HT1657 I have not watched movie but only have 1 day to view?

Downloaded a rental movie from ITunes have not watched it but it says I have only 1 day to view? Thought it was 30 day rental once views could be watched within 48 hrs? How do I solve this problem? Have not been billed yet?

Did you click play on it ? Even if you only watched it for a second then the countdown before it expires will start, which is 24 hours if you are in the UK, 48 hours elsewhere.

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I have apple TV this is second time My money goes down to drain first time not even load a movie To night I was watching movie but stop never come back .what could be the reason?

I had the exact same thing happen ... for the second time. I'm done renting movies on Apple TV that I cannot watch, and don't get my money back. I have a strong Internet connection, and about 10 minutes into a movie and it stops and says that the movie will be ready to view in 55 hours. Rediculous ... and frustrating. I don't know how to fix this, and I disagee with the other person responding to you who said it was your network. I have a strong network, running through an Airport Extreme -- and this problem persists. I'm done.

My iTouch will not show movies, but they are showing on my iTunes. When I try and play them through my iTunes it freezes on me and does not work.

My iTouch will not show movies, but they are showing on my iTunes. When I try and play them through my iTunes it freezes on me and does not work. This problem only occurs whenever I am using my netbook. It doesn't happen when I use a different computer. I tried uninstalling and reinstalling itunes and am not sure what else to do from here.

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Moving your iTunes library to a new computer

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What I don't understand is that your iTunes looks different from mine--just a little bit. You have 3 circles, red, yellow, and green, in the upper right end of the top bar. INstead I have a square that is half gray. When I click it, I get a menu very similar to the menu under "File."
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Here's another screen shot after I added an album to music. Now all the choices under "Devices" are grayed.

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Welcome to the Adobe Forums.
To better assist you with this issue we need to know:
What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)
What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari)

Why does my sound not work to watch movies but can here itunes and utube

Can some one please advsie what i need to do, as i have no sound when watching a movie but can play my itunes and listen to utube shows.
I beleive i have checked everthing with the apple manula and tv manual. TV is only a yr old. do i need an optical sound cord. It just dosnt make senese i can hear everything else besides the movies
Thanks

Weird.
If you haven't done so, ensure AppleTV has latest software update (4.4.3) and also restart it by unplugging the power cord.
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AC

Can not watch movie downloaded to Ipod touch from Itunes

Hi,
I am very frustrated; have talked to Apple 3 times now. I have purchased movies from Itunes and synced them to my Ipod. When I look at the movie photo in the display it reads "Invalid" and when I tap the movie picture the message says Movie can not be viewed. I loaded a SD movie. I have the updated Itunes 9 and I recently installed Itunes again. Can anyone help me??? I purchased the unit in July of 09 (16G). I have "Erased all content and settings" hoping that would help. I am able to purchase and sync Apps and music from Itunes to the unit but can not do movies. I am not able to play the purchased movie on my computer either...just a blank, black screen. Can anyone help? thanks,

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My Firefox 20 seems to not shut down but only restart. Also, rather than my home page, the last pages visited appear.

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Does it seem like that Firefox is crashing? Try checking if there are any crash reports by going to about:crashes in your browser. Alternatively you can try safe mode as outlined below:
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''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

HT1657 I downloaded a rental movie but can't find it on the upgraded itunes. Old page showed "rentals", is there a tab that reads rentals or something different?

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I have the same issue. Just rented a movie, and I can't find it anywhere. Where is it stored, and how do I watch it on iTunes 11.0.4 ?
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Import .mov, but only audio loads.

I am attempting to load a .mov into a timeline, but only audio loads. It plays fine in a quicktime player, but will only load the audio.

MOV is a wrapper... what is inside your wrapper?
Codec & Format information, with 2 links inside to read -read both links in reply #1 http://forums.adobe.com/thread/1270588
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HT1657 I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

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I deleted the movie from my itunes library and went to my purchased items, but how do I download from my purchased items. It shows I purchased the movie but thats it.
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HT1657 Help trying to watch movie rental and all I'm getting is a black screen!

Trying to watch movie rental, all I'm getting a blank screen

Everything is working properly now...no need to respond!!!!

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I Can Watch .mov but others can't?

Someone edited some clips together for me with the format:
DV/DVCPRO - NTSC, 720 x 480, Millions
DV, Stereo, 32.000 kHz
I later trimmed the slate/titles from the beginning and the end using iMovie (I'm mentioning this because myabe I caused the problem?).
I uploaded the altered mov file to my Web site and I've been told by some people that it won't work when they try to view it. Problem is, no one who told me it didn't work has told me exactly what happened, or rather what didn't happen (e.g. Error message? Quicktime symbol and nothing else? Quicktime symbol with a white question mark?) when they go to:
http://www.reginaldjames.com/SecureJames.mov
Here's the info on the file, any suggestions?
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Quicktime 7.0 Info for SecureJames.mov:
DV/DVCPRO - NTSC, 720 x 480, Millions
DV, Stereo, 32.000 kHz

I forwarded your letter to the guy who edited the clips. Maybe he'll redo the coding/format. So did I corrupt it by trimmimg the ends in iMovie instead of Final Cut Pro? Or, does this have nothing to do with FCP, but with QT?
The file was not "corrupted" per sé. Basically, at some point the file was saved as a "reference" which is simply as set of instructions in one file which tells QT how a second movie file should play/be displayed. aIn order for this to work, however, both files must be present/accessable. Since only the "instructions" file was uploaded to the server, the QT Player/QT plug-in cannot find the main file for playing even though it knows how that file is supposed to be played. The most likely point at which this occurred would be when you "trimmed" the main file since the reference or project file must have been present for you to make the edits. During the "Export," "Save," or "save As..." process, you should have seen a window like this:
You will note there are two options in the lower half of the window. The first creats a file which will play independently. The second creates a very small file (i.e., the set of instructions) which tells how the main self-contained file is to be played. This is a very useful option when passing a file from one application to another for processing purposes since it saves both time and HDD space during the "handoff."
Does this still coincide with your observations?
Yes, it does. Basically there are two solutions at this point. The first (and more preferred in my opinion) would simply be to re-open the "trimmed" file/project, re-save the target file as a "self-contained" file, and replace the "reference" file on the server with the new file. The other option is to upload the "reference" file making sure the "relative path" is the same as it was on your editing HDD. Unfortunately, it is likely that this may be difficult to accomplish and the path will end up being "broken" at some point.
... Also, how do I avoid making a reference file and keeping securejames.mov a self-contained file. Is that possible in iMovie? I'm just asking so I know for future endeavors. I'm going to start again I think and mpeg-it.
If iMovie is an older version, believe the original defalt setting was for "reference" movies which were being passed off to iDVD. As indicated above, simply change the preference from "reference" to "self-contained" during the file creation work flow. Once changed, I believe the option will remained unchanged until you again manually re-set it.
Hope that covers all of your questions.

Purchased HD Movie, but only able to Download SD version

Hi,
I have purchased the HD version of "The Town" how ever, Itunes will only download the SD version and does not allow me to download the HD version at all. If I go to the store and look under "Purchased" it is clearly labelled as HD, but when I click the download button the following message appears, and it starts to download the SD version automatically:
"You have already purchased this item."
"You have already purchased this item but it has not been downloaded. To download it, select Check for Available Downloads from the store menu "
I have checked the box "Download HD when available", still nothing.
Has experienced this issue ? untill now, downloading HD versions of movies has been no problem

I came up with a solution on my end, hopefully this will shed some light on the issue.
It seems that in order to activate iTunes in the cloud for your purchase all of the purchases need to be downloaded first.
In my case I had made the original purchase on my iPad but I did not finish downloading it on my iPad based on this, I could not download the purchase to iTunes on my MacBook Pro - Until the download on the iPad where I made the original purchase had been completed.
After finishing the download on my iPad I noticed that the HD version of the movie had now been activated in the cloud.
I feel that this is only the case if the original purchase is made on and iOS device the download must be completed before it is available for download on OSX or iTunes
Hope this helps

HT1657 I have not watched movie but only have 1 day to view?

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