HT1657 I cannot find or play my rented movie

I have been billed and downloaded the movie.  In the iTunes application on my pc, no movies can be found....its just blank.
I searched my hard drive and found the movie under C;/*/*/*/iTunes Media/Movies.  Its there.....great! 
When I right click and select 'open with' iTunes, it launches and takes me back to the Movies tab with no movies in it.  Whats up with that?  The movie is PG-13 and no parental controls on this machine.  Oh and 'Show items in the iCloud' is enabled if that means anything.....Im trying really hard but seems like a glitch

24 hrs later......I had to restart my pc.  After launching iTunes, the movie I rented mysteriously showed up and is there under the Movies tab.  Weird....Whatever.  I guess after download you need to restart.....I dont know but its there now

Similar Messages

  • HT1657 When I try to play my rented movie I get an error 42110. Whats that mean?

    When I try to play my rented movie I get an error 42110. Whats that mean?

    Is this in iTunes, on an iPod/iPhone/iPad or AppleTV?
    Not sure what the error number is.
    If it's a portable device try restrating it by power cycling, if a computer reboot it and restrat iTunes - this may or may not work but cure an authorisation problem I had in itunes the other day.
    Good luck.

  • HT1657 Cannot find or download a rented movie. It keeps telling me to go to "Downloads" to manage, but there is no such thing in the video app or on iTunes. I think I just ****** away my money. No wonder Apple is so profitable.

    iTunes is a complete train wreck. Done trying to do anything on the store. waste of time AND money.

    Hey there rtetley,
    It sounds like you were unable to watch your rental and you cannot find it to download it and watch it in the iTunes App or the Video app. I recommend reporting the problem to the iTunes Store support team directly with the following article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    What did you use to download it with? iPad? iPhone? Computer?
    If it's an iPad/iPhone, play it using the videos app.
    If on the computer, look on the left side of iTunes in the library under movies.

  • I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

    I played a rented movie in my newly bought ATV, but when i wanted to watch a TV Series i got the "Authorization is Required" !! although i have successfully played a rented movie at first !! and when checking into iTunes i couldnt find the ATV??

    The ATV2 or ATV3 (small black boxes) don't show up as devices in iTunes. If iTunes and the ATV's have Home sharing turned on for the same account - and are on the same network, the ATV should show up as an AirPlay target device in iTunes.
    The rented movie - was this rented on the ATV or in iTunes?
    The TV series - where are you trying to play this from? Is it in iTunes or via the 'TV Shows' menu in ATV... i.e streaming from iCloud?

  • HT1657 can I play a rented movie on an Apple TV 2nd gen while downloading?

    Can I play a rented movie from itunes on an Apple TV 2 while the movie is still downloading? I can watch it on the Mac that it is downloading on but the air play symbol does not appear to be apple to select the ATV. Does the movie have to completely download first?

    'Make sure your iTunes is up to date 10.5 at the top where the tabs are turn on "Home Sharing" by enabling it on your MACBookPro under the advanced tab using your Apple ID and PW  then turn on your AppleTV and on the far right side click on "Computers" repeat turning on "Home Sharing" on there then start your movie and click on the AirPlay Icon then select send to AppleTV! There are a few other more ways to do the same thing but thats the easiest let me Know if you need more info .

  • HT1657 I try to play my rented movie but I get a message saying the movie requires Quick Time which is not supported?

    I try to play my rented movie but I get a message sayin the movie requires Quick Time (which I have) which is not supported by this version of itunes.  What Am I doing wrong?

    Thank you, I think we are close  but this hasn't worked since the instructions per the document call for a selection of File>get into, which does not come up as a "bold" choice and is therefore not accessible, at least on my computer.  It sounds like we are on the right track but I am not able to follow the instructions since the choices, as outlined in the article, are not chosable on my menu.  Not sure what the problem is?

  • HT1657 I'm getting a 42110 error when I try to play my rented movie.  I've downloaded the movies twice but it's saying they aren't downloaded !

    I'm getting a 42110 error when I try to play my rented movie from the istore.  I've downloaded the movies twice but it's saying they aren't downloaded !

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I get an error when you play a rented movie, also happens to me with the purchased music.

    I get an error when you play a rented movie, also happens to me with the purchased music.

    Welcome to the Apple Community Jebson.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
        1.    Restart the Apple TV (Settings > General > Restart).
        2.    Restart the Apple TV by removing ALL the cables for 30 seconds.
        3.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
        4.    Reset the Apple TV (Settings > General > Reset > Reset all settings)
        5.    Restore the Apple TV (Settings > General > Reset > Restore)

  • I can not download and play HD rented movies through my TV2

    My Problem:
    I can not download and play HD rented movies through my TV2
    and get the following message   "an error occurred loading this content. Try again later"
    Do others have the same problem of not being able to play rented HD?
    All my other activities are normal. I can play Standard Def rentals, Movie Previews, HD MLB, and all else as necessary except HD rentals
    I have a 13.5 Mbps connection.
    I have gone through ALL of the expected procedures. Changed the cable, did a reset, did a restore.
    This has happened with two TV2's as I replaced the first one due to the "unable to update issues"
    The current TV2 now has the current up to date software since that issue has been resolved for all.
    Any answers???
    Location Melbourne Australia.

    This is a new TV2. Actually my second. First bought less than 2 weeks ago. it was returned to the store and replaced because of the issue of not being able to update the TV2 software from 4.1.1 to 4.2.2.
    Both machines had that same problem, and both could not play the rented HD movies.
    The second TV2 has sicne been able to update to 4.2.2 when everyone else who had that problem went away this last weekend. So I have gone from 4.1.1 on two machines and no HD rentals to the current one updated to 4.2.2 and still no HD rentals.
    The Standard def comes in fine and no real delay. And IF the movie previews are HD (when it is turned on in settings) then I have had NO problems viewing them.
    I also have NO problem viewing HD MLB games on the TV2

  • I am unable to play a rented movie's on my ATV 2. I get: An error occurred loading this content. Try again later.

    I am unable to play a rented movie on my ATV 2. I get: An error occurred loading this content. Try again later. My ISP has the TCP 80 port blocked but the TCP 443 port open. My first gen. Apple TV  is OK.

    Welcome to the Apple Community.
    I doubt port 80 is blocked, that port is used for http, which you might recognise as the basis for the world wide web.
    The message you get can be as a result of an extremely slow Internet connection, you can test your connection speed using speednet.com, however more commonly it's a simple error that can be corrected by unplugging and restarting the Apple TV and/or restarting the router.

  • Itunes won't play a rented movie

    Hello,
    I have a Dell Mini laptop with 8GB disk space and a 16GB SD Flash Drive upon which I have installed and run Itunes Ver 8.0.2.20 with QuickTime Ver 7.5.5.
    The Problem: I am unable to play a fully downloaded, rented, movie.
    I am able to play movies I purchase and download and TV Shows that I purchase and download, but when I attempt to play a RENTED movie, Itunes will start, I am presented with the RENTED MOVIES SCREEN, i see the time remaining on my RENTED MOVIE, but when I double click on it to play or single click then click the play arrow, Itunes will play the first 1/2 second then lock up. I am forced to shutdown through Task Manager. At that point, upon restarting Itunes, none of the movies/shows will play (regardless of rental VS. purchase). I have to unistall and reinstall Itunes, wait a minimum of 24hrs for the rented movie to expire, then uninstall/reinstall again.
    I've done this 3 times.
    Admittedly, the Mini is an underpowered machine, however, it DOES play PURCHASED video just fine. Any tips or advice would be GREATLY appreciated!
    Thanks in advance!

    I have the exact same problem. Rented two movies, they downloaded in 25 minutes each. Went to play them over the weekend and my computer locked up, while the 24 hour clock was ticking. Had to go to task menu to end the program. Starting over yielded the same problem. The time ran out and movie was deleted but the charge was taken from my account. For the second movie I tried running it while I was logged onto iTunes. The same thing happened, only this time I had to eject from the program without being able to log off iTunes. VERY frustrating. Searched the iTunes help FAQs, blogs and forums and haven't found anything but your two postings. Does anyone have any idea how to solve this? And get our movies, or money, back? p.s. The purchased movies play just fine. NOT the rented ones.

  • Its saying error '5103" when i try to play a rented movie

    not playing movie...instead saying error "5103" when I try to play a rented movie, what do I do?

    Refer to this article for 5103 error:
    Error 3001, -42110, 5103 when downloading movie rentals
    http://support.apple.com/kb/TS3297

  • When I try to play a rented movie on Apple TV, it starts downloading again

    WWhen I try to play a rented movie on Apple TV, it starts downloading again.

    There is no accessible storage on Apple TV, so it will need to load each time. If you wish to store then rent on computer and use home sharing to view on Apple TV.

  • Why can I not play the rented movie...???

    Why can I not play the rented movie...???

    Welcome to the wonderful world of copy protection.
    iPads have a form of digital copy protection that will prevent protected media, such as DRM-infused iTunes movies, from playing back on devices that aren't compliant with the new priority protection measures.
    The Intel-developed technology is called High-bandwidth Digital Content Protection (HDCP) and aims to prevent copying of digital audio and video content as it travels across a variety of display connectors, even if not in violation of fair use laws.
    The advantage of purchasing your movie as a DVD is that you can watch it on ANY device.
    For a better picture, and fewer hassles convert to analog. There are HDMI to Component video adapters available that will solve your problem.

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