HT1657 Flying through different countries, having problems renting movies

I have flown from England to Canada with connecting flights in Dublin and Chicago. I purchased a rental whilst in Ireland but it didn't finish downloading by the time I got on the plane. I have now landed and I can't find the remaining download anywhere but have still paid for it. Can anyone help me? Thanks

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

Similar Messages

HT1657 having problems renting movies on appleTV

We are having problems using our appleTV, earlier today it wouldn't show up on my ipad while watching a podast, we had to watch it form the ipad instead of the TV.
Then we rented a movie from the iTunes store on the appleTV and it told us it would take 16 hours to download and watch it, then it changed to 20 hours and then 23 hours. I am about to take the dog gone unit back and tell them to keep it. This happened earlier last week where we ended up paying twice to watch a movie on both the iPad and appleTV. Thankfully they reimbursed us. Help !!

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

I'm having problems renting movies as Apple TV doesn't recognise my ID and/or password (even though iTunes and the App Store do - and this site of course). Anyone experiencing similar, or know how to resolve? Thanks

All suggestions welcome. It has worked in the past BTW - not since the recent update.

I had exactly the same problem a few days ago. I had to go into the settings and choose to reset all settings. Worked fine for me after that.
Settings
General
Reset
Reset All Settings

Problem renting movies with Apple TV

Having a problem renting movies using Apple TV with Comcast cable and Netgear gigabit wireless router. After selecting a movie to rent and clicking "rent" a message appears: "Accessing iTunes Store", after some delay a second message appears stating an inability to connect to iTunes store, try again later. This issue is intermittent. At any given time a movie can be rented and streamed, but more than 50% of the time, the rental fails.

We're not really sure as yet - there certainly seem to be no comments on subtitling as a feature.
AC

I am having problems using mov files imported into a project. I get the message "Not rendered" in the Canvas and clip won't play. Can anyone help?

I am having problems using mov files imported into a project. I get the message "Not rendered" in the Canvas and clip won't play. Can anyone help?

When clips won't play without rendering in the Timeline, it usually means that the clip's specs don't match the Sequence settings.
A .mov file could be made from any number of codecs; the QuickTime Movie designation is merely a container for video files of all kinds. Since FCE only works with the QuickTime DV codec and the Apple Intermediate Codec (AIC) natively, if your mov files aren't one of those two, you need to convert them PRIOR to importing into your FCE project.
-DH

HT1338 I'm having trouble renting movies from itunes to my MacBook Pro. I keep getting an unknown error -50. I also can't download things nor access the app store. How can I fix this?

I'm having trouble renting movies and other media from itunes to my MacBook Pro. I keep getting an unable to access itunes due to an unknown error -50. I can't even access the app store. Anybody know how to fix this?

Have you tried posting your issue in the iTunes forum where all those gurus are?

I am having problems viewing movies I rented from Itunes!

Happy holidays everyone! So I rented 2 movies from my 2nd Gen Apple TV this morning. The content loads without an issue but it will not validate the authorization to play the movie. I checked the software and reupdated it accordingly. Now, mysteriously, the rented movies no longer appear in my start up menu and I still have the same problem with not being able to play the rented content. My Netflix account streams media with no difficulty. Whats the deal? Any ideas?

Hi, I have the same problem. It keeps trying to authorize - one time it said servers down try later. I tried again, then it seemed to lock in authorizing mode, so I restarted. I must have clicked on the film a number of times to view, and finally it said that it has been rented! But it disapeared from the start up menu as rented. Maybe something is going on because of the holidays - too many of us, Anyone else out there?

I am having problems streaming movies to my ipad from my mac. The movie starts and then pauses and then starts again. any ideas?

I am having challenges streaming movies from my Mac Mini to my IPAD 3, the movie will load (after what seems a bit too long) and start to play. It then stops after 30-50 seconds and if I leave will start again, but repeat the start stop thing. Its almost like it stops to buffer than starts again. I have had the same issue appear wiht my Iphone 5.
Thoughts?

Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Problems renting movies on iPad 2 from iTunes.

I have had problems twice lately renting movies from iTunes. The first time, the download got hung up and then gave me an error. I never could get it to finish. Support helped me remove and then suggested I download on my laptop and then sync to my iPad. It worked, but that isn't a fix to the problem. It is a work around. One of the reasons I got it was to rent movies when I travel and I don't want to take my laptop to do that.
Today, I had my second problem. I rented a movie and downloaded directly to my iPad. When I went to look for it under videos, I couldn't find it. Later, it showed up under videos out of the blue. I started watching the movie and it got about halfway through when the movie froze. It would not go any further although it had all or the remaining chapters listed in the chapter guide.
In looking through some other forums I have heard that my first issue was quite common and now I have heard from others that my second issue is somewhat common as well. Does anyone know what the issue is or what Apple is doing about this?

Pad2, the new iPad Supported Video Formats & Movie Formats
H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
 Cheers, Tom

Anyone having problems downloading movies to a PC?

Is anyone having a problem downloading movies to a windows 7 PC?

Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
Did you remove all Apple related software prior to the install? Removing iTunes, QuickTime, and other software components for Windows Vista and 7

HT1657 When I try to play my rented movie I get an error 42110. Whats that mean?

When I try to play my rented movie I get an error 42110. Whats that mean?

Is this in iTunes, on an iPod/iPhone/iPad or AppleTV?
Not sure what the error number is.
If it's a portable device try restrating it by power cycling, if a computer reboot it and restrat iTunes - this may or may not work but cure an authorisation problem I had in itunes the other day.
Good luck.

Problems renting movies/credit card security code

We have 2nd gen apple tv. We tried to rent a movie tonight and we kept getting the credit card security code screen. We would enter it and...nothing would happen. It would go back to the rent screen. So, we went onto our itunes and tried to put the security code in there. No luck. How can we rent movies through apple tv?

Similar issue here... I have an iPhone 4, an Ipad 2 and recently acquired an ATV 2.
I have no issues renting movies on My Ipad or IPhone, when I try to rent a movie on my Apple TV 2 it promps me to say that may credit card security is invalid and suggests that I go into my Itunes account and enter correct CC security code. I have done this step a few times - went into Itunes, entered the security code in the CC section and yet it still won let me make a purchase on Apple TV. I have even gone so far as to remove my credit card details and re-enter them.
The only one thing I did notice on my account screen was that Itunes is detecting that a new device has been added to my account... which happens to be the Apple TV, and now we come full circle !
Any advice and tranquillizers would be welcome

Has any one encountered a problem renting Movies and getting an error mesage (-42110)?

Has anyone encountered a problem renting moives and getting an error mesage (-42110) and movies won't play?

Hello there, rainman214.
The following Knowledge Base article offers up information on your exact error message. It's found in the section entitled: "Specific Conditions and Alert Messages: (Mac OS X / Windows)":
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Having problems seeing Movie

Just completed my first Movie but am having problems. When I scroll over the movie the audio and video both play. When I play in the preview video and export to itunes/youtube the video is black?
This is probably a very simple thing I'm doing wrong nevertheless at the moment very frustrating.
Any help would be greatly appreciated.
Thanks

When I look at what it says in the iphoto export it indicates this:
Compression: Cinepak
Quality: Medium
key Frame Rate: 24
data Rate: 90kbytes/sec
Wow! That is an old one which I had not even considered testing. Will probably have to run some tests on my own to confirm it, but for the moment am assuming this compression format has the same export problem as both Animation and Video. Frankly, I am surprised that it even imported at all since the Sorenson/Sorenson 3 compressed formats would not and I simply stopped testing at that point. My advice would be to convert one of your files to one of the "proven to be compatible" formats (like DV, AIC, M-JPEG, Photo-JPEG, MPEG-4, H.264, etc.) and perform a test project export of the single file to see if it exports normally. If it does, the you have located the problem and should probably report it via iMovie Feedback.
Also, if you open it in the QT Player and check the "Inspector" window, you should find the audio compression format used. Would be interested in leaning which was used with your video here.

HT1657 If you don't watch a rented movie do you get your money back

If you don't watch a rented movie do you get your money back

No, no more than you would get your money back from Blockbuster if you rent a DVD from them but don't watch it.
Regards.

HT1657 Flying through different countries, having problems renting movies

Similar Messages

Maybe you are looking for