HT1657 how to cancel a rental if I rented the wrong one and haven't downloaded it
I wanted to rent iron man 2 and somehow ended up getting iron man 1 but it hasn't downloaded yet. Is there a way to fix this? I clicked on Iron Man 2 but the first one is trying to download....please help!
The terms of sale for the iTunes Store state that all sales are final so there may be nothing you can do other than accept the download and then pay to rent the correct movie. You can contact the iTunes Store, however, explain the reason for your request, and ask:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Similar Messages
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HT1657 If you rent the wrong movie and don't download it can you receive your credit back?
I have purchased 2 iTunes movies to watch on a trip and have decided against 1 movie which has not even started to download. Can this be cancelled?
All purchases are considered final whether you download them or not. You can try contacting iTunes support, but they might not give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I have just connected my computer to my iPad to import photos to my iPad and have imported the wrong ones and wish to delete them. Does anyone know how I do this please. I am a novice at this as I have ony just acquired my iPad,
Photos that were synced from your computer using iTunes can only be deleted by de-selecting them from the folder from where they were synced - and then re-syncing.
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Photos Tab on the right.
Uncheck all of the albums that you want to remove under the Sync Photos From heading
Click on Apply in the lower right corner of iTunes
If you are using iTunes 11 and you can't see the sidebar go to View>Show Sidebar from the menu at the top. -
How do I change an apple Id when the wrong one appears
How do I change an apple id, when the wrong one appears
On your Mac/PC open iTunes (make sure it is updated). On the tabs on the left click on "iTunes Store". This will change the window on the right to the iTunes store. The top right corner should have your Apple ID or Sign In written. If there is an Apple ID written click on it and Sign Out. The corner should then change to "Sign In".
Now click on Sign In and sign in with the wrong/incorrect Apple ID that you no longer wish to use or update from.
Once logged in, click on the down arrow that shows when you move the pointer on the top right corner where it should now show the apple id, and select Account.
The page that opens up should have a section called "iTunes in the Cloud" with a tab on the side saying "Manage Devices".
Click on Manage Devices. Its should list your iPhone or iPad that you no longer wish to use with this Apple ID. And click Remove.
Once its confirmed click "Done" and from the top right corner select Sign Out. -
If anyone could help I would greatly appreciate it and if anyone knows how to use the drum pads for those programs I mentioned would be great? I found a couple sites for using it with garageband but nothing as for mainly live and Im running OSX 10.6 so if anyone out there knows please let me know!!! The main reason I think I installed the wrong one is when I plug in the rockband drum kit to my usb port it dosen't show up in the xbox controller program but it lights up and I've tried all my different usb ports to see if that might be whats wrong but I still show nothing and I've also installed junXion and nothing shows up there either. So if anyone has any ideas just let me say thanks in advance!!!!!!!!
Hi Bonny,
Spotlight only finds somethings sometimes if that's how you searched.
Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
EasyFind...
http://www.devon-technologies.com/download/
Near the bottom of the page.
Not sure this one will help after an uninstall, but...
AppZapper...
http://www.appzapper.com/ -
my old computer crashed, it was xp i replaced it with windows 7 how do i get my library back from the old computer and put on the new one?
iDevices are not backup devices.
Use the backup of the computer to put everything back. -
question about iCloud. How do I change my e-mail address, I got the wrong address.
There are a variety of options available to you, including creating an email "alias" or changing the email address associated with your iCloud ID.
For all practical purposes your iCloud email address and Apple ID are interchangeable. To change your Apple ID read Apple ID: Changing your Apple ID.
If you simply created an Apple ID in error, you might consider abandoning it altogether and creating a new one. On the other hand, if you already used that Apple ID to purchase iTunes or other digital content, don't create a new Apple ID, because any purchases you already made are inexorably linked to the Apple ID used to make them. -
HT1657 how to cancel a rental movie?
plase help me
The terms of sale for the iTunes Store state that all sales are final so there may be nothing you can do other than accept the download and then pay to rent the correct movie. You can contact the iTunes Store, however, explain the reason for your request, and ask:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck. -
I originally had two libraries in iPhoto, my wife and I share two iMacs at different locations but we wanted to share the photos and it was set up this way Apple Geniuses at the store I have no idea why. Anyway, I updated to OS X Yosemite Version 10.10.3 with the new 'photos' app. It asked me to choose one of the libraries and evidently I assume I must have chosen the wrong one. It only imported 322 random photos, not the 10,000+ we had in iPhoto. I can no longer find these photos or the other library anywhere, it appears to have been deleted. I have tried 'alt' clicking the icon which used to open a 'choose library' box, but this no longer works in photos or iPhoto. I have no idea where it has gone and it contains precious memories over the years including the birth of our children. Can someone please help???
Where is your iPhoto library stored?
my wife and I share two iMacs at different locations but we wanted to share the photos and it was set up this way Apple Geniuses at the store I have no idea why.
Since you are sharing it between two Macs, is the library on an external drive or a NAS, or another remotely mounted volume?
If the library is not on a directly connected disk, formatted MacOS Extended, move the original iPhoto Library to a directly connected, correctly disk.
And the try first the iPhoto Library First Aid Tools on that library. Repair the permissions, and repair the database in iPhoto. Then try to migrate again to Photos.
To repair hold down the alt/option and the command key simultaneously while double clicking the iPhoto Library to launch the iPhoto Library First Aid tools. Hold down both keys firmly and long enough, until the First Aid panel will appear.
The select "Repair Permissions". And then repeat, but select "Repair Database"
But make a current backup of your iPhoto Library before you try this. -
Can somebody please help me with my situation
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare. -
please help me with my problem
What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies. -
I downloaded a movie twice. How can I cancel the other one and get a refund?
I downloaded a movie twice. How can I cancel the other one and get a refund?
If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service. -
How do I find the menue where I can select the list of previous phones I have had and my new one ? at the moment it is still set to an old one so everytime I try to set it up it tells me it it's the wrong one - gggrrrrr help please
iPods (except for iPod touch) are not linked to any iTunes "account." They are associated with your iTunes library. The account in iTunes is your Apple ID, and that is used to buy and download content from the iTunes Store. It is not required to use an iPod.
The 1st (and 2nd) gen shuffle can only be used with one iTunes library at a time. When you connect it, iTunes should prompt you to start using it with your iTunes library, and warn that the shuffle's existing content will be erased. Have iTunes erase the shuffle, and it will be associated with your iTunes library going forward. You can then add content to your shuffle.
The need for the previous owner's Apple ID and password should only come up if you are trying to transfer existing content from the shuffle to your iTunes library, AND the previous owner had content purchased from the iTunes Store. Just cancel out of that step, if iTunes asks. -
Question is here above but more details here under
I use Entourage as Mail sender. I don't use the adress book.
When I tip a wrong adress and make the correction, the old one stays in the memory of my computer ( apple I Mac ).
When I wish to send a new message to the same adress, the wrong one appears in the same time , and some time I don't remember wich is the good one .
To avoid that problem, how can I delete the wrong adress for future sending of mails.Solution, use Apple Mail
I can highly recommend migrating to the Address Book. You won't have the typo'ed history in your email.
Here's the KB on how to clear the list
http://support.microsoft.com/kb/823667 -
How do I lock my ipad screen so the swipe action and the side button on the screen do not work? When my cats play a game on my ipad, they regularly swipe the screen and push the side button and the game disappears.
The button on the top that you use to lock and unlock or put to sleep is the power button. The button lower center of the screen is the home button...can be used to also wake from sleep and switch to the base home screen.
Good to hear you are now able to lock rotation, even if you are not sure how you did it
If you go to the iBook icon, tap Store in the uppper left side of the screen, you can search for the iPad User Guide...a free download that will place the guide in your iBooks library as a great source of background information.
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