HT1657 I rented a movie and the sound doesn't work, how do I fix it?, who do I direct to for a complaint?
Hi, I rented warhorse HD, and the sound doesn't work, my itunes version is 10.6.1(7). How do I fix it or who do I direct to get my money back? Thank you
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)
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I rented a movie from ITunes yesterday and now I cannot figure out how to watch it on Apple TV. I have done this before, and to watch it later on, I would go back under the "Movies" option, find the movie, and there would be a Play option available. We did the update to Apple TV yesterday. Now when I go back to the movie, I see the original options. Preview, Rent, Buy, etc. When I click on Rent again, it says the movie has already been rented but not downloaded. It instructs me to go under Settings/Downloads/Check Downloads, but there is nothing under Settings about Downloads. I found an option to Check for Rentals, but when I click on that option, it just keeps searching, with no results. Any ideas? This worked before the update, even though it took forever to download a movie....
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
The sound of windows 7 on my imac doesn't work. How do i fix it?
For me, downloading and installing drivers from Realtek worked:
http://218.210.127.131/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Le vel=4&Conn=3&DownTypeID=3&GetDown=false
choose:
Vista, Windows7, Windows8 Driver (32/64bits) Driver only (Executable file)
Worked like a charm. -
My macbook is not working anymore and the charger is'nt either. It had a message pop up before... it said: " the computer will be acting spiracctically".We tried another mac charger but it STILL did not turn on. This is very annoying. how do i fix it??? please help me.
Try here > Apple Portables: Troubleshooting MagSafe adapters
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I dropped my iPad in water and my back camera and my front doesn't work how do I fix it?
How do I fix my iPad 2 camera when I dropped it in water now both cameras don't work properly but everything else is ok using it wise I already tired the rice thing. Please can I have help?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
I've been trying to delete things to make room for more storage but nothing is happening, it keeps saying that iCloud won't backup because there is too much storage. I only have a few apps and I've deleted things I don't use, but nothin is working. How do I fix this?
http://support.apple.com/kb/ht4847
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Just built the computer and the sound doesn't work.
So, I have just built my computer today. Had a few hiccups, but so far so good. However, I've come to a bit of snag. I can't get the audio to work, no matter what I try.
MOBO: MSI z87-g45 gaming series
I've installed the drivers, I've double checked the plugs, but I can't get anything to come from my headphones, no matter if they're in the back or the front. Could anyone give me some help? If you need more information, I'll give it to you.have you tried to >>Clear CMOS Guide<< with power cord removed and to load bios defaults?
have you tried to boot with barabone setup with mainboard out of pc case placed over wooden table?
Else you can flash to latest BIOS 1.7:
http://www.msi.com/product/mb/Z87G45_GAMING.html#download
and to see how its goes -
I have a lt41p and the pointer has stopped working how can I fix the poblem
can i get some help in resolving thr pointer problem?
Hi Pamsers,
If you are having issues with system sounds and hearing people on calls through the receiver (ear speaker), you may find the troubleshooting steps in the following article helpful:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Regards,
- Brenden -
My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(
Hello, Trillmonroe.
Thank you for visiting Apple Support Communities.
Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below. If the issue persists, try the troubleshooting steps in the second article.
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Cheers,
Jason H. -
TS1424 I rented a movie and the time expired in less than 2 days. What do I do?
I rented a movie and the time expired in less than 2 days. I did not watch it all the way through and when I tried to finish watching, I got a message that the time had expired. I am supposed to have 30 days. What do I do?
Hi bluejay23,
Thanks for using Apple Support Communities. This article has information on rentals, including expiration times:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/ht1657
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
Cheers,
- Ari -
I have rented a movie and the download time in 16hrs??
I have rented a movie and the download time in 16hrs?
I am trying to download Miss Congeniality 2, and the download time is 16hours? My internet isnt slow i download files all the time.. Please help!Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I rented a movie and the download was interrupted. Where can I find it again to resume the download?
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT1848 I rented a movie and the iPad it's not downloading it :(
I rented a movie and the iPad it's not downloading it suddenly stop
I'm been tying to re download it but doesn't workTry:
If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
The sound doesn´t work for games, videos and music,
the sound doesn´t work for games, videos and music, but it works if use my hearphones
Hi mellidani,
If you are having speaker issues with your iPhone, you may find the following article helpful:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Regards,
- Brenden
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