HT1657 I can't find the movie I downloaded
I paid for a movie and it downloaded but I can't find it under downloads or purchases.
It should be the in the Videos app - the iTunes app on an iPad is just the iTunes store, with the Downloads tab showing what is currently downloading (or waiting to downloading), and the Purchased tab shows what can be re-downloaded.
Videos app :
Similar Messages
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I can't find the movie I downloaded on my iPad...please help! Downloaded two days ago.
If it's been successfully downloaded then it should be in the Videos app :
If you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
HT1657 Where can I find the movie I rented?
Where can I find the movie I rented?I already rented but I cant watch it
If you rented and downloaded it on your computer's iTunes then it should be in the Movies part of your library - is there a Rentals tab in Movies ?
If on an iPad, iPhone or iPod Touch then it should be in the Videos app. If you can't find it in there, nor via the device's spotlight search screen, then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
I can't find the movie I downloaded from itunes
I downloaded a movie from iTunes. Took a long time. I can not find
The movie now.It should have downloaded into the Videos app :
If you can't find it there then have you got any age ratings restrictions set in Settings > General > Restrictions that might be hiding it ? If not then can you find it by name via the iPad's spotlight search screen (swipe your first homescreen to the right). -
HT1657 Where can i find the movie i have already downloaded from itunes on my ipad ?
Some part make me confused :((
If you've downloaded it on the iPad or synced it from your computer's iTunes then it should be in the Videos app (iTunes on the iPad is just the iTunes store) :
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I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
I registered a digital copy of a movie on disneymoviesanywhere. I connected the account to my itunes account but I can't find the movie on my itunes account. I'm just trying to download the movie onto my ipod touch.
Hey cptniemo,
Thanks for the question. Connecting your iTunes Store and Disney Movies Anywhere accounts should sync all of your eligible Disney, Pixar, and Marvel movies between both services. After connecting your accounts, you can check your purchased history in the iTunes Store:
Download past purchases
http://support.apple.com/kb/HT2519
Alternatively you can download the free Disney Movies Anywhere app from the App Store (iOS 7 required):
https://itunes.apple.com/us/app/disney-movies-anywhere-watch/id766894692?mt=8&uo =4
For more information and support with Disney Movies Anywhere, see this resource:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Thanks,
Matt M. -
I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I Can't find the movies and tv shows icons in my iPad itunes store. All I see are music, genius, purchased and top charts.
they are in the "videos".app Store
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I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?
In the "Store" menu, click "Check for Available Downloads"
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I have a receipt for a rented movie but can't find the movie in iTunes or on Video app.
I have a receipt for a rented movie but can't find the movie in iTunes or on Video app. Shouldn't it show in my movie file on iTunes or Video app on iPad?
If you rented it on your iPad then it should have downloaded into its Videos app - if it hasn't completed downloading then it might still show in the iTunes app in a Downloads tab in it (Downloads only shows if there are downloads happening), the iTunes app on your iPad is just the store.
If it doesn't show in Videos then does it show via the iPad's spotlight search screen : pull down the centre of the homescreen (not from the very top of the screen, that will open Notification Centre) ?
If you rented it on your computer's iTunes then you will have to connect the iPad to your computer's iTunes and use its Movies tab to move it over to the iPad - rentals are a one-time only download, so won't show on your iPad for redownloading.
If you can't find it on the device/computer that you rented it on then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com -
HT1390 i can not find the movies i rent from itunes in library.
i tried to rent a movie from itunes. First they charged me the same movie two times. Second i can not find the movie i was charged two in my itune library or my iphone. I tried to rent it again, but they asked me to pay some movie for the third time. What **** is going on here?
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
HT204370 where can I find the movies I rented and downloaded last night
i downloaded 2 movies to watch on flight, downloaded to computer. Now have iPad with me. I don't see the movies in library/anywhere in iTunes/cloud so tried to re-download, received message that I had already rented. where can I find the movies?
If you rented and downloaded them on your computer's iTunes then did you then connect the iPad to your computer and move them over to it ? If you did then they should be in the Videos app.
Rentals are a one-time only download so they won't appear in the cloud for re-downloading.
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