HT1657 For those of us who are technically challanged.

Can I rent/download a movie and later watch it on a plane that does not have WiFi ?

Yes, after you complete the purchase of a rental, the movie will begin downloading. However once you open it you have 24 hours till it goes away. More Helpful Info

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If Apple is so full of geniuses, why can't they come up with a usb cable to connect the iPad to a printer? This would seem like the most intelligent first choice for those of us who are absolutely frustrated with iPad printing functionality.

My sister has an iPad and an HP printer. She cant' print from her iPad even though a genius at the Apple Store sold the combination to her with the idea that it would be easy to do. Instead, I have to go to her place with my MacBook, she sends me an email, and I hook up my laptop to her printer to print what she needs. Why can't the Apple geniuses come up with a USB cable and an OS update to make it easy and NOT SO FRUSTRATING to print from the iPad?
I've been a Mac user for fifteen years but I could not, in good conscience, recommend an iPad to anyone until Apple considers that ease of use does not include regularly getting frustrated with the easiest of tasks.

all printers speak a diffrent "computer language" for a device to understand this language
a driver is required
some devices such a computers come with drivers for a long line of printers and other devices
apple decided that it was better not to include that huge list of drivers as users would then not have
much storage left for media and apps
then apple let printer makers make apps for printing in app store and make printers support airprint

For those of you who have the "Perfect Timing" ringtone from the commercial

I posted this in the plain 'ol phone forum but haven't got a response yet. I hope I get one here.
For those of you who have the ringtone from the iPhone TV commercial -- do you remember what portion of the song (or can you check in iTunes) you used for the actual ringtone? If you could tell me the counter (in seconds and minutes) that you started and ended your tone at, that would be great. I'm trying to get it exactly like the commerical but I don't think I have it just right. Thanks! By the way the song is called "Perfect Timing."

"I downloaded the free version of malwarebytes and ran it when my computer was in safe mode, which found 93 malware "issues" on my computer."
...and you're surprised that you had installation issues with iTunes? This makes me wonder whether others who report problems installing iTunes have computers that are equally infected! For reference, I just checked the logs from the last Malwarebytes scan (I run an automated scan twice a week) on my main iTunes system (on which, like the other iTunes instances I run, never seems to suffer from any installation issues) - zero issues

What is Apple doing for those iMac owners who failed to have their Seagate HD replaced by April 12, 2013?

What is Apple doing for those iMac owners who failed to have their Seagate HD replaced by April 12, 2013?

Welcome to Apple Support Communities
If you purchased the iMac less than 3 years ago and it has got one of the defective hard disks, Apple will still replace it for free. Make a backup of your files with Time Machine and take your computer to an Apple Store or reseller. A Genius will check if your Mac was purchased less than 3 years ago.
If the computer is older, you will have to pay. Note that if you already have the iMac on April 12th, 2013 and before, and you knew that your iMac had a defective hard disk, you should have taken it even if the hard drive was working correctly

HT6147 Why haven't they done a patch for those of us who have not updated and prefer to use iOS 6?

Why haven't they done a patch for those of us who have not updated and prefer to use iOS 6?

Totally agree with Andy. Apple needs to support its users whether or not they decide to update to iOS 7.
The reviews from i Pad 3 owners (like me) is that when they've updated to iOS 7 they've experienced latency and sluggishness. Why would I ruin a perfectly good iPad by updating to iOS 7?
Please let me know where I can find a patch for iOS 6.
Thanks!

I'm deaf in one ear and need a stereo-to-mono earbud so I can use my iPod and iPhone. It is not good being able to hear only one channel. Can Apple consider making such a thing for those of use who need such a thing?

I'm deaf in one ear and need a stereo-to-mono earbud so I can use my iPod and iPhone. It is not good being able to hear only one channel. Can Apple consider making such a thing for those of use who need such a thing?

bassvid wrote:
Thanks...now I need to do something about the iPod.
I'm not sure which version iPod you have, but I just checked my iPod nano (current generation) and it also has a Mono Audio setting in Settings>General>Accessibility.

Can it be possible to disable outlook anywhere for some few users who are working from home ?

One of my customer wants to disable outlook anywhere for some of the users who are working from home.They have exchange server 2013 in their premises and also have outlook 2010/2013 on their clients machine.Please advice?

Hi,
In Exchange 2013, all Outlook connectivity (Internal and External) are using Outlook Anywhere anyways. It is not recommended to use the following command to disable Outlook Anywhere for a specific user:
Set-CASMailbox UserA -MAPIBlockOutlookRpcHttp $True
If you disable it, the UserA would not be able to access the mailbox from both Internal Outlook client (Office) and external Outlook client (Home).
For your requirement about disable Outlook anywhere for some few users instead of all external users, there seems to be no method to achieve it directly in Exchange server. Sorry for any inconvenience.
Regards,
Winnie Liang
TechNet Community Support

For all of you who are having Motion Menu render problems - try this

Just humour me for a minute.
I have another Sonic application, and a known bug in the Motion Menu rendering applies to 29.97DF projects only.
IE, NTSC.
Often the video in a motion menu will fail to mux.
There are workarounds though.
1 - Make sure your GOP structure is 15 at most
2 - Make certain the frame length of your video file is divisible by the GOP structure. IE, it must be a multiple of 15 frames.
3 - if these both fail, reduce the bitrate of the video 500kbps at a time until it muxes. Most will work at 7,000, some need to be 6,000 and there are even times when you need to go as low as 4000.
Try it - Encore uses a Sonic Authorcore, so it's worth a look.

>Are you saying that NTSC 29.97 divided by 15 is okay?
Not really.
What I am saying is that your movie frame length should be divisible by the GOP structure with a GOP of 15.
With NTSC video, you can have GOP lengths
i up to
18, but it is not mandatory to go to 18 - 15 is a perfectly acceptable figure. You could use a GOP of 12 if you really wanted to. What this means is typically the number of frames between I-Frames.
MPEG-2 encoding (AKA "Moving Pictures by Educated Guesswork") P & B frames work something like this:
i P-frames provide more compression than I-frames because they take advantage of the data in the previous I-frame or P-frame. I-frames and P-frames are called reference frames. To generate a P-frame, the previous reference frame is reconstructed, just as it would be in a TV receiver or DVD player. The frame being compressed is divided into 16 pixel by 16 pixel macroblocks. Then, for each of those macroblocks, the reconstructed reference frame is searched to find that 16 by 16 macroblock that best matches the macroblock being compressed. The offset is encoded as a "motion vector." Frequently, the offset is zero. But, if something in the picture is moving, the offset might be something like 23 pixels to the right and 4 pixels up. The match between the two macroblocks will often not be perfect. To correct for this, the encoder computes the strings of coefficient values as described above for both macroblocks and, then, subtracts one from the other. This "residual" is appended to the motion vector and the result sent to the receiver or stored on the DVD for each macroblock being compressed. Sometimes no suitable match is found. Then, the macroblock is treated like an I-frame macroblock. The processing of B-frames is similar to that of P-frames except that B-frames use the picture in the following reference frame as well as the picture in the preceding reference frame. As a result, B-frames usually provide more compression than P-frames. B-frames are never reference frames.
In short, the I-Frame is the full description reference frame. A P frame is also a reference frame but describes the difference between the last I-Frame & itself. A good analogy is when you are on the telephone & describing what you see to a friend. The initial background description (The street, the sky, what you can see etc) would be an I-Frame. Then you describe a person walking down the street - that would be your P-Frames, as you are only describing the i changes
in the scene.
The bitrate can also affect things - I mentioned this too, and if a motion menu will not mux, first make sure that the film length is divisible by the GOP, and that the GOP is 15.
If it
i still
won't mux, drop the bitrate by factors of 500 until it will.

For those of you who have had issues installing Itunes on Win 7 or possibly another OS

This MIGHT help you.
I tried all day yesterday to install Itunes and I could not get it to work for the life of me. As of today I finally got it installed, so I am giving a quick list of what I did.
First check to make sure windows is updated and then make sure your SQLserverCe31.msi file is not missing or corrupt. if so I was able to download it through Microsofts website.
I then used my Windows system file checker tool to repair any corrupted windows files which I had none.
After all of that I downloaded the free version of malwarebytes and ran it when my computer was in safe mode, which found 93 malware "issues" on my computer. I quarantined all of them and ran it again
I then used msconfig and disabled ALL of my NON Microsoft services and ALL of my startup services (Selective startup)
I tried running the Itunes installer again and BOOM everything installed correctly. I hope this helps SOMEONE

"I downloaded the free version of malwarebytes and ran it when my computer was in safe mode, which found 93 malware "issues" on my computer."
...and you're surprised that you had installation issues with iTunes? This makes me wonder whether others who report problems installing iTunes have computers that are equally infected! For reference, I just checked the logs from the last Malwarebytes scan (I run an automated scan twice a week) on my main iTunes system (on which, like the other iTunes instances I run, never seems to suffer from any installation issues) - zero issues

For those of you who cannot afford a proper video editing system...

...don't buy any prosumer video editing program (including Premiere Pro CS5.5). Here's why:
Last night, I ran the PPBM5 test on an Intel i3-2100 system with 4GB of DDR3-1333 RAM, a 500GB OS drive and a 1TB project drive (both drives are 7200 RPM) and integrated (onboard) Intel HD Graphics 2000. (This is the kind of system that one might buy for the purpose of Interner surfing and some limited gaming.) I have just submitted the results to the PPBM5 site.
The result?
With a total time of 976 seconds, that system is around 20 times slower than a fast i7 system (although it was marginally faster than the other systems with dual-core CPUs on the PPBM5 results list). That i3-2100 system also proved that no system with a dual-core CPU performed as fast as a system with even a mediocre-performing quad-core CPU.
In other words, at the lower end, you get what you pay for. This post and thread is to inform how senseless it is to cheap out on the components when building a video editing build.

If you absolutely can't afford the "fully ready" cost of...
16GB DDR3-1333 RAM: $120
4 x 1TB 7200 RPM SATA hard drives: $240
320GB or 500GB 7200 RPM SATA hard drive (for OS): $45
You could START with...
8GB DDR3-1333 RAM (2x4Gig)
2 x 1TB 7200 RPM SATA hard drives
320GB or 500GB 7200 RPM SATA hard drive (for OS)
And then add Ram and/or hard drives as need and $$ is available
The computer I built a bit over a year ago is described at http://forums.adobe.com/thread/652694?tstart=0
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all program installs
2 - 320G WD Win7 swap file and video project files
3 - 1T WD all video files... input & output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
For home hobbyist editing of AVCHD my computer does very well... for me

For those of us who decided to wait...

With all the previous issues that 2.3.4 wrought, it seemed prudent to wait before rushing into the upgrade. Does anyone know if there is a way to eliminate the constant reminders that the upgrade has been downloaded and is ready for install since many of us are not interested in pursuing this option considering all that is going on for a 2nd time?

If the update has been downloaded already the update will continue notifing you about the installation and also if you dont power device down at night you may have the installation complete on its own during the night...
The only solution I see that may work is to contact the CS and have them disable the update push and then hard reset the device to remove update date.

RSD Repair - For those of us who do not have AppleCare

My 2.0 GHz MacBook has been suffering from the popular RSD issue for the past few weeks (I purchased it at the end of May). I was waiting for Apple to make some kind of formal statement about the problem before I sent it in for repair. I didn't want to end up like many of the people on these boards who have sent their MBs in for repair only to have to send it back in a second or even third time because Apple didn't fix the RSD issue. However, now it seems that perhaps Apple has figured out how to fix these computers, so I want to get mine repaired.
Since I bought my MacBook in May, I am past the 90-day period in which I would have free AppleCare phone support. I have tried registering online to set up an appointment with a Mac Genius at my local Apple retail store, but for the past 3 days I have been receiving the message that I can't sign up for an appointment because of unexpectedly high demand.
Can I call AppleCare free of charge just to get details on how to send in my MacBook for repair? I'm not going to pay $250 for the 3-year phone support and service contract.

If you plan on holding on to that MacBook for quite awhile, I would suggest getting AppleCare. Shop around for it. I recently got mine off eBay for $126.00.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
 An Apple User Group 

Those of us who are sticking it out

I have absolutely no way of getting to a store to pick one up and I also am a little scared that one of the other posts will be true and we'll get charged for both orders. So I guess I'm sticking it out... has anyone talked to customer service as to the likelyihood that a shipment will go out tonight and be delivered tomorrow or has anyone had a status change? I'm hoping all the cancellations don't back i tup further...

I just made a thread stating that my order status has been changed to shipped. So they are starting to go out for orders made on 2/9.

For those Windows users who suddenly cannot see their device in iTunes. Here's a solution that has worked.

I know this seems to be an emerging issue ever since the update to iTunes 11.1.4, some iPhones or other iOS devices are not showing up in iTunes or syncing. I'm not sure if Apple really knowns of this issue, but tech support has a (mostly) sure fire way of resolcing this issue. It's only for Windows computers though.
Go to the article http://support.apple.com/kb/ts1538 and follow the Section 5 Verify Apple Mobile Device USB driver is installed. When you clik on that section, go to your version of Windows (it seems to be happening mostly across Windows 8) . And then to the section: If Apple iPod, Aple iPhone, or Apple iPad is listed.
The gist of what you need to do:
Windows 8 (since it seems to be the most affected) move your cursor to the upper ight corner of your screen) and click on the Magnifying glass. Type in devmgmt.msc and this should bring up the Device Manager. Onc eyou are in the device manager, look for the "Portable device" or "Universial Serial bus Controller" list, and you should see the "Apple iPhone/iPad/iPod" listed. Onc eyou see it, right click it, choose "Update software driver." Now, IT WILL SAY THE DRIVER IS UPDATED. I CANNOT STRESS THIS ENOUGH. Select "Browse my computer for driver software." Onc eyou choose that, select "Let me pick from a lsit of drivers on my computer." You should see the option "Have Disk." Choose that. Again, I KNOW you do not have a physical disk, but the file we need is already on your computer. After Hard Disk, choose Browse again. Follow this file path to the file we need: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.. In the Driver's folder, you should see the "usbaaple" or "usbappl64" (if you have the 64 bit for Windows). Double click on that file, and hit OK. The file should install, and once it's finished check your iTunes!!! You may want to unplug your device and plug it back it before doing all of this. I REALLY hope this works for you all as well!

Would you believe?
There might be another cause?
I tried ALL of the suggested solutions here and any other forum I could find. Remove and reinstall ALL Apple software, try re-install driver options, even the solution here, which sounded Perfect!, but failed for me :-(
And My solution to this exact same problem was Soooo simple, I wanted to Scream.
Try A Different i-Device Cable.
Yup.
A different cable for my iPhone, iPads, iPod...
All of them instantly worked again!
I spent HOURS on this before the Bride said;
"Maybe the cable is bad..."
I might have to burn my IT degree... ;-)

For those of you who had to get a new iPhone after update bricked you...

Can you explain what is involved in the process of setting up your new phone? Is it like a SIM card transfer, or is it a setup through iTunes like you have to do originally? My setup process was much more complicated than most (long story involving business plan) so I am reluctant to get the 2.0.x update because the guy who set up my phone for me seemed to be the only one in the world who could do it.
Thanks.

I have gotten a new iPhone because the previous one didn't want to restore. The Genius simply transfered my SIM card to the new iPhone and I was on my way. At home, I connected my new iPhone to iTunes and restored it from the last backup (even though I should have started from scratch). It worked perfectly, all apps, music, video, contacts, email, ringtones, etc. have been transfered to the ne iPhone and I've been using it without any problems.

HT1657 For those of us who are technically challanged.

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