HT1657 Have you ever had the rented movie frozen have way?

It's happened to me 5 times. I rent a movie from itnes store and when I'm half way watching the movie freezes and I can't finish watching. Everytime I contact the apple support they reimburse me but I never get to watch the whole movie and they never say why this happens. They say the checked the quality of teh video and that it is safe to rent it again but I did it once and the same thing happened so nowwhen I get reimbursed for a frozen movi I don't rent it again. And every time I'm going to rent a new mivie I'm always hesitant the same thing is going to happen. Has anybody had the same problem'

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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