HT1657 I did not order a movie I have been charged for
I did not order a movie I have been charged for
Does anyone else have access to your account who may have bought it ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I have been charged for "the Forgotten by David Baaldacci. This book I did not order and don't know where it came from?
also how do I get amazon to down load books on my NEW I pad 2? It still wants to go to my old I pad. I would like to use my new pad.For Amazon stuff you should consult the Amazon help and forums. It has nothing to do with Apple or iBooks.
For your wrong book problem, try using the "report a problem" link on your receipt or in the Purchases section of your iTunes account. -
Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?
While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion
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TS1424 i have been charged for something that i did not purchase
i have been charged for something that i did not purchase
Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have been charged for apps i did not download
I have been charged for apps Idid not download.
This happend to me too. 10:30 am on March 4 an app was purchased, using my store credit and charging the remaining amount to my bank. I don't even have a smart phone that has apps. I have sent a request to Customer Service. Itunes has a security problem.
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HT3702 I have been charged for a transaction I did not make
I have been charged for a transaction I never made not a big purchase but not me
If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards. -
I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer. -
I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?
First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
i have been charged for a film i have purchased from itunes but i cannot find it in the library how can i retrieve it?
Did you buy it o the iPad or directly in iTunes on a computer?
Is it missing from computer iTunes or elsewhere?
AC -
I have been charged for a purchase that I have not made
Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
ThanksYou can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer -
Error i was charged for movie i did not order name movie was harry potter andthedeathlyhallowpart2
i was charged for movie i did not order or give any permission to place the order the was harrypotter and the deathlyhallowpart2 my credit card was charged for buying the movie on my computer im sure it was a error and want refund for the movie.
Hi lila-godel,
I have sent you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger. -
I have been invoiced for a movie that I haven't downloaded can you confirm when this was rented?
These are user-to-user forums, you are not talking to Apple here.
Have you checked the purchase history on your acocunt via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option on your computer's iTunes ? If you didn't rent it, and nobody else has access to your account, then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT204088 I have been charged for apps from China I did not purchase
I have been charged by Itunes for apps from China I did not purchase I hit report a problem but it sent me in circles, what do I do?
Hi..
You can report fraudulent charges to Apple here > Apple - Support - iTunes Store - Contact Us
And if you have not already done so, change your Apple ID password > How to change your Apple ID password -
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