HT1657 I am a teacher and accidentally rented a movie twice. Once in HD and it told me I could not project it over my promethean board. So I rented it in the regular format and I had problems downloading it. Could I get a refund or at least a credit?
I am a teacher and accidentally rented a movie twice. Once in HD and it told me I could not project it over my promethean board. So I rented it in the regular format and I had problems downloading it. Could I get a refund or at least a credit?
You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
-
i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I bought a song in ITUNES and had problem downloading it. I contacted support and they downloaded the song for me. Now when I try to play the song, I get a message saying my computer isn't authorized to play it. I try reauthorizing but that doesn't work, just keep getting the same message. Can anyone help?
Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario -
I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
I have contacted EA about this and can find no help. I had this Scrabble on my iPad2 and began to have connection problems, it would lock in the "connecting" position. This is not the first time Scrabble has had problems with interface. Typically customers delete the Ap then download it again to reinstall it. During the process you sign in and approve the purchase KNOWING that another window will open saying that you have previously purchased it and that there is no charge. So what happened this time? It will not connect and all of my saved and current games are wiped out. I want my money back, this game interface is pretty junk and operates like some ancient DOS program,,bug,bug,buggy. I want my money back.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
been running version 4 for a week without problems. Today, downloaded MS live security update, and have had problems since. when I click on a favorite site, it takes 20 to 40 seconds before the page load's.'''bold text'''
http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
-
i missed the system requirments for lightroom 5, i have vista, do i get a refund or can i download lightroom 4 and ps 4?
You can download LR4 from Adobe but you will need a serial number for V4 as the serial number for V5 will not work.
If you are still on Vista you really should look at upgrading to Windows 8 64bit as you will experience similar problems with other software. Vista was released in Jan 2007 which is 7 years ago, a long time in computer terms and was never very popular. Its current share of the windows OS is around 3% and going down so not much incentive for developing specific software support. -
hi i have tlk to someone on here already but i accidentally exit out of chat, i had problems downloading creative clouds on my windows 8 cp. the last person tried to help by changing LAN setting but it did not work
Dmatthews5 do you receive any specific error messages when you try to download? Is the error occurring when downloading and installing the Creative Cloud Desktop application?
-
I updated iTunes and then had problems. iTunes fails to download. Did they take it off-line?
There were no error codes. I went to the download site and started to download. Popup window appeared and then when I clicked on save, the window disappeared, but no download appeared in the download folder.
many thanks.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems
Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/ -
I uninstalled Adobe Flash and then tried to download it. I get a message from Adobe saying "Failed to Initialize" Is there a setting on Mozilla I need to change to allow the plug in?
Why are you not using Firefox 7?
* getfirefox.com -
I purchased quicken through the app store and it will not download. Can I get a refund for the app?
Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection -
Anyone else had problems downloading RH9 trial version?
I have unsuccessfully tried to download the RoboHelp 9 trial version using various browsers (IE, Firefox, Safari) on both my work and personal laptops. Received the following error message when trying to download the trial this morning using Safari. Has anyone else had problems downloading the trial version? I just ran across download information on Adobe's website this morning stating that popups, firewalls, 3rd party security, etc. must be disabled before downloading. Is this the problem or is there an issue at Adobe's end??
I haven't used RoboHelp in many years and need to get the trial installed asap in order to compare against Flare 8.
Thank you.
Ruth MarkhamHi Ruth,
Yes probably, your firewall, might be obstructing.
I was wondering, in case you are still facing the issue then you can try following steps too--
1) Go to this page (copy to your address bar)
https://www.adobe.com/cfusion/tdrc/index.cfm?product=robohelp&loc=en_us&promoid=DJDVH
2) Log in using your Adobe ID and Password
3) Copy paste each of the below links in the address bar, one at a time and hit "Enter" from keyboard (Return)
http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.exe
http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.7z
4) Once you ahve downloaded both of the links, use the EXE to initialize the installer.
Good Luck!
Thanks,
Anjaneai -
I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!
Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
Otherwise you have a bootleg copy and are on yur own./ -
iPhoto just stopped working. It loads pictures, but then goes into rainbow wheel forever. Then I try to force quit it, and then the whole Mac hangs up (had to power cycle it to get it back). I am using OS 10.5.8, and when I run software update, it assures me I have up to date software. I have not added any photos since the last time I used it, probably less than a month ago. What gives?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Maybe you are looking for
-
Lost my settings, photos, music, addresses and want to retrieve them
I don't know what I did, but I did something bad. I am missing music from itunes, pictures from iphoto, Safari bookmarks, listings in my address book, email, and destop settings. When I go to itunes to buy music, it tells me that I don't have an acco
-
XML document could not be created because server memory is low( SCOM 2012 R2).
Hi I am facing below issue in the scom 2012 r2. please find the error below On SCOM MS: Alert name :Data Warehouse relationship synchronization process failed to write data Alert description :Data Warehouse relationship synchronization process fai
-
I had a previous apple id now cant login n fail and i could recreate a new one but my itunes dont let me update using the same OLD ID which i just created .. does this means i gonna buy all the stuff i bought again?
-
Itunes Genius: Missing something
Basically just a gripe. I'd like the genius feature enhanced. I really love the automatic genius mixes itunes has somehow provided for me. But, It's frustrating not being able to see the actual playlist. It could be the answer to my prayers! Organizi
-
Security Setup Wizard keeps appearing on startup
For some reason, the Security Setup Wizard keeps appearing everytime I logon. There seems to be an error when it is completing the last steps of the process. I enter all the information requested and get to the last page and I get an error message