HT1657 I can hear the movie, but can't see it

I rented a movie tonight (not HD), and I can hear it, but have no video. What is happening? How do I get the video?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
 Cheers, Tom

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When ever i go to watch videos on youtube or any other apps, the screen goes black. you can hear the video but you cant see anything. how do i fix this?

i have an ipod tough 3g and its like about 4 to 5 years old it works perfectly fine except the home button is abit messed up and the ipod sometimes crashes. but other than that everything is fine. so i was watching something on an app and then al of a sudden i dont see the video i can just hear it. i then think its just the app but when i go on youtube the same exact thing happens. you click to watch a video and you can hear it perfectly but you cant see anything. the screen is just black when u ONLY watch a video. this happened last night so yea.i really hope somebody can help me figure out how to fix this and whats wrongwith it:)
thanks for your time and help!
Noor .T.

When it goes black do a very short press of the button on the right upper side of the phone and the screen will reappear. Make it a very short quick press.
OTOH, if you are using the speaker so you can watch the screen as you are talking when it goes dim touch the screen anywhere that it is blank and it will again go bright. On long calls you have to repeat this.
Many folks have had the same problem you described and what I have told you is the best and ONLY way around the screen going blank during a call.
JerryF

HT4437 I am watching a movie on my iPad in vudu, I have turned the AirPlay on the apple tv and I can hear the movie but cannot see the movie

I have started watching a movie on my iPad (last gen) on vudu , and started the AirPlay and I can hear it but am not seeing the movie. Where do I go to see it or what am I not doing?

That is normal. Not all apps are enabled for airplay, this is up to the developer to do.

I brought a bacis DVD player I can hear the movie but can't see it can some one please help

Do you have the model number of your DVD player?
Also, how's it connected to your TV?

David. Thank you very much. The problem was not with the canvas but rather the Viewer. But the solution was the same. Somehow, the Viewer window was re-set to Alpha. I changed it back to RGB.... and the picture is back. These issues are often very simple.... but they can drive you bats if you don't know the answer. Very grateful. Tim

After I enter my password in my Mac mini, my screen turns black. I know it is there, ( i can hear the assistant), but I cannot see anything. i went to Genius and they said hold Control, Option, P, R on the re-boot to get back to factory settings...

I went to the Genius bar and they told me to Control, Option, P, R on a reboot to restore the settings, but with a wireless KeyBoard it does not work. I installed my standard PC keyboard, but am not sure what keys renase the display back to factory settings.

Hello Dominique,
Generally on a PC Keyboard...
Windows key = Command key on Mac
alt key = Option key on Mac
PRAM reset, CMD+Option+p+r...
http://docs.info.apple.com/article.html?artnum=2238
With PC KB... Windows+alt+p+r
But try holding the Shift key down at boot to get into Safe Mode, see if the Display settings need adjusting.

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

I have recently bought a Seagate Goflex satellite mobile wireless hard drive. I have converted some of my AVI movies to mp4 and transferred them to the hard drive, but when I play them through my iPad 2 I can hear the sound but not see the movie. Help???

I have recently bought a Seagate Goflex satellite mobile wireless hardrive , i have converted some of my AVI movies to MP4 and loaded them onto the hard drive, when I try and play them through my I pad2 I can hear the sound of the movie but not see the film, somebody please help, what am I doing wrong as I have spent a lot of time converting these movies to be able to travel with my iPad and watch them. Thank you

Unfortunately, the drive is pretty much restricted without hacking it. That is, you can't stream its content via standardized protocols like UPnP, SMB, FTP and the like. This makes you won't be able to access its content from any third-party apps otherwise capable of playing back AVI files from UPnP / SMB / FTP / WebDAV etc. sources.
While this is certainly not a recommendation (I can in no way be held responsible if anything goes wrong): you may want to consider extending the capabilities of the drive by installing the hack: http://www.hackseagatesatellite.com/wordpress/welcome/
It'll "open" the drive for third-party, AVI-capable multimedia apps like GoodPlayer, It's Playing etc. to directly play the files over the network.

HT204291 I have iOS 6.0 installed. Im trying to mirror a rented movie from ipad to TV via apple TV. I can hear the movie through TV but not picture (which is still on ipad)

I have iOS 6.0 installed. Im trying to mirror a rented movie from ipad to TV via apple TV. I can hear the movie through TV but not picture (which is still on ipad)

Restart you iPad http://support.apple.com/kb/HT1430
Restart your Apple TV http://support.apple.com/kb/HT3180
Make sure AirPlay Mirroring is enabled http://support.apple.com/kb/HT5209

Hi guys, I've been given some .mov files to use. When I play them I can hear the audio but the pictures are green. The client says they play for him. I am on mac 10.5.8 and FCP 6.0.6. Any clues as to why this is happening?

Hi guys,
I've been given some .mov files to use on FCP.
When I play them I can hear the audio but the pictures are green. The client says they play for him.
I am on mac 10.5.8 and FCP 6.0.6.
The files details are the same as a file that will play.
Apple Mpeg IMX 625/50
(50 Mbs)
720 x 576 millions
16-bit Integer (Little Edition)
I've been told this happened to somebody else last week, but didn't get a resaon why.
Any clues as to why this is happening? I suspect it's a codec issue of some sort
Cheers,
G

FC 6 supports 29.97 & 25 IMX frame rates but a third party plug-in is required:
http://manuals.info.apple.com/en_US/FCP6_HD_and_Broadcast_Formats.pdf
This plug-in costs $100
http://www.nanocosmos.de/v4/en/products/quicktimeIMX.html
This software is cheaper at $30 and will let you test drive it for free
http://www.pavtube.com/guide/working-with-xdcam-imx-media-in-fcp-avid-imovie-ppr o.html
There may be a free option available but I'm not aware of it.

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1657 Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?

Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?

You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions

Can hear the sound but only seeing white screen!!

I've created a movie using Final Cut Pro,
and I didn't have a problem watching it in QT in my school computer lab(G5)
But when I tried to open the file from my powerbook,
I can only hear the sound but just white blank page.
This is my thesis project that I need to present it in a few days,
I have to have to play it using my powerbook.
I've tried everything I could,
I downloaded possible components, DIVX, Xvid, CEI's EVO, Perian, etc.,
I've also purchased Quicktime Pro, hoping that would solve the problem,
but no it didn't.
Please help, if anyone knows the answer.
Message was edited by: jinna

No doubt you exported it from FCP using a video codec only available to it. Very common error.
You'll need to export the file again from FCP using a more common codec like H.264.

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!

It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes

HT2729 Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop??? Can anyone help me out here? Thanks.

I have my itunes stored on my external hard drive of my IMac.
I have started to put my Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop???
Can anyone help me out here? Thanks.

I have my itunes stored on my external hard drive of my IMac.
I have started to put my Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop???
Can anyone help me out here? Thanks.

HT2499 I bought my MacBook Pro in Aug 2011 - this is the first time I'm trying to watch a DVD on it - I hear the sound but can't see the video - how do I fix this???

I bought my MacBook Pro in Aug 2011 - this is the first time I'm trying to watch a DVD on it - I hear the sound but can't see the video - how do I fix this???

what application are you using to watch the DVD?
is it a burned dvd?

HT1657 I can hear the movie, but can't see it

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