HT1657 I live in Canada so when I rent a movie from iTunes do I have 24 hrs or 48 hrs to finish.

I live in Canada so if I rent a movie from iTunes and start watching it do I have 24 hrs or 48 hrs to finish watching it?

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As a new user of apple TV, I need some advice. When I rent a movie from Itunes for viewing later, it seems to download for a second time, with a message saying ready to view in 30 mins, it proceeds to load up all over again. What am I doing wrong

As a new user of Apple TV, I need some assistance.When I rent a movie on iTunes and download for viewing later, say a day or two later, It seems to load itself all over again with a msg saying ready to view in 25 mins ! So having waited the 25 mins movie starts and runs for maybe 1 hour and the pauses for maybe 5 mins while it seems to load again . any help appreciated

Welcome to the Apple Community.
If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.

HT1657 When you rent a movie from iTunes does it need to be on coverflow and not grid?

I can't watch any TV shows/Movies/Music Videos unless there on my Ipod . The picture shows up fragmented and when the video does show up the sound is distored.

If you rented it on your iPad then it should have downloaded into its Videos app, and you should be able to watch it without being online - though some people have posted that they need to be online when first starting to watch a rental, so you may want to watch a few seconds whilst you have internet connection (you have 24 hours if you are in the US, 48 hours elsewhere, after starting to watch a rental before it expires).

HT1296 When I rent a movie from iTunes store, it will not transfer to my iPad. Why?

I have owned my iPad for a year. I have rented a number of movies in that time. Recently, my last four movies appear to transfer to the iPad, but when I attempt to play them, they will not play. Any ideas?

You should be able to move it to your iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/528d98a827973a85bbf 91b534f9a6933.jpg

Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?

That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store. i had a wifi connection, but had to buy internet access to watch the movie. is this normal?

i rented a movie from itunes. i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store". i had a wifi connection but had to purchase internet to watch the movie on the plane. never had this problem with my ipad and never have it when i download tv shows. what's the deal with movies?

It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.

8008 Error when trying to download movies from iTunes

I've searched Google and the discussion boards but no one seems to have a fix for the 8008 error when trying to download movies in iTunes. I have the latest version of iTunes, my Mac Mini is up to date with all of it's patches, I've tried deleting the movie in the download folder and redownload the movie but I still get nothing. Does anyone have any suggestions for a fix?
Thanks,

Morning pettis360,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Hope this helps,
Mario

I just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download. I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location. I have tested downloading 10Gbyte files from two other locations and both work fine. I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds. What is wrong with your servers or your internet connection????
This is VERY FUSTRATING!!!
I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled. I have tried differnet DNS servers also. I can upload and download files to my office 50G in less than 1 hour. I have also download movies from 2 other movie sites without any problems.

TS3623 Why is it when I rent a movie from Apple it takes all night to load & then when I try to play it has to load again? Netflix just takes a few seconds to load & play In the same [Apple ] device !

Why is it when I rent a movie from Apple it takes all night to load & when I try to play it starts to load again for a while before it plays ? Netflix loads & plays in seconds [ usually] in the same device!

Welcome to the Apple community.
One of the main reasons this occurs is because Netflix uses a feature called adaptive quality and iTunes uses a fixed quality. Netflix is able to reduce its quality to such an extent when it detects that you have a poor Internet connection that the data rate of the movie is as low as 0.5 Mb per second, on the other hand if you have chosen to view an HD movie from iTunes U have chosen a movie with a data rate as high as 5 Mb per second.

HT204370 When I download a movie from iTunes, where does it go on my iPad? I can't find it

When I download a movie from iTunes, where does it go? I can't find it.

Yes. Once the movie file is downloaded, you won't need Wi-Fi to view it
If by chance it's a rental > iTunes Store: Movie rental frequently asked questions (FAQ)

When I download a movie from iTunes the cover art disappears. I try get info and add the art, it doesn't show up. So it's just gray. It opens and plays fine. Apple can't figure it out. It's an nas drive. When I use a firewire drive I get the art

When I download movies from iTunes to my NAS drive, I don't get the cover art. It shows up while its downloading, but when it's finish it disappears. If it has an iTunes extra the cover art is there. I tried get info and add the cover art, it never shows. Regardless of how I add it. Funny thing is, if I download the same movie to my external firewire drive, no problem its there. I've called Apple with no success. I've even tried copying the movie with the art from the firewire drive to replace the file on then NAS drive I still loose the movie cover art. I also tried several times to re download it, no luck. Any ideas? I'm out of ideas.

Do you have any videos/movies in the video app?
In iTunes if you right click on the video and select Get Info and go to the Option tap what Media Type is shown?

HT1391 why can't i purchase a movie from itunes. Ido have my apple id and password but when i try buying it keeps saying my password is invalid or contact itunes support?

Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?

contact itunes support

HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1551 when trying to rent a movie from itunes the message says "itunes store unable to process purchases try again later". Is this usual or am I doing something wrong

when trying to rent a movie on my new apple tv, a message comes up: "itunes unable to process purchases at this time. Try again later" Is this usual or is something going wrong?

Welcome to the Apple Community.
If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.

HT1657 I live in Canada so when I rent a movie from iTunes do I have 24 hrs or 48 hrs to finish.

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