I hit the "move" command the movie moves to "on Apple TV" but when I hit the sync command it goes back and just dosn't sync.
    I have also tried to connect my library to stream the movie but when I open my shard movies in the Apple TV the rented movie will not appear on the list.
    Tks in advance!

    Welcome to the  Discussion Forums.
    Ensure that ports 80 and 443 are open to the WAN for all devices and aren't the subject of port forward or NAT rules. You might try reauthorising your itunes library as well.

  • Moving an iTunes Movie Rental from one computer to another

    How do I do it?
    When I try to play it on the second computer, I get the message:
    "Cannot play rental because it is authorized for playback on another computer or device." or similar.
    Thanks!

    According to the documentation I found today... after a lot of digging.
    "You can only play your rented movies on the computer you rented it from and only if it is authorized to play your iTunes Store purchases and rentals."
    This is an extremely bad user experience. I now have 2 rentals on my work mac that I can't play at home as I intended. Didn't anyone think that users would download with their fastest network? Users should be abel to play rentals on of their five authorized machines. I was considering an iTV setup, not any more.
    And watching a movie on an iPhone... what a waste!

  • Movie rental download complete. but can not play the films (3) in itunes 10.5.0.60. black screen.

    hi ive downloaded 3 films. all completed and now viewable under Movies. When i press play i just get a black screen. teh ticker at the bottom continues as though it is playing, but nothing. if i click the Chapters tab at the top i can see all the chapter pictures but still cannot watch any of the films. help

    Sound like you are playing with a beta version of iTunes in which case this conversation should be taking place in the developer forums...
    tt2

  • Cannot see "all" iTunes movies on Apple TV but can Air Play all of them?

    Hi all.
    I have a Mac Mini running Mountain Lion (Now Mavericks but had the same issue before today) with a Pegasus R6 drive storing my iTunes library. The issue I am having is when I go to either one of my Apple TVs about 90% of the movies in iTunes show up in the list. I have re installed the Apple TV OS as well as had one of the units replaced. I don’t get the issue with photos, music, TV shows etc just the movies. Originally I thought it may have been wrong format as there is a combo of DVD rips using Pavtube BD ripper (encoded for Apple TV) and some from my Sony Action Cam but there is nothing consistent about the ones not showing. The strange thing is when I locate these movies that are not listed in iTunes and use the airplay feature to send it to the Apple TV it has no issues at all? As a side note I had the same issue on my old network but not have 4 brand new Airport Extremes and this mini was a replacement for an iTunes that had the same issues so I don’t think its OS.
    Any thoughts wonderful people?

    James Ward4  Thanks for your suggestion.  I have tried the video app and it appears to have some, but not all of the downloads which are viewable without wifi, so I will now review the download process and see if I can capture the missing episodes.  Thanks again.

  • HT1657 i rented a movie on my computer but it wont play on my apple tv

    i never had a problem playing movies i rented on my computer to my apple TV until i downloaded the Lion OS
    My music still plays on my apple TV, but the movie i just rented will only play on my imac - why?

    Welcome to the Apple community.
    Have you allowed the rental to fully download to your computer.

  • Bad itunes movie rental, book, app...can I get a refund?

    Over the past few months I've had an itunes movie rental that froze and wouldn't play, a book I bought that wouldn't open (on any device, iphone, mac, or ipad), and an app that I purchased that worked a few times and now quits every time it's opened.
    Is there a way to request a refund/credit for these items?

    You can always ask but supposedly sales are final.
    How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • Moving Movie Rentals from one computer to another

    Is there a way to transfer an iTunes movie rental from one computer to another. I purchased it on one laptop but wish to play the movie on another laptop. It does not show up in the list on the other computer even though it is a shared laptop

    Sorry, but transferring a rental from one computer to another is not possible, at least not directly. It might be possible by transferring the rental to an iPod/iPhone and then transferring back to the second computer, though I don't know for sure.

  • My iTunes movie rentals won't play. How can I fix this?

    I've been able to purchase and download iTunes movie rentals. However, when I click 'play' iTunes attempts to play the movie but it doesn't start. I don't get a playback window only the movie title in the 'play' pane. The counter does not run.
    Can this be fixed? Is it a bug in 10.7.5 or iTunes?

    Did you try to connect in recovery mode, explained in this article?
    iOS: Recovery mode

  • Movie rentals from the iTunes store

    Hi everyone,
    I just downloaded the latest version of iTunes after hearing about movie rentals from the iTunes store. After the install (which installed cleanly), I went to the movie section and do not see an option to rent any movies.
    Am I missing something? Is there a different place or section that I need to be in to rent movies?
    Has anyone else noticed this?
    Please let me know.
    Thanks!
    Don

    I don't think that movie rentals are available yet on iTunes or Apple TV. Note the "Movie Rentals, Coming Soon" on the blue circle next to the tv at http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=br owse&mco=7B723644&node=home/shopipod/family/appletv
    and rentals will be available on iTunes, it says it on the new features list

  • HT1860 Downloaded a movie rental from iTunes

    Downloaded a movie rental from iTunes to my iPad 2. Once I went to watch the movie,
    I pushed play and got an error message saying "cannot load video".

    This is the AppleTV forum.  Questions and issues with iPads need to be posted in the iPad forum.

  • When you download from your IPAD a movie rental from ITUNES-where do you go to find it?

    When you download a movie rental from the ITUNES app. on my IPAD-how do you find the movie rental to be able to watch?not under video,purchases,movies-?

    If you don't find it in the Videos App look in the iPod App as well. If you still can't find it, from your home screen, swipe to the right to bring up the Spotlight search feature. Type in the name of the movie. If the movie appears - tap it and it should begin to play.

  • Movie rental from itunes store on iphone 5

    Is it possible to download a movie rental from itunes store on iphone 5 and sync it to a first generation ipad to watch, is it possible to download a movie rental from itunes store on iphone 5 and sync it toa first generation ipad to watch

    No. Once downloaded to an iOS device it cannot be transferred to another iOS device or computer, & can only be watched on that iOS device.

Maybe you are looking for