HT1657 I am unable to play movie, I touch play, the screen goes black but nothing happens???

unable to get movie to start??

I have more or less the same problem - except I've been able to get it to play (once or twice) by starting it with the miniplayer instead of the main screen (huh? exactly) -- but I paused the movie and now I can't get it to start again.
Super annoying. Plus, it's interesting to me that the "help" page linked from the itunes store has no links to anything that might indicate that there might be a "problem"

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I purchased a tv show and have tried to play it in itunes. The screen stays black but the curser is moving. What am I doing wrong?

I purchased a tv show in itunes. When I try and play it, the screen stays black but the cursor is moving. Any thoughts?

If you are seeing the "Connect to iTunes" logo, then your device is in Recovery Mode, and you will need to restore it:
If you can't update or restore your iOS device
iOS: Back up and restore your iOS device with iCloud or iTunes
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My nano generation 6 now stops playing music when the screen goes black

The nano recently started to do something weird. I have been using it for a couple years with no issues. Recently it will stop playing music as soon as the screen goes black (sleep). it never did this before. I have checked the settings, nothing was changed and I updated it - Restore default settings. that didn't work.
Settings: Sleep Wake = next track
It seems to work fine when I use a speaker accessory; the music continues to play when it sleeps.

just to confirm, it is not a issue with the earphones being only partially plugged in. I have verified this already.

My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. Thi

My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue. It used to work fine. I tried restarting my iPhone and syncing with iTunes. Neither worked. Please help!

Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.

I have imported videos to my lap top (Windows Vista), from my new ipad. Quick time plays them with audio, however the screen is black. What is the fix?

I have imported videos to my lap top (Windows Vista), from my new ipad. QuickT
ime plays them with audio, however the screen is black. What is the fix?

Experimental advice (in this particular context) coming up.
Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK. Quit and restart the QuickTime Player prior to checking to see if the settings change has had any effect.

Have a 3 yr old iMac the screen goes black when using it it will come back on when you move the mouse thanks for your help Dave

Have a 3 yr old iMac the screen goes black when using it it will come back on when you move the mouse thanks for your help Dave

It's possible you've got a 'hot corner' set up. If you have and move the mouse to a certain corner of the screen it'll do as you describe. Have a look in System Preferences>Mission Control, bottom left of the window click on the 'Hot Corners' button and see if there is anything in there.

Iphone 4s videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?

I am not too computer literate..............
I took some videos of my daughter and went to view them on my computer (pc) and they will not play. The computer recongnizes them as quicktime files (.MOV) but when they are selected for playback, the screen is black and all that plays is the audio. I downloaded the latest quicktime pro at $30.00 and the problem still exsists. The video was taken on an iPhone 4s with the iOS6 updated software.
What is the problem? What is the fix?
Thanks

Thanks! Yours works. May I Add?
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

TS3700 music stops playing when the screen goes dark, but the earbud jack is flush with the iPod. The Jack is hard to push in now. what is the problem?

Music stops playing when the screen goes dark; the earbud jack is flush with the iPod. The Jack is hard to push in. what is the problem? How do I Fix it?

And you are positive the white part of the headset is flush with the body of the Nano?
Have you tried another set of headphones to see if the problem persisted? If so, it's likely that the headphone jack needs replacing.
B-rock

The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock

When I go to view a video I downloaded from iTunes the screen goes black and won't play. Tried turning it off multiple times. Still downs not work

Worst part is I am on a plane and now have time to kill as I can't watch my movie right now

Quit the video app and try again.
Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the video app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Launch the video app again and see what happens.
If that doesn't work - go to the home screen again and swipe to the right to bring up the search feature. Type the name of the movie in the search field at the top. If the movie shows up in the search - tap on the icon and hopefully it will start playing. Let it play for a couple of minutes and tap done. go back to the video app and see if the movie appears there. If so you should be able to play it from there.
If that doesn't work, try resetting the iPad and launch the video app again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

With 5th gen nano, how to display album artwork during playback at all times, it stays on for a few seconds and then the screen goes black? Is there a way to play and see artwork, at all times (using with a aux. speaker)

I have a 5th gen nano, and I play it often on a aux. speaker. I would like the album artwork to display at all times while playing it here. Right now it plays for a few seconds on each song, and then goes blank. Can this be changed?

The artwork turns black or the screen's backlight turns off? If the backlight turns off, simply disable the backlight timer, but keep in mind this will significantly reduce your iPod's playback time and battery life.
B-rock

IPad videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?

I recorded videos on my ipad and wanted to edit on Quicktime Pro on windows, but all I have is sound no picture. The Quicktime software is is udated 7.7.2 & my Ipad is the latest version with ios6. I could play the videos on the iPad, obviously, but cannot see them on PC. I run Windows 7.

Thanks! Yours works. May I Add?
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

I have an iPod 3rd generation 64gb that I was listening to this afternoon walking my dogs and it suddenly stopped playing. I pulled it out of my pocket and it was responding to anything I did to it. The screen is black with nothing displaying on it.

I tried restarting my iPod by holding the on/off button and the home button for 30 or more seconds and nothing happened. I tried shaking it, connested it to my laptop and it doesn't even show up in iTunes. How long does the battery last in an iPod? Is there anything else I should try to do to get my iPod back being functional?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Cannot view movie, screen goes black

Download movies from itunes (usually with difficulty...doesn't seem to want to transfer on 1st or more tries). Once I get the movie, the screen goes black part way through viewing. At this point, video folder also shows a black screen. Took ipad back to apple store, they were not sure what to do so gave me new ipad. Same problems. Is it my itunes account that is a problem? Is it a bad ipad cable? I can sync music and apps easily...am I doing something wrong? (movies are HD-SD and no warning comes up that they cannot be viewed on ipad).

I read your other post as well that was directed to me ...
"Question to Demo....I have same problem and tried your suggestions. Instead of black screen when I open Video folder or by searching for movie name, I get small white text at top of black screen and searching circle in middle of screen...this disappears after approximately 5 seconds. No movie."
I have no idea what the small white text might be, but in your post above you mention that moving the movies from the computer into the iPad has been difficult and/ or problematic, so I suspect that the problem with the movies has something to do with that scenario.
I don't believe that the problem lies within the cable if you can sync and transfer other content. You could try another cable if you have one and see if that helps.
Do you by any chance live in the U.S.? If you do, movies (most movies that is) can be downloaded again at no charge as long as you use the same Apple ID that you both them with. So my suggestion would be to delete the movie from the iPad and download it again - but download it directly on the device and not use iTunes at all.
If you are in the U.S. you can go to iTunes on the iPad and tap on the purchased tab. Then tap the "View" button in the upper left corner and bring up "Movies". If your purchased movie is in there, delete it from your iPad and download it again. You can delete the movie by going to Settings>General>Usage>Storage>Videos and then swipe across the movie to bring up the delete button. Then go to iTunes and download it again.
You should not have to use another media player in order to play the movies from iTunes.

When I have downloaded music from ITunes to my IPad then try to play them in music the screen turns black, how do I correct this?

It seems that when I download music from the ITunes app on my IPad and then go to play the songs on the music app the screen goes black. Why and how do I fix the problem?

Try this:
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings

HT1657 I am unable to play movie, I touch play, the screen goes black but nothing happens???

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