HT1657 I downloaded my first movie from ITunes. I choose wrong language. Help? Or am I screwd out of $5?

I down loaded the wrong version of a movie rental. Wanted English I got French. Anything I can do? Or am I screwed.

Apple states that all sales are final.
You can contact iTunes support and see if they will make an exception here:
http://www.apple.com/support/itunes/contact/

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HT1349 I have a laptop computer with Windows 7, powered intel core i7. I am trying to download a purchased movie from ITunes. I am on wifi g. Why is it taking 17 hours to download a simple movie? This is nuts!

Question: Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download? I have an HP Laptop with Windows 7 using a core processer i7. This is the second day to try to get the movie downloaded and I still cannot watch this movie. Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.

First thing to do is get the CC off your system. Then try the direct download option linked below...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I have a macbook pro 15" Retina Display with 2.6 ghz and 8gb of ram yet when i try to download a HD movie from itunes it says my computer doesn't support HD?

i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?

That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide."

I just downloaded my first ringtone from itunes, but i cannot find it on my pc. how do i locate it?

I just downloaded my first ringtone from itunes, but i cannot find it on my pc. how do i locate it?

Did you check your Library in iTunes?
Under the view menu is View options, make sure "Kind" and "Purchase Date" are enabled, then sort the items in your Library by clicking where it says "Kind" and "Purchase Date"
The ringtone should come right up to the top as it was the last item purchased.
It's also could be in your "purchased" folder on the left pane under iTunes Store
I hope this helps

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

How to download songs and movies from iTunes? e top bar...

How to download songs and movies from iTunes? The music and movie tab is not on the top bar at the iTunes store...

To use the iTunes Store in a country you need a credit card issued in that country, billed to an address in that country, and also be physically present in that country when using the store. Basically all you have access to would be anything offered in South Africa unless you move to a different country.
It's the media owners who get to tell Apple where and where they cannot sell their media. I'm sure Apple would be happy to take your money but if the media companies are not happy then they can say no to sales in SA.
Even if there were a way to bypass this we certainly couldn't tell you on this forum because it would violate the Terms of use of this web site and get the whole topic removed.

JUst downloaded a rented movie from iTunes but cannot find it to run it! How do I find a start the movie?

Just downloaded a rented movie from iTunes but cannot find it to run it! How do I find a start the movie?

Check the Videos App.

HT1657 after i rented a movie from itunes, i saw it download (i think) but now can't find it to play! where do i look to find downloaded itunes movies? help!

after i rented a movie from itunes, i saw it download (i think) but now can't find it to play! where do i look to find downloaded itunes movies? help!

If you select the Movies part of your iTunes library, is there a Rentals tab on it ?

HT2729 How can I download an HD movie from iTunes to a MacBook Air as it has less than 2GHz Processor.

Apple won't let me download an HD movie from the iTunes store to my Macbook Air 13 inch as it has a 1.8 Ghz processor and not the 2.0 Ghz processor it says HD movies need to play. Yet this computer has enough power to play them. How do I fix this?

Hello maxr0,
Thank you for using Apple Support Communities!
I found this article that outlines where to go to download your purchases again in iTunes.
The article named says it is for iTunes 10, but the steps will work for iTunes 11 as well.
In iTunes, click iTunes Store (below Store).
Click the Purchased link in the top-right of the Store home page (below Quick Links).
In the page that appears, select a category.
iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.
If you select Music, you can view your purchases by song, artist, or album. If you’re using Album view, click an album to see which songs on it are available for downloading.
To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click the Download button to the right of the item.
From: iTunes 10 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH1706
Once you get to the page for your Movies or TV Shows, there should be a checkbox that says Download HD When Available. Uncheck that, and then download your purchase and that should get you the SD version of your video.
Take care,
Sterling

I am having trouble downloading a purchased movie from ITunes Help

I am having trouble downloading a purchased movie from I tunes It keeps telling me there is an error and to tap and try again but all fails Help

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT1657 Can I watch rented movies from iTunes on a plane !

Can I watch rented movies from iTunes on an airplane ?

As long as the films have been fully downloaded then you should be able to watch them without an internet connection.

HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1420 I downloaded my first video from iTunes store. when I went to play it, iTunes asked me to authorize the computer. It is already authorized! Now it shows 2 computers authorized when I am only using one computer for my iTunes music and videos. ???

I downloaded my first purchased movie from the iTunes store. When I tried to play it., I was asked to authorize the computer. I had already authorized the computer to play music, so I thought this was the only authorization I needed. i went ahead and authorized my computer, Now it shows that I have 2 authorized computers! I don't understand. Shouldn't one authorization be enough?

Hmm,
This is not a big problem as you can have up to five authorised devices.
However, if this is a problem you can go to Store, View my Account,
Deauthorize All
Then you will have to authorize your computer again.
Hopefully the number will stay as 1.

I need to know how to delete downloaded videos and movies from iTunes when the instructions on the support page does not work. I have swiped the selections from left to right on the phone and nothing happens.

Hello.
I need help deleting videos, tv shows, and movies downloaded from itunes. I have followed the instructions to delete from the macbook, I selected the videos I wanted to delete and right clicked to delete. Nothing happens. When I double click on the video it still starts playing. I also followed the instructions to delete the videos from the iphone by swiping from left to right with nothing happening. I opened the videos on the ipad and there is no edit selection like in the instructions on the support page. Can you please tell me how to permanently remove this content so it doesn't try to copy from each device when I want to back up the Iphone and Ipad to my macbook. Thank you.

Hi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy

Why does it take hours to download a rented movie from iTunes.

When I rent a movie or TV show from iTunes with my AppleTV (2), the download starts and I get a message saying the download will take an an hour and 45 minutes to download. Then when the download it complete and I start to play it, I get a message saying downloading - and the rental never starts.
My AppleTV (2) it running the latest version, and it's plugged directly into my router via ethernet. I have reset the Apple TV, router and modem.
Netflix and YouTube streaming through AppleTV are immediate and seem to work fine.

What is your actual internet speed? use www.speedtest.net and post the results.
A sustained 6 Mbit/s or faster Internet connection is recommended for viewing High Definition movies and TV shows, and a sustained 2.5 Mbit/s or faster Internet connection is recommended for Standard Definition content. Internet connection speeds may vary depending on your ISP and other factors.
Using Netflix or Youtuve is not a good test as Youtube is must lower quality than HD rentals, and Netflix uses a variable quality download system that reduces quality based on your internet speed.

HT1657 I downloaded my first movie from ITunes. I choose wrong language. Help? Or am I screwd out of $5?

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