HT1657 I accidentally ordered the same movie twice

I think I accidentally ordered the same movie twice, once on my computer and once through Apple TV. How can I request a credit on one of those purchases?

I believe you are only charged once you start watching. If so, problem solved.

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Purchased the same movie twice

Help! I accidentally purchased the same movie twice. Is there a way to fix it?

Hi teh69,
Thanks for visiting Apple Support Communities.
You may want to report this to iTunes Store support by following these steps:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Cheers,
Jeremy

I accidentally pre-ordered the same book twice, how do I get a refund?

I accidentally pre-ordered the same book twice and was charged for both, how do I get a refund?

Hello lindskelhen
Report the issue to the iTunes Store to resolve your double pre-order purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Why should I pay the same movie twice?

Hello
I've rented a movie on my iMac computer in iTunes.
When I would watch the movie on my Appel TV, I could not find the movie in my "buy Folder".
It surprised me when I buy / rent a movie in iTunes on the same account (Appel ID). So iTunes can not handle on what device I want to see my movie.
I have now paid the same movie twice what I think is unfair.
Regards Morten

iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
Can I play my rental on more than one device?
* If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
* If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

TS1424 I didn't want to rent the same movie twice and did. How do I pay and view for it only once?

I've accidentally rented and paid for the same movie twice. How do I only rent and pay once?

Hi Robin,
Welcome to Apple Support Communities.
You may find this article helpful with using a media library on an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Have a good day,
Jeremy

HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I pressed the button twice and purchased the same movie twice on istore. How do I delete the double purchase and be reimbursed?

I pressed the button twice and purchased the same movie twice on istore. How do I delete the double purchase and be reimbursed?

http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=MacAp pStoreAccountandBilling

Accidently ordered the same book twice on my iPad, how do I cancel?

Accidently ordered the same book twice on my iPad, how do I cancel 2nd book?

You can find the information on this purchase on iTunes:
http://support.apple.com/kb/HT2727?viewlocale=en_US&locale=en_US
There's also a link asking you to report a problem; check this link. Except in the case of a system error, don't expect a refund - but this is your solution.

HT201303 I ordered the same app twice and i dont want either of them. They are not paid for yet. How do i remove them from my bill pending?

I ordered the same app twice. The bill is pending. How do I delete my order as I dont want either of them?

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I think I rented the same movie twice. Once on my iPhone and then again on my iPad

I think I rented the same movie twice. Once on my iPhone and then again on my iPad

iTunes Store: Movie rental frequently asked questions (FAQ)

What if i accidentally purchased the same song twice?

i just purchased some songs with a gift card & just noticed that i've got the same song twice! not sure how it happened--it's happened before & i was wondering what to do about it....can you get the money back for that? thanks lots!

Hi, sarabette.
I would recommend reporting a problem with the purchase via the steps in the article below. You can either do this via the email invoice received or by accessing your purchase history.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
Jason H.

HT204088 accidentally purchased the same app twice, charged twice, how do i get the second charge removed?

I bought the same app twice accidentally, how do I get the second charge removed?

Go to ... http://www.apple.com/emea/support/itunes/contact.html ... and beg.
Likelyhood is, if they are convinced it was an accident they will refund. But its not something you can rely on.

Need advice: Accidentally applied the same patch twice

So I fumbled with my 10 PuTTy sessions and accidentally typed opatch apply in server that I had already patched. It asked me if the system was ready for patching and I hit "yes". It started "Updating" some files and in a bit of a panic I probably did exactly what I shouldn't have done... pressed ctrl+c to break the process. Should I be at all concerned? Should I...
- Reapply the patch (it doesn't do anything else but update more files)?
-Take the "updated files" from another recently patched environment and overwrite them in this one?
- Rollback the patch and reapply it?
- Leave it?
Any help would be appreciated. Thanks!
This about how far it got:
Is the local system ready for patching? y
y
User Responded with: Y
Backing up files and inventory (not for auto-rollback) for the Oracle Home
Backing up files affected by the patch 'REDACTED' for restore. This might take a while...
Backing up files affected by the patch 'REDACTED' for rollback. This might take a while...
ApplySession rolling back interim patch 'REDACTED' from OH '/opt/application/oracle/Oracle_IDM1'
Patching component oracle.oim.server, 11.1.1.3.0...
Updating jar file "/opt/application/oracle/Oracle_IDM1/server/apps/oim.ear/APP-INF/lib/iam-platform-auth-server.jar" with "/server/apps/oim.ear/APP-INF/lib/iam-platform-auth-server.jar/oracle/iam/platform/auth/impl/DBStore.class"
Updating jar file "/opt/application/oracle/Oracle_IDM1/server/apps/oim.ear/APP-INF/lib/xlScheduler.jar" with "/server/apps/oim.ear/APP-INF/lib/xlScheduler.jar/com/thortech/xl/schedule/tasks/tcEntitlementDeltaLoad.class"
Updating jar file "/opt/application/oracle/Oracle_IDM1/server/apps/oim.ear/APP-INF/lib/xlScheduler.jar" with "/server/apps/oim.ear/APP-INF/lib/xlScheduler.jar/com/thortech/xl/schedule/tasks/tcEntitlementsAssignmentTask.class"
Updating jar file "/opt/application/oracle/Oracle_IDM1/server/apps/oim.ear/APP-INF/lib/xlDataObjectBeans.jar" with "/server/apps/oim.ear/APP-INF/lib/xlDataObjectBeans.jar/com/thortech/xl/ejb/beansimpl/tcLookupOperationsBean.class"
Updating jar file "/opt/application/oracle/Oracle_IDM1/server/apps/oim.ear/APP-INF/lib/OIMServer.jar" with "/server/apps/oim.ear/APP-INF/lib/OIMServer.jar/oracle/iam/scheduler/impl/quartz/QuartzJob.class"
Edited by: user602387 on Feb 28, 2012 9:34 AM

Thanks for the response.
I actually ended up just doing an opatch rollback -id <Patch ID> followed by another opatch apply for that patch. Nothing seems to have gone wrong. I was worried earlier because I checked the md5 digest of some of the files and none of them matched up between environments with equal patch levels.

HT201611 Can I rent the same movie twice?

A while back we rented a pirate fairy and my kids would like to rent it again, but only the buy option is available. Any way for us to rent it again?

Movies can be rented a second time perfectly easily, provided of course that they are available for rent. There's no film actually called ' A Pirate Fairy' (at least in the UK - did you mean 'Tinker Bell and the Pirate Fairy'?
https://itunes.apple.com/gb/movie/tinker-bell-pirate-fairy/id840507898
This is only available for purchase - I wouldn't have thought it had ever been available for rent because it was only released this year. I assume you're sure you didn't actually buy it before? Or perhaps it's another film...

Paying to rent the same movie twice because of glitches: Refundable?

I rented a movie but it got stuck after about an hour. Tried to resume several times with no luck. Other services seemed to be working fine (i.e. Netflix) so I guess my bandwidth was OK. I wanted to resume the next day, but had to pay again. What is the protocol here? Can I get a refund for one of the payments?

Your best bet is to contact iTunes Support:
http://apple.com/support/itunes/contact/
Hope you get a refund

HT1657 I accidentally ordered the same movie twice

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