HT1657 I rented a movie from Itunes and it won't play on my macbook

I rented a movie and it won't play...it shows that time has elapsed on the movie but it is just a blank white screen.

If you've downloaded it on the iPad then it should be in the Videos app. If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

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I have rented a movie from iTunes and it won't let be play it . It has downloaded but each time I pree rented it goes back to the main menu?

I hve an ipad1 and i rented a movie and each time i try to play the movie it goes back to the main menu and it did download properly how can i watch it its from itunes? I

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

HELP! I just rented a movie from itunes and it won't sync onto my ipod touch because it says 'You must be connected to the internet to transfer a rented film' but i am connected, What do i do?

I just rented a movie today of itunes and it is in my rentals however this is my first time renting a movie and i tried to sync it onto my ipod touch version: 4.2.1, (I am going on holiday tomorrow and need it on my ipod before then). I go onto my syncing page and go to movies and my rentals are there and i can move them across to my ipod but underneath it says - 'You must be connected to the internet to transfer rented films' but the thing is i am connected and when i click apply it tries to sync it but then they go back to where they were. PLEASE HELP - i need it done tonight because i wanted to watch them on the plane tomorrow

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

I rented a movie in iTunes and it won't play.Help!

It says that it is downloaded but does not show up in the library. My music is there. Any ideas on how to fix this? Thanks

If you've downloaded it on the iPad then it should be in the Videos app. If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

I rented a movie from iTunes and it is on my IPad. I wanted to watch it on AppleTV and there is no airplay icon showing up on the movie

I rented a movie from ITunes and it is on my IPad. I wanted to watch it on Apple TV however there is no airplay ap showing up. What should I do

That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)

HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I rented a movie on iTunes and it will only play 23 mins of the movie. The screen freezes. Ant suggestions?

I rented a movie on iTunes and it will only play 23 mins of the movie. The screen freezes. Ant suggestions?

Hi HudsonPond,
I'm sorry to hear you are having issues with your movie rental. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

TS3297 I have rented a movie on iTunes and it won't download. I don't get an error message. It looks like it is downloading but doesn't progress

I have rented a movie on iTunes and it won't download. I don't get an error message. It looks like it is downloading but doesn't progress

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Downloaded tv show from itunes and it won't play on my mac, just a black screen

downloaded tv show from itunes and it won't play on my mac, just a black screen

Did you burn the CD as an audio CD?
If not, that's your problem. Otherwise, without more details I can only guess. You might try a different brand of disk, or if you're using CD-RW try CD-R.
Regards.

HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store. i had a wifi connection, but had to buy internet access to watch the movie. is this normal?

i rented a movie from itunes. i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store". i had a wifi connection but had to purchase internet to watch the movie on the plane. never had this problem with my ipad and never have it when i download tv shows. what's the deal with movies?

It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.

HT1657 I rented a movie from iTunes but it is not showing up in the Movies section. What do I do?

I just rented and downloaded a movie from iTunes and now it will not show up in my iTunes library. What do I do?
It DOES show up in iTunes on my iPhone. It DOES NOT show up on my desktop.
Any thoughts? Ideas?
I rented it for a flight I get on in 3 hours. Any quick help would be great.
Thanks.

If the computer iTunes is signed into the same account then contact iTunes:
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

I rented a movie from iTunes and now it's not working

I rented a movie from iTunes on my iPad and it started downloading. For some reason it stopped. The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it. I go back to iTunes and the download section is gone. I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos. And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads. THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!! I have closed iTunes and restarted my iPad several times and am still having the same issue. I have rented movies in the past with no issues. I have NO IDEA what is going on and am very very frustrated. Hopefully someone can help.
Thanks!!

I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action

How can I rent a movie from iTunes and watch it on my MacBook w/o being connected to internet?

Trying to figure ot how to rent movies from iTunes and watch w/o being connected to web. The dude at the apple store said that when I download it I can designate if I want it downloaded to my device (ie: MacBook) or my Cloud...but I don't see that option being given. Any help? Traveling Tues and I'd like to get a few movies set for my trip.

Just sync your iPad.

HT1725 I have rented ten movies from iTunes and they claim to have been downloaded but they all seems not to have been downloaded properly because they all stop after playing for just a minute or two. What do I do?

I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank

Does this happen quite often?

HT1657 I rented a movie on itunes but it will not play on my imac ?

I rented a movie on itunes but it will not play on my imac ?
Does anyone know how to fix it ?

Could you walk us through what happens when you try to play the movie, please?

HT1657 I rented a movie from Itunes and it won't play on my macbook

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