HT1657 I cannot change my country/region due to unexpired rental.

I cannot change my country/region, it says "You have rentals that have not yet expired". However, it is past the 24-48 hour period since I rented and watched the movie. How can I delete the expired movie from my account so I can change to another region/country? I need to load an app which is not available in the country which I purchased the rental movie from.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I cannot change my country/region,

Dear
Apple ID: [email protected]
I cannot change my country/region,
it says "You have rentals that have not yet expired".
However, it is past the 24-48 hour period since I rented and watched the movie.
How can I delete the expired movie from my account so I can change to another region/country?
I need to load an app which is not available in the country which I purchased the rental movie from.
!!!! PLEASE HELPPPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!! __/\__
ได้โปรด ขอร้อง ช่วยผมด้วย

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I want to change the country/region in my Apple ID but it wont let me because I have 69 cents credit left in another country's itunes how do I do it?

We bought the phone in another country and used it there on a prepay plan. we also purchased several itunes gift cards and used them to download some music. We used all but 69 cents of the credit on the itunes card before leaving that country. We are now in another country and have signed up with another cellular provider and purchased another itunes card but when we went to redeem the credit on the card it wouldn't accept it and said it was only for use in the country we were in. I realised our itunes account did not recognise we have gone to another counrty so I went into the settings of the phone and selected the iTunes and App Stores. When in that setting i tapped the Apple ID and then view Apple ID which then gives you the option to change the country/ region. However when I try to change the country I keep getting the message under the banner Account, which says "You have a store credit balance; you must spend your balance before you can change stores".
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?

Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?

Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

When I change my country region it says I need to spend all my glance, but my glance is 0.8, how can I spend it to 0?

when I change my country region it says I need to spend all my glance, but my glance is 0.8, how can I spend it to 0?

Hi ...
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

How do I clear a balance of $0.34 from my apple ID account in order to change my country/region?

How do I clear a balance of $0.34 from my apple ID account in order to change my country/region?

Click here and ask the iTunes Store staff to zero your account balance.
(117066)

HT1918 I can't change my country/region with iTune and therefore can't change my method of payment. Help.

I can't change my country/region on iTunes and therefore can't change my payment information. I've moved from Canada to Australia and am now using an Australian credit card.
On my device I've gone into settings>iTunes &app store> Apple ID > view Apple ID > country/ region > change country/region. When I try tapping on this last icon, nothing happens. It doesn't give an option to change.
I've also updated my address with apple.

Hey there Sheava,
It sounds like you are trying to change your country in the iPhone settings but when you get to the last step, nothing happens. I would start by closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and try changing the country again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, try signing out of your account in settings, then restart one more time, sign back in and try to change the country again.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Hey so I'm having trouble changing my country/region on my iphone 5 every time it go through settings Apple ID and try change the country it's just blank ? Any ideas ?

Hey so I'm having trouble changing my country/region on my iphone 5 every time it go through settings Apple ID and try change the country it's just blank ? Any ideas ?

Hello Natethemate,
Thank you for the details of the issue you are experiencing with changing the country for the iTunes Store on your iPhone. For this issue, I recommend signing out and back into the iTunes Store on your iPhone:
Sign in with a different Apple ID
Tap Settings > iTunes & App Stores.
Tap your Apple ID.
If you see the option to Sign In, you can change your Apple ID now.
Tap Sign Out.
Enter your Apple ID and Password and tap Sign In.
You can find the full article here:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
If the issue persists after signing out and back in, I recommend quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
You can find the full article here:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hi, i have a problem with my credit card so want to use a card from another country but cannot change my country settings

hi, i have a problem with my credit card so want to use a card froma different country but cannot change my country settings

Hi balalbas,
If you are having issues changing the country associated with your iTunes Store account, you may find the following article helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
- Brenden

HT1918 I cannot change the country store.. When I click change country or region, I does nothing

I have a new credit card.. I want to update the billing info, but it says " not allowed to use store in this region" ( or something like that ). So I tried to change my country, but nothing happens. I do not want to make another apple id, I got 3 apple products that is using one apple id. Please help me.

I have been having the same problem, any suggestions would help!

I cannot change my country in iCloud

I have changed my address through Apple.com, but still cannot change it in iCloud on my Macbook Pro. It always shows "your request is temporarily unable to be proessed. Please try again later". I have tried several times but still did not work.

System Preferences/ iCloud
(Signed in)
Select Manage Tab
Then View Account
Enter Password/View Account
Then Change Country Region
Select Done when changed
If that still fails then contact Apple Support
http://www.apple.com/support/icloud/

HT1918 How do you change your country/region settings with a balance?

I've relocated to another country and still have a 1 yuan balance with my itunes account that was synced in China. When I try to change my region settings to Canada, it says that I must spend my balance in order to make the switch. There is nothing that I can purchase that is 1yuan (even when if I top up the balance, there isn't an app that is 51 yuan or 101 yuan). How can I get rid of the balance so that I can change my country settings to Canada?

sakurasakura3 wrote:
...How can I get rid of the balance so that I can change my country settings to Canada?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Can't brows music and movies in iTunes on my computer and iPhone ever since I changed my country/region

When I first made it I selected the USA as my country because I didn't have my credit card information and even without my apple ID I was able to browse songs on my computer before. Now I changed the country to Lebanon (Middle East) and I can't browse songs all of a sudden. In appstore I also found that I only see loocal ratings of applications and there are not much people here who purchase apps and I can't decide from these ratings on buying apps!

When you browse in a particular country's iTunes Store, you will only see the content that is sold in that Store.
The Lebanon Store does not sell Songs; in fact, most country stores do not. For a summary of what is available in each country, see the document iTunes Store: Which types of items can I buy in my country?
You can browse in any country's store to see what is there, for example app ratings.

HT1311 i cannot change the country of my account, because i still had a 0.05$ left in my account. any idea?

i want to change my country in my account detail to add the info my credit card, unfortunately, itune does not allow me because i still have 0.05$ available balance in my gift card, any idea how to do so?

Click here and request assistance.
(83159)

Cannot change the country

I am having the free premium now and would like to change the country. I have changed the payment method with the card of the country which I want to change to, as described in the help section but the country shown on the account has not been changed. Anyone can help me with this? Thanks!

Hey there , welcome to the community!
Sorry the inconvenience this issue has caused. Contact the accounts team through the online contact form or Twitter (@SpotifyCares) so they can get this fixed for you. If you contact them through the contact form and you receive an automated e-mail directing you back to the community, just reply to it and you will be connected with a representative that can assist you.

HT1657 I cannot change my country/region due to unexpired rental.

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