HT1657 I cannot download my rented movie. There's an error. iTunes n my iPd are all updated. why?

Can you please help me witht this.  I cannot download my rented movie. There is an error.

There is an error.
What does the error message say? (Include error message numbers if you're getting any.)

Similar Messages

  • HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    What did you use to download it with? iPad? iPhone? Computer?
    If it's an iPad/iPhone, play it using the videos app.
    If on the computer, look on the left side of iTunes in the library under movies.

  • HT1657 Once I download a rented movie do I need Internet connection to watch

    Once I download a rented movie on iTunes doi need Internet connection to watch it.

    Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
    Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
    For more information on movie rentals, you can visit:
    iTunes Store: Movie rental frequently asked questions (FAQ)
    http://support.apple.com/kb/HT1657
    Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

  • HT1657 Once I download a rented movie, do I need WiFi access in order to watch it?

    Once I download a rented movie, do I need WiFi access in order to watch it?

    Welcome to the Apple Community.
    From my own personal experience, I have found that when I turn off the Wi-Fi on my Wi-Fi only iPad, I am still able to play rented movies on it. I have tried this perhaps four or five times and in each case, this has been the result. I have also noted that other users have had the same experience as I.
    However saying that I have noted a small number of users that have stated they are unable to view rented movies without an Internet connection. This knowledge base article from Apple, also suggests that an Internet connection is required.

  • I am trying to download a rented movie and keep saying error and retry, I am trying to download a rented movie and keep saying error and retry, I am trying to download a rented movie and keep saying error and retry

    I rent a movie a week ago and still is not downloaded, it keeps saying there is an error and retryWhat can I do???

    Hello there, teterita.
    The following Knowledge Base article offers a few recommendations to try when troubleshooting issues with iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Particularly:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    If you still find that you are unable to download your purchase, then you may want to report the issue using the following article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1657 Cannot download a rented movie

    Rented a movie on my iPad; could not download on iPad due to not enough storage.  Purchased 20GB of extra storage., which doesn't show up and I cannot download the movie.  Tried to download on to my computer - doesn't show up in my purchases.  I would have to purchase it again.  So basically, It would end up costing me $50 bucks to watch a 90 minute movie.  Anyone have any suggestions?  Thanks in advance.

    Hi Phin,
    Purchasing more iCloud storage is not going to help you if your device storage is low. They are not related.
    Open iTunes and sign on
    Click on Movies in the sidebar
    Click on Unwatched in the Movies window
    You should see your rental, and will be able to watch it from there
    Cheers,
    GB

  • IPod says it cannot show a rented movie

    I just rented a movie through iTunes and correctly synced it to my nano. It shows up on my nano, but when I try to play it, it says, "This movie cannot be played. Please reconnect to iTunes to watch this movie." From what I've been able to gather, I didn't rent an HD movie, so I'm not sure what the problem is. Please help!

    If you downloaded it directly on your iPad then you can't move it to a computer or another device - from http://support.apple.com/kb/HT1657 :
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    Why it's like that I don't know.

  • HT1657 can i watch a rented movie where there is no wifi? like on a plane?

    Can I watch a rented movie on my IPAD2 where there is no wifi? for example: download a rented movie at home then take it to an airplane and watch it.

    As long as the film has been fully downloaded then you should be able to watch it whilst offline

  • HT1657 I downloaded a rented movie through my iMac and now I want to watch it on my apple tv, why isn't it working?

    Help

    Hello FeedUpUser,
    Thank you for the question.  When you purchase a rental, you can view it on one device at a time:
    Can I play my rental on more than one device?
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    iTunes Store: Movie rental frequently asked questions (FAQ)
    http://support.apple.com/kb/HT1657
    If you are using a first generation Apple TV, you can transfer your movie to the Apple TV using the steps in the section titled "Transfer a rental from your iTunes library to iPod, iPhone, iPad, or Apple TV" in the following articles:
    iTunes 11 for Mac: Rent movies from the iTunes Store
    http://support.apple.com/kb/PH12291
    iTunes 11 for Windows: Rent movies from the iTunes Store
    http://support.apple.com/kb/PH12499
    If you have a second or third generation Apple TV, you can use AirPlay to play the rental through your Apple TV.  You can find the steps in the following article:
    iTunes: Using AirPlay
    http://support.apple.com/kb/HT5922
    If you have not been able to view your rental, I recommend reporting the issue:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • JUst downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

    Just downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

    Check the Videos App.

  • I could not download a rented movie and cannot find a way to receive a refund. Do I have to use the dispute process with my Visa provider?

    When rented movies do not download properly or completely, there seems to be no method to obtain a refund.  It is poor business to require the customer to use the credit card dispute process to make good on a bad purchase.  This was my first and last attempt at downloading a rented movie from iTunes.  I would NOT recommend the process to a friend.  The site is confusing, the process takes forever, the movie did not completely download, and the company only provides a 24 hour period to correct the problem (left up totally to the customer).  Thank God for Netflix!  Always works and is very reliable!

    There are a number of methods to contact iTunes Support when you have a problem with a purchase. You can try the 'report a problem' page to contact them : http://reportaproblem.apple.com
    Or you can use this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 After downloading the rented movie, will I need Internet service to watch it

    If I download a rented movie from iTunes Store. Can I watch it in an area which has no Internet service, such as a camp site

    As long as it has been fully downloaded then you should be able to watch it whilst offline

  • TS1702 i am having difficulty downloading a rented movies on my ipad iOS 2 days and still tells me to try later this is my first time downloading movies on my ipad

    is there anyone that can tell me why i cannot download rented movies from itune store to my ipad and why its taking forever to download, and when its done it tells me cannot download @ this time try again?

    Hi John
    iTunes Support wasn't of any use to me.
    I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb.  This is also affecting AppleTV downloads
    I am using Virgin Media as my ISP, and was wondering whether you do as well.  This might be the common thread.
    -Bernard

  • HT4095 I downloaded a rented movie in hd to my ipad2 but can't find it to pay through my apple tv now. How do I watch the movie?

    I downloaded a rented movie in hd to my ipad2 but can't find it to pay through my apple tv now. How do I watch the movie?

    Rented movies downloaded to an iOS device cannot be transferred to any other computer or iOS device. Are you sure that a rented movie, downloaded to an iPad, can be airstreamed to an Apple TV?

  • Why will it take 26  hours to download a rented movie?

    Why will it take 26+ hours to download a rented movie?

    For watching a movie only the download speed matters, and 4 mbps is OK, not great but good enough to start streaming a movie in about 10 minutes or less (rentals don't have to download all the way to begin watching).
    Something else is clogging the pipe ... is the ATV connected to the router via Ethernet, or over Wi-Fi?  Wi-Fi is normally faster than your ISP service, but there might be router settings that are getting in the way of the Wi-Fi connection.  Ethernet may be faster, at least to see if it works better, or there might be port settings on your router that need to be optimized (sorry, can't help you there).
    I've also heard that changing your router's DNS address may help things (try OpenDNS's addresses "208.67.222.220" or "208.67.222.222", or Google's DNS "8.8.4.4" or "8.8.8.8").

Maybe you are looking for

  • 2 Issues since 7.4 Update (and 7.4.1 Doesn't resolve it)

    Hi, I upgraded to QT 7.4 and 2 problems started appearing, neither of which were solved with the recent QT 7.4.1: 1) Keyboard Inputs Stop Responding: When I open a QT movie (and QT for the first time) I can hit spacebar, use arrow keys, etc... all of

  • Missing lines when exporting to local file

    I've recently created a query in SQ01 which pulls out sales order information and uses a data reading program to display the texts. The query works absolutely fine and shows all the data required in SAP. The problem comes however when I export it to

  • (Solved) compiz 0.9.12.1-2 Will not build

    Hello,        Just went to update to 0.9.12.1-2 and it stopped building with a error. (  mkdir: cannot create directory 'build': File exists   )     Looks like this is a new package update as of today 3-18-2015.  I will look deeper to see if I can fi

  • No Lighting Effects under Render in CS5?

    I just went to look for my lighting effects under their usual location, under the Filters->>Render menu, and they're not there! I've tried re-installing, to no avail. What am I doing wrong?

  • Kodak Easy Share album tags to Elements

    I have been using a Kodak DX6490 with ability to tag photos for albums. The Kodak software will import and organize directly into the albums; can Elements do this? I am using 3.0 but would upgrade for this feature? If not, are there any good work-aro