HT1657 I do not want to be charged for a movie I can't watch...
I have rented movies from iTunes before and not had a problem. Today I tried to rent a movie and while watching it freezes many times and then stops downloading. I have tried many different things to resume the download and the movie but this has been going on for over three hours now. Worse is that the movie has actually started downloading from scratch again so I can't even pick it up from where I left off. I will not be able to watch the movie as I need to go to bed for work tomorrow morning and since I work a full day I will not have a chance to watch the movie durring the day if by some chance it does download. I do not want to be charged for a movie that I can't watch. How do I make sure that I am not billed for this crappy service?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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M.A. Gardiner-Conner
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707-725-7863I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?
kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
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TS1424 I purchased an cd and it downloaded 2 times? I dont want to be charged for it twice.
I purchased a cd through I Tunes and it downloaded twice...I do not want to be charged twice for the same cd!!!!How do I get ITunes to help with this?
http://www.apple.com/support/itunes/contact/
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Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
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I want to add Narration to my movies. I've watched the Elements Guided Help for Narration, and closely followed their procedure. But when I click the RECORD tab, I get an error message. "Your current audio hardware selection dos not have any input channels." My question, therefore: Do I need to buy an external microphone? I have an HP Pavilion Laptop, running WIndows 8.1. I thought I had a built-in microphone. But ,maybe not. Please help. Also, WHAT KIND of microphone - exactly - should I buy? Thanks for your help.
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