HT1657 I can hear sound but the screen is green

I rented a movie (Jumper) on iTunes. I can hear the sound, but the screen is green. Has this happened to anyone else? How do I re-download or get a refund?

Sorry for answer but you canot refund and if you start to watch a movie you have e limited time to watch so close the iTunes and reopen a see if your problem is fix or contact iTunes Support at https://getsupport.apple.com/Issues.action

Similar Messages

I was watching movie trailers in itunes and now I can hear it but the screen is black

I was watching trailers while waiting for a movie to download in iTunes and now the trailers have sound but I see no images.
Help!

I think the key word here is "was". You can try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. If this does not work, then it is possible that the hardware has failed. Make an appointment at the Genius Bar at Apple or the Authorized Apple Service Provider.

Hİ My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

Hİ
My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is 100%.
If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Can apple fix my broken ipodtouch 4g if you can hear the sound but the screen doesnt show

can apple fix my broken ipodtouch 4g if you can hear the sound but the screen doesnt show

They will not fix it. What they do is replace rather then fix.
After Apple has examined it, they will determine if it is covered by warranty or not. If it is not, you will have to pay for the replacement.
Allan

HT203477 PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what gonna on?

PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what gonna on?os x lion 10.7.4(11e53)

What's the video exactly? Open into the QT player and report what it says in the movie inspector or post a screen shot.

I can hear sound, but no pictures, on some news internet locations.

Greetings to all, I have a Windows 7 64--bit laptop. I can hear sound but no pictures. Why is that ? Thank you. Ldxrunner.
Solved!
Go to Solution.

Greeting Hiro, I can hear sound at http://news.yahoo.com/video/ecuador-volcano-erupts-045906534.html. At first, I see a black square, then I see bluish circle, followed by musical notes.Then the screen stays black. I see a black square and then after the video ends, I see in the upper left corner of the black square, a replay icon. I have VLC version 2.0.3. I tried to see if I have Windows Media Player in Programs and Features and I do not see it listed. I have Windows Media Center. Thank you for your response. Ldxrunner.

HT204291 I can hear sound, but no video

I just hooked up my Apple TV - I have an iPhone 4 and I'm trying to do mirroring and I can hear sound, but no video. Any suggestions?

It Depends on the app you are trying to airplay. Most apps do not allow content to airplay with video and will disable the video so all you will hear is the audio. If the app you are using does not have a built in airplay function and you have to use the iphone to make it work than most likley that is the case as I described above.
It has to do with copyright protection and what the app is allowing apple to do.

I just tried to install the new IOS version and now my screen is all black.. since an hour. My power button is broken so i cant reset my phone. When i plugg it in my computer, it makes a sound, but the screen stays black. MAY YOU HELP ME PLEASE???

I just tried to install the new IOS version and now my screen is all black.. since an hour. My power button is broken so i cant reset my phone. When i plugg it in my computer, it makes a sound, but the screen stays black.
WHAT TO DO

carter87 wrote:
so i bought this Iphone 4 thats jail broken,
Return it.
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Security vulnerabilities: Jailbreaking your device eliminates security layers designed to protect your personal information and your iOS device. With this security removed from your iOS device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware or viruses.
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
... It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software.

Uploaded a performance video on actors access, but cant view it on my pc. I get the audio, but the screen is green. It does come up on other computers, but not mine. Any explanations?

uploaded a performance video on actors access, but cant view it on my account. I get the audio, but the screen is green. It does come up on other computers, but not mine. Is it my quicktime's not downloaded or upgraded?

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK. Quit and restart the QuickTime Player prior to checking to see if the settings change has had any effect.

My computer suddenly refuse to start. When I turn it on it gives the startup sound but the screen is grey and after a while a little folder icon with a question mark inside turns up. It doesn't blink. What to do? Nothing happens if I try to start up from

As I say my computer, a mac mini refuse to start. When I turn it on it gives the startup sound and the screen turns grey and stay that way for a long time. And in the end a small folder icon with a question mark inside (it doesn't blink) turns up in the middle of the screen.
I have tried to start up from the installation CD holding down the C key on the keyboard. Same result. I have tried different key combinations while starting up. No result or rather same result. Nothing. Is the computer suddenly dead?
I was about to buy a new computer but I need access to my data on this one (I write this on an iPad) but hven't yet found a way.
Anybody have any good advice?
I thought it was a software problem, that the computer couldn't find the startup software or something and maybe it is, but I am beginning to fear that it could be a hardware problem.

You need to re install OSX. If you have the dmg file downloaded via torrentz this is how you can create a bootable external HD or Flash drive (8 GB+)
https://discussions.apple.com/message/23957654#23957654
Peace
Harry

I recentlybought a new tower with windows 8.1 everything was fine until yesterday when i went to watch a vidie someone had posted and the sound was there but the screen wasall green, now i got to the point where the video is there but it won't load up and

I recently bought a new tower with windows 8.1 everything was fine until yesterday when I went to watch a video that someone had posted, the sound was there but the screen was all green everything I try to watch has a green screen, I have gotten rid of the green screen but now the video won't load to watch. it tells me I have to upgrade flash player but my computer tells me its already embedded or something like that in windows 8.1. can you help.@marks93255255 or [email protected]!

If other devices can connect to the network without problems, it means that the router can provide wireless internet. For this situation, an isolation process is needed to be able to find a fix.
Was the computer tested to connect through Wi-Fi before you bought it?
Did you do Mac address filter on your router?
Make sure that the router is using WPA/WPA2 or WPA2 encryption type just like what Chester has recommended. If your router is already set to that security type, you may test by disabling the wireless security of the WI-Fi router. Check if it will connect or not.
Another thing to check is the properties of your wireless connection. To do that, Go to Network and Sharing center > Click change adapter settings > right click “Wireless” > go to Properties> click Internet protocol IPV4> check the Properties button below > make sure that it’s set to both Obtain IP automatically and Obtain DNS server automatically.
Feel free to update here so everybody in the community can help.

Boot chimes sound but the screen stays dark - why?

Our iBook (16 VRAM) 700 has appeared to die. The normal boot chimes sound when the power switch is pressed (but only after a forced quit) but the screen stays dark and no hard drive activity can be heard.
Is this probably the "dreaded logic board video chip problem" I have read about in several places?
If so how do I rescue important files (like my wife's novel)!!! Strip the computer down and pull the hard drive? It was running Panther so there is no Time Machine backup.
Old Mac Oz

Have you tried starting up in Safe Mode? (This probably won't work, but it's worth a try.)
After leaving it sit overnight, does squeezing the case to the left of the trackpad allow you to start up and work for a bit as long as you keep the pressure on it there? If so, you may want to consider trying the shim fix suggested by John Sawyer in the Apple Discussions iBook G3 (Dual USB) Displays Forum:
[Y]ou can often fix this yourself by removing the iBook's bottom housing, and placing a shim of any sort, about 1mm to 1.5mm thick, onto the raised square on the bottom shield. I use a Scotch mounting square--you can get them in hardware stores and many grocery stores. When you reinstall the bottom case, it will press against this shim, which will press against the graphics chip, and may allow the chip to come into better contact with the logic board.
John Sawyer
CJS Macintosh Repair
Instructions for removing the lower case:
iFixit.com
Good luck with it.

I have a mac which plays the boot sound but the screen stays black. Recovery mode does not work, as the keyboard is wireless. What do I do?

What it says in the title.
I have an older mac and it worked perfectly until about an hour ago when I shut it down because we needed the room dark for a presentation and the screen saver was putting out light.
Now it won't turn back on. It plays the start up music but the screen stays blank.
The CMD+OPT+R for recovery mode doesn't do anything, the keyboard is wireless so the command doesn't get to the computer and that's the only keyboard I have since that's the one it came with.
I'm looking at making a USB recovery disk but it says that I should click on "Options" in the Disk Utility but there is no options button or menu to click.
From here: OS X: About Recovery Disk Assistant in step 3 I get stuck.
Also it says that if I make a drive on this computer which has an older OS it might not work on the broken machine with Mavericks.
This machine literally worked and I turned it off and now it does not work and there seems to be nothing I can do... ***...

kodemage wrote:
well, then recovery mode does not work. I've tried all the key combinations I've seen on line. Command+R, Command+Option+R, Command+Option+P+R, none of these work.
I don't believe there is anything we can do on a forum to help then, you need to take it into a AASP and have it professionaly diagnosed. If you don't know how to locate an AASP in your area you can begin by using Contact Apple for support and service
Good luck.

My IPod 4th Gen is not working, i am not shore if it is just broken but the screen will not turn on. i can hear the sounds but the screen id blank

i need ur help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT203477 PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what is happenning?@!$%^Mac OS X Lion 10.7.5 (11G63b)

I got an HDPVR Gaming Edition for Xmas and whenever I try to put it into final cut pro x it is black, but I can hear audio! Earlier today, It was working fine, but i couldn't hear any audio! It was vis versa, i literally couldn't get the sound from the tv. Please help, or iam just going to return it...

You need to give us more information. How are you bringing the files into FCP X? What format are they? Do they play in Quicktime Player? Open one in QT Player, and post a screenshot of the Movie Inspector.

HT1657 I can hear sound but the screen is green

Similar Messages

Maybe you are looking for