HT1657 I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

Hi California Jess,
Thanks for using Apple Support Communities. If you were not able to watch your rental movie, you can report that to the iTunes Store by following this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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HT1420 I am trying to authorize my new computer so I can download my previous purchases from the cloud. It says to open iTunes and select Authorize My Computer, but when I open iTunes there is no STORE menu. Can anyone help?

I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933)

HT2751 What if part of the song is playing, but then nothing? The progress bar is moving still, but no sound, then what do I do?

What if part of the song is playing, but then nothing? The progress bar is moving still, but no sound, then what do I do?

I purchased several songs recently from ITunes. Most of the songs work properly, but its a few of them that won't play the entire song. So again, what can i do?

HT1339 what if you click restore and the progress bar is interrupted and says that your ipod is busy? Then what?

what if you click restore and the progress bar is interrupted and says that your ipod is busy? Then what?

Reset the iPod - Press Menu and Select simultaneously for about 10 secs or till the Apple Logo comes ON.
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I've been having the same problem for days and just solved it. Tried going to Apple ID and had all the same problems you did in the second paragraph. I signed out with my current username on the ipad under settings--->store and signed back in with my oldest apple id and password. Now the apps don't ask for a password to upgrade. I too had a username that wasn't an email address and had to change to one that was at some point. That's what caused the problems. Hope this can work for you.

When attempting to install ios5 iTunes starts to backup the iPod but the back doesn't finish and the progress bar keeps moving left to right, any ideas why please?

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HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

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Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

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Regards
TD

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Neither we nor Apple support jailbroken iDevices.

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Hanlie wrote:
I'm in the process of migrating my date from a WindowsPc to a mac, however the transfer has started more than an hour ago and the progress bar has moved 2 mm on the first catogory only. How can I spead up this process
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Hello kuukua.b,
Thanks for using Apple Support Communities.
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Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
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See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

HT1657 I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

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