HT1657 I rented a movie a few hours ago and never finished it.  I can't view it on my Apple TV nor on my Computer.  When I go to rent it again it says you have already rented this movie, but I can't find it anywhere.  How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it.  I can't view it on my Apple TV nor on my Computer.  When I go to rent it again it says you have already rented this movie, but I can't find it anywhere.  How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

Similar Messages

  • HT1657 I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it.

    I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.

    I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
    SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
    Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

  • HT4059 I bought the my life as a book on the I book store and it is not in my library and when I try to buy it again it says you have already bought this item to download it go to purchased and tap download and there is no place to tap download so how do

    I bought the my life as a book on the I book store and it is not in my library and when I went to go buy it again it said you have already bought it and to down load it go to purchased and tap download and there is no where to tap download so Ihow do I get it in my library and how do I download it

    Try going into store then entring apple ID along the bottom...there's a tap for hidden downloads, slide finger across to unhidden then it should come bak into your library.  Hope it works it did for me .

  • I have just rented a film and clicked the menu button instead of pause. When I go back to the film to rent again it says I have already rented this go to settings and check for downloads. But there is no download option in settings?

    I have just rented a film and clicked the menu button instead of pause. When I go back to the film to rent again it says I have already rented this go to settings and check for downloads. But there is no download option in settings?

    It does... Apple TV has a problem with the assignment to the itunes account after updating. Restore to factory settings or unlog and news login to the itunes store helps to see the rented/downloaded film(s).

  • What do I do when I'm half way through a movie on Apple TV.  The movie then quits.  We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

    What do I do when I'm half way through a movie on Apple TV.  The movie then quits.  We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

    Try signing in and out of itunes on apple tv, do you have lastet OS?

  • Hello, I have updated to the newest Pages and yet when I open a document to use it says, "You need a newer version of Pages to open this document." When I got to install it again it says I have already done that. Anybody have any tricks? Thanks!

    Hello, I have updated to the newest version of Pages and yet when I open a document to use it says, "You need a newer version of Pages to open this document." When I got to install it again it says I have already done that. Anybody have any tricks? Thanks!

    You have 2 versions of Pages on your Mac.
    Pages 5 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
    Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Anything that is saved to iCloud is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Apple has not only managed to confuse all its users, but also itself.
    Note: Apple has removed over 95 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
    Peter

  • I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at  no additional charge", and then it prompt for password and I input it after which nothing happens.

    I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at  no additional charge", and then it prompt for password and I input it after which nothing happens.
    I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
    I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
    Please help !!! 

    Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...

  • In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

    In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

    Apologies if I seem rude but isn't it obvious?
    you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
    To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
    I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius!

  • TS1702 I've purchased a book in iBook but every time I go to download it, I get a message saying you have already purchased this book go to purchases to download, please help me as I am getting beyond frustrated!!!!!

    I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!

    Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
    What does it say about the version of Firefox you have in '''Help > About Firefox'''?
    If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
    https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • HT4009 I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

    I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

    Hi Dave_warr,
    I would suggest restarting the iPad and see if the download resumes.
    iTunes: How to resume interrupted iTunes Store downloads
    Resuming downloads from an iOS device
    From the Home screen, tap the iTunes icon.
    For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password.
    Click the "OK" button.
    Click the Resume or Resume All button to start the download.
    If you don't see the application to download it, then follow these troubleshooting steps:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    If the app does not appear in your list of purchases, then contact the iTunes Store for help:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    I hope this information helps ....
    Have a great day!
    - Judy

  • HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

    iTunes quit unexpectedly during the download of a movie.  When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
    I follow the instructions, but the download still doesn't resume - err = 11111
    Any advice?

    Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
    It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
    Agh!

  • I re booted and lost all music and it wont show on the "purchased" in Quick links - but if I try to buy the same album again they ask "you have already bought this do you really want to but it again" well if I have bought it where is it them!!! grrrrrrr!

    Help!

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • You have already rented this item

    Strange issue.  I rented a movie but before I watched it, my apple tv crashed and restarted.  Now, the rented movie does not appear and when I go back to the movie, it says "you have already rented this item but it has not been downloaded.  To download it, go to the Settings menu, select Downloads, and Check for Downloads."
    Of course, when I go to the Settings menu, there is no Downloads menu.  The closest I can find is in Settings/iTunes Store/Check For Rentals.  When I do that, it just says "no additional rentals found".  So, I am not sure that I was ever billed for the rental (as this only happened last night) but it appears I have no way to actually rent and watch the movie.
    Thanks for any suggestions!

    This worked for my Apple TV.
    I didn't need to call Apple to reset the downalod queue for me as I reset the Apple TV by myself thru "Rest All Settings".
    1. Settings
    2. General
    3. Reset
    4. Reset All Settings
    ---- After Apple TV system reset and re-setup
    5. Movies
    ---- You should see "Rented" at the top menu bar
    6. Select your rented movie
    Hope this helps.

  • Apps - Download All Free Updates - You have already purchased this item

    I have an iPad and iPhone, and over the past few months I've noticed that iTunes keeps getting confused when trying to download app updates.
    So right now if I run iTunes, it shows that there are 16 updates in Apps.  I click on Apps and then click the "16 Updates Available" link at the bottom right.  This opens the "My App Updates" view.  I then click "Download All Free Updates" and get a prompt that says:
    You have already purchased this item
    You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.
    This is confusing because:
    I have no idea which of the 16 app updates it is talking about
    I'm not told why it has not been downloaded
    Check for available downloads doesn't do anything.
    I can get around this problem by manually downloading each update individually, syncing and trying an update again.  But after a few weeks I get more updates and the problem starts all over again.
    Any ideas why this is happening?
    Cheers
    Boz

    You read a very old article that applied only to apps.
    Redownloading is quite simple
    Downloading past purchases from the iTunes ... - Support - Apple

  • Hi, I have an iPad Air. I had downloaded pages app which got deleted by mistake. Now when I go back to the App Store it says you have already purchased pages app so now it will be downloaded for free. But it does not download and install the app!!!

    Hi, I have an iPad Air. Had downloaded pages app that got deleted by mistake. Now am unable to down load it again. App Store says "you have already purchased this app so it will be downloaded now at no additional charges" but it does not download!!! Pls suggest and help!

    Hi Bipashan,
    Try downloading this from the past purchases list on your iPad, found here:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

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