HT1657 cannot find rental movie on my apple tv

how do i find my rental movie on my apple tv?

It sounds like you must have rented it again on your ipad.
From the article you linked:
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
Tunes Store: Movie rental frequently asked questions (FAQ)

Similar Messages

HT1657 Cannot find my movie rental

Dear community
I cannot find my rented movie. Tried signing out then signing back in (as suggested on some forums), still nothing appearing. I know the purchase went through as it's showing in my list of purchased & paid items in my itunes account. When trying to re-rent it I am again informed it is already rented. How do I retrieve the movie rental?
Thanks for any tips here...
Valerie

Thanks King, I am quite familiar with the rental process and usually the movies do land in that section.
With some patience & some desperation! I ran a full-search of my computer with the name of the movie downloaded...
and there you go..seems it landed in the wrong internal folder hence was never picked up by itunes in the 'rental' section...go figure... Had to copy paste it and sign back into itunes to finally see the movie.
So this is now solved!
Thanks again

HT1657 Cannot find a movie I rented

Recently rented a movie on apple tv. Movie cannot be found to view. My account was charged for movie. Where can I find the movie?

I had to sign out of my account and then sign back in. Go to settings, iTunes Store, and then you will see your account name. Select that and select sign out.
When I signed back in, I went back to movies, and found the movie I had rented. The option to PLAY was there, replacing the option to RENT. I hit play and it started from the beginning... so I fast forwarded it to the point where I left off.
Even Netflix can remember where you left off in a title.... Hope they work on this a bit more.

HT1657 cannot find rented movie from iTunes store

I recently downloaded a rented movie, but was interupted durning its download. I reinstated the download but now I cannot find the rented movie to watch it. Where is it?

If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

HT1657 i cannot find a movie i rented...i only see a "music" "movie" "tv show" categories. where is rental that i downloaded?

i cannot find a movie i rented...i only see a "music" "movie" "tv show" categories. where is rental that i downloaded?

Hi gnoble,
When you go under the Movie option in your Library, you will see separate tabs for "Rented", "Unwatched", "Movies", 'Genres", "Home Videos", and "List".
Click on the "Rented" one to see the Rentals that you have waiting to be watched.
Cheers,
GB

I want to remove the rental movie from my apple tv before its expiring time. Help?

I want to remove the rental movie from my apple tv before its expiring time. Can someone help me?

Put it in DFU and do an update. This will not only update it, but it will remove all settings. DFU = hold menu+play while plugging it in.

HT1657 i recently rented a movie from the itunes store in hd and closed itunes on accident and after reopening itunes i cannot find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere

i rented a movie from the itunes store in hd and closed itunes on accident after letting it download and after reopening itunes i am un able find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere. i did start it... but i have atleast another 20 hours to watch it before the rental expires.

Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?

HT1657 Cannot find or download a rented movie. It keeps telling me to go to "Downloads" to manage, but there is no such thing in the video app or on iTunes. I think I just ****** away my money. No wonder Apple is so profitable.

iTunes is a complete train wreck. Done trying to do anything on the store. waste of time AND money.

Hey there rtetley,
It sounds like you were unable to watch your rental and you cannot find it to download it and watch it in the iTunes App or the Video app. I recommend reporting the problem to the iTunes Store support team directly with the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
All the best,
Sterling

I cannot play rental movie on Apple TV.

I tried to get a rental movie on Apple TV but I cannot watch it. I let the movie to finish downloading in order to watch later but it's never worked. It always showed "ready to play in 4 hours", even though, it was downloaded over 50% of the movie already. It's been several times until I really gave up. Finally, I cannot watch it and they deducted money from my credit card for this movie.
Never again rental movie on Apple TV!!!

Noonalways,
Most likely youi have a slow internet connection or have limits on your usage.
Apple TV calculates the time nneded to finish the doanload so you can comfortably watch the whole move without waiting for the rest of the download half way down the plot.
I understand the frustration but it is not Apple TV you have the real problem with.
If you go wor HD quality you can try to download standard and see if this goes faster.
TZ

Cannot transfer rental movie from itunes to iphone

I rented an episode of Glee Season 1 and want to transfer it from itunes to my iphone. I have the iphone 3gs-16gb running OS 4.2.1 Itunes will not transfer it to my phone telling me "it did not transfer this episode because it cannot be played on this phone." I checked the Apple discussions and it tells me that I need to convert the rental in Itunes under the "Advanced" tab - "convert this to iphone version". In my itunes - this option is not available. The available options are in black. The unavailable options are in light gray. This is a light gray option. Any help or ideas?
This episode is HD. On other posts, people have mentioned an SD version of Glee but I cannot find any SD versions - only HD

You cannot convert a rented movie to another format, so that option is not possible. And HD episodes can be played only on an iPhone 4, not on the 3GS. To find the SD versions, go to the Glee Season 1 page:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewTVSeason?id=314493878&s=14 3441
and click on the Glee icon under "In Standard Definition". You should be able to rent the SD version there.
Regards.
Message was edited by: Dave Sawyer

Cannot watch rental movies on iphone 3gs since downloading OS6

Since downloading 0S6 on an iphone 3gs, I get the message "Cannot Open" for two rental movies, one of which I had watched half of and one which I had not watched at all. The time is now ticking away until expiry on both of them and I'm unable to watch them. I've tried a reset but that didn't work.
I have rung up Apple UK twice and got two different operators, one in the UK and then one in the USA. Both seemed very isolated with no contact with other Apple Mac staff except through computer. One told me to contact iTunes support online (he gave me an url and then realized it was the American url and not for the UK) and the other gave me the same url and told me to contact iphone support online.
Both times I was left waiting for an inordinately long length of time when I suspect the operators were dealing with other calls. In fact, I got the impression, rightly or wrongly, that I was dealing with people who were working from their own homes with minimal training and support and who were being paid for the number of calls they took and, if there was a call like me which didn't come up with a solution on the computer screen, they went on to other calls and left me hanging.
I did manage to find the Apple UK support page on my own but when I tried to contact them the error message "Service Unavailable - DNS failure. The server is temporarily unable to service your request. Please try again later. Reference #11.7f2645f.1348163355.65fe47"
https://expresslane.apple.com/GetproductgroupList.action?locale=en_GB&caller=cup
I haven't had to contact Apple UK for a year or so but I've never had such an awful, waste of time experience before with people who did not seemed at all trained or given the facilities to handle calls. Can somebody please help me on this or give me an email address for Apple Support UK?

I believe the issue is that you have to be connected to the Internet (the iTunes Store) when you play the movie. I'm not sure if that's just when you initially start the movie or not. This is necessary, I'm assuming, to keep tabs on their time limits for viewing the movie once it's started. You could go to iTunes Store and scroll to the bottom and click on Terms of Use. It's all spelled out there under Rentals.

Can't find rental movie

Rented and watched a movie last night. Downloaded a new one a couple hours ago - it took a very long time to download and start, probably almost an hour. When it finally started, the elapsed time counter on the top bar was incrementing, but no video was displaying and no audio was heard. Tried to click on a couple buttons on the lower player bar, and everything disappeared - window closed.
FINALLY worked my way back to the movie icon again, but it's very difficult to find this stuff. Eventually found a blue link, "Shop the Itunes Store now," and clicked it. That window then became a message about transferring to the store, or something like that, and then I saw a new window come up with the two movie icons on it (last night's and this afternoon's). Clicked on the new title I wanted to watch, and again nothing happened except the time counter being incremented.
Tried going all the way out of the browser (Chrome) and coming back in, but this time couldn't even get to the display of the two movie icons - got the message about transferring to the store, then immediately a bunch of movies displayed. Not what I'd seen before.
Apple menu selections have always seemed a bit cumbersome, but this is way beyond that!
I assume the problem is me, not Apple menus, but I still can't get this to work. Any ideas, folks?

Quick update - it's fifteen minutes since I asked the above question. I received a note from Itunes that yesterday's movie had been removed from the library, since it's 24-hour rental period was up. So I went to the library, realized that I'd goofed as to how I was supposed to find the movie again, and - lo and behold - there it was. Unfortunately, still no audio or video, just a timer counting up. (And each time, counter shows an incremented time, so the player seems to think that there's an actual movie being played and it's just restarting it at the point I left off from the previous attempt.)

Where do I find rental movies in ITunes to load onto 80 gig classic

Hi all,
For the love of me I cannot find where to download these rentad movies that everyone is talking about???? IS there a link to all of this????
thanks hope to here from anyone that has done this.
cheers Mick from QLD Aust

Currently, the rentals are only available in the United States of America.
(28523)

Cannot find or move mac mail data

I recently reformatted the hard drive of an intel macbook pro, installed 10.5.7, and used migration assistant to restore user files. After starting Mail, it asked to import messages, which it did fine. However, upon inspecting ~/Library/Mail, there is no longer a folder for the POP account in question, only a file entitled "envelope Index", which is small compared to the size of the original mailbox (~ 1 GB). Although all the main was present and could be read (including attachments), the mail did not appear to exist anywhere on the computer.
Confused, I deleted the entire ~Library/Mail folder, and disconnected the machine from the external drive containing my mail archives. I then restarted Mail, assuming there would be no messages. However, after restarting, it asked to import mail, I said OK, and it re-imported the messages, apparently from nowhere. The machine was disconnected from the external hard drive, and the mail folder had been deleted, yet there the messages were, intact and readable.
Apparently Mac Mail is using some kind of hidden files to store mail, which is very disconcerting because it now means one cannot trust the finder to move and backup mail files. I'd appreciate it if someone could educate me on where Mac mail is actually storing the mail, since it is apparently no longer in the ~Library/Mail/POP-<account> folder...

Finally figured this out, and the answer is a bit scary...
This mail account was originally established under OS 10.3 (Panther). In those days you could specify the Mail home directory in the Advanced tab of Mail preferences. In this case the HDD had 3 partitions, including a dedicated volume entitled "Mail". The mail was kept in Volumes/Mail/MailFolder.
When the new mac was established under 10.5, Migration Assistant copied the com.apple.mail.plist file to the new drive. When a new account was defined with the same name as the old one, the mail was imported to a unix directory Volumes/Mail/Mailfolder, even though this directory did not appear in the finder. The mail did not seem to exist anywhere because the directory did not appear in the finder, and the Mail prefs did not allow you to see where the directory was. What is especially odd is that if the directory was deleted, it would regenerate every time the mail was reimported.
Solution was to delete the plist and start the import over again. In this case the mail was imported properly to Library/Mail.
Rather scary, since it seems Mac Mail was writing to a partition that does not appear, even in Disk Utility. Does that mean it was overwriting space of another partition? If so, it seems to be a major hole in the OS.

HT1657 cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

There are instructions for starting it on this page : http://support.apple.com/kb/TS1567

HT1657 cannot find rental movie on my apple tv

Similar Messages

Maybe you are looking for