HT1657 Help trying to watch movie rental and all I'm getting is a black screen!

Trying to watch movie rental, all I'm getting a blank screen

Everything is working properly now...no need to respond!!!!

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    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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  • Im trying to watch a rental movie and it says im not autorized

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    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1933 Hello - I am trying to download a movie rental and it is playing the movie extremely slow and cannot watch movie, any suggestions?

    Hello - I am trying to view a downloaded movie rental and it is playing extremely slowly, cannot watch it. Any Suggestions?

    Go to the Store tab in iTunes and click on the Check For Available Downloads.

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  • Movie Rentals and Purchases on IPad - What's wrong with this?

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    Color me WAY not impressed. No answers to my emails sent through ITunes help (yes, I checked spam folder) and no movies for my flight to China this weekend.
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    HI Jeffrey and welcome...
    Make certain the time and date are correct on your PC.
    Click Start and then click Control Panel.
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    Click the Date & Time tab.
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    Make sure you are running the latest version of iTunes. http://www.apple.com/itunes/download/
    Check the Firewall.
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  • I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

  • I keep getting an APPCRASH warning when trying to watch movies

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         Problem Event Name:     APPCRASH
         Application name:          iTunes. exe
         Application Version:       10.7.0.21
         Application Timestamp:   504d85d9
         Fault Module Name:        QuickTime.qts
         Fault Module Version:     7.73.80.64

    Try the following user tip:
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  • How do i watch movie rentals i rented on my imac but view on my apple TV

    How do I watch movie rentals I rented on my iMac but view on my apple TV?

    How do I watch movie rentals I rented on my iMac but view on my apple TV?
    Sounded like a good question to me but nobody seemed willing to respond. So... as I had never rented a movie, I decided to test the work flow on one of the $0.99 "specials" found on iTunes. For my test, I selected "Dark House." The 943.5 MB SD movie downloaded in about 8 minutes to the "Store/Downloads" area in the  iTunes app on my older PPC computer—most likely a volatile cache area as I could not locate a physical file at the Finder level. In any case, it seems that if you select the file in the "iTunes/Downloads" tab, it appears you can play the file locally on the computer (later confirmed this). However, as I wanted to take advantage of the my ethernet connection to my main HDTV, I went to that TV2 device connected to it and checked it's local menu. Sure enough, I found the movie available in a newly added "Rentals" menu that now displayed between the "Music" and "Movies" sub-menus within my own iTunes Library menu.
    Be advised that starting file takes a second or two of extra time each time the you quit/restart playback as it seems the movie must be "re-authorized" for the device each time. Further, the rental can only be played on one device at a time. That is, if you want to switch from the device to another, you must close the playback sub-menu for the current device before opening the file on an alternative device. In my case, I tested switching the movie back and forth between an TV2 device and the iTunes player.
    Hope that answers your question as I plan to go and watch the move now. If nothing else, this was a learning experience for me. Quality was typical for the data rate and I had no problems viewing the content on my system. I also like the fact that chapter "descriptors" were used for this content rather than the default chapter numbers I normally use.

  • When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to th

    When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to that. Then I received an email from Telus saying I had used my 3G instead of Wi-Fi  using 75% of my data. How can this happen when I'm on Wi-Fi at home? If it switched to 3G for some reason I should have been disconnected and not just transferred to 3G network using up my data. What is the fix for this??

    It doesn't have to be that complicated, Verizon iPhones come unlocked, just tell VZ you're going on Holiday/Traveling and suspend the service, no need to pay for service if you're not going to be using it. Pick up local SIM cards in the countries of your choosing, pop them in, re-activate iMessage and you're set!
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    2. Make sure the two iPhones have different names to reduce sync/restore issues.
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    Let me know if you need any more tips for iPhoning across the pond.

  • I just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

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