HT1657 I rented a movie last night on my apple tv, how do i find it on my computer to finish watching it?

i rented a movie on my apple tv and i want to finish it on my computer but can't seem to find the rented section in itunes?

Sorry, but you cannot watch it on your computer. Movies rented on an Apple TV cannot be transferred elsewhere. You'll have to finish watching it on your Apple TV.
Regards.

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HT1657 Just rented a movie last night and the computer said, there's a problem in downloading, I couldn't watch the movie even in my computer.

The movie I rented last night wasn't downloaded.
what's the problem? Is my money going to be returned if I won't be able to watch it?

The movie I rented last night wasn't downloaded.
Do you get an error message when you try to download the rental? If so, what error message number are you getting?

HT1657 I rented a movie last night, but it would not download. I am trying to download it now on Apple TV, but it is just going round and round for half an hour now.

The movie I rented last night could not be downloaded so tonight I am trying again. Apple TV says that I have rented the movie, but need to download it from iTunes Store. I am doing that right now, but with no results. Can you assist?

Hi memacleod!
It sounds like you may need to report an issue with the rental of this item:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

HT1657 I rented 3 movies last night on my Mac Air, and transferred them to my new iPad , but when I tried to play on plane tonight, it said " content not authorized "what am I doing wrong? It shows under rentals, but doesn't play

My movies won't play, it just says "content not authorize"

Hello rockland2u,
Thanks for the question. Due to the special circumstances surrounding Movie Rentals, it may be best to contact our iTunes Store Support team about your purchase. The following article outlines how to report an issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

HT1498 I rented a movie last night, and I received a notice saying to enter my security code. I did that, and I still do not see where my movie is. It charged my itunes account, but no movie. Any thoughts?

I rented a movie last night on my Apple TV through the iTunes Store. I received a notice asking me to enter my security code from my debit card. I did that, however I never received any confirmation regarding the movie. It charged my iTunes account, and 15 hours later, the movie is still nowhere to be found on my Apple TV. Any suggestions, or thoughts?

You aren't talking to Apple here, we are just users like yourself that try to help others out, we cant look in your account, but you can see Your Purchase History on your computer.

Hi, I rented a movie last night. There was a power failure in my area and as a result I didn't manage to finish it. May I know how to resume watching today?

Hi, I rented a movie last night. There was a power failure in my area and as a result I didn't manage to finish it. May I know how to resume watching today?

CHWei,
You may find a solution by reading: Cannot resume a movie rental using...: Apple Support Communities.

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT1390 Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?

Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

I was sure i correctly rented a movie last night, it was taking a while to download, so didnt end up watching it. Now I cant find it....where do I go to find it? Thanks

I was sure i correctly rented a movie last night, it was taking a while to download, so didnt end up watching it. Now I cant find it....where do I go to find it? Thanks

Personally I would raise the problem with iTunes Store Support via:
https://expresslane.apple.com
You can also Report a Problem via the link in your Purchase Invoice e-mail or from your iTunes account Purhcase History by logging into your Account Settings in iTunes on a computer.

HT1390 I rented a movie last night. It started downloading right away but has never finished. What do I do now?

I rented a movie last night. It started to download right away but has never finished. Shows as still processing. What do I do now?

Have you tried contacting iTunes Support (these are user-to-user forums) ? If not then try the 'report a problem' page to contact them : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I rented a movie last night , watched it , then went to watch it again within the 48hr period , to find it was gone

I rented a movie at nine last night , went to watch it again at seven , to find it gone , and yet they say u have 48hrs to watch it as many times as u like ??

Welcome to the Apple Community.
if you do something else on the Apple TV after watching the movie it will need downloading again, but you should be able to do this for 48 hrs (assuming your in a location that gives you 48 hours)

HT1657 I rented a movie and now I cannot figure out how to watch it on Apple TV. We did the update yesterday. I used to go under the "Movies" tab and click Play. It has the original options now and when I click "Rent" it says already rented, not downlo

I rented a movie from ITunes yesterday and now I cannot figure out how to watch it on Apple TV. I have done this before, and to watch it later on, I would go back under the "Movies" option, find the movie, and there would be a Play option available. We did the update to Apple TV yesterday. Now when I go back to the movie, I see the original options. Preview, Rent, Buy, etc. When I click on Rent again, it says the movie has already been rented but not downloaded. It instructs me to go under Settings/Downloads/Check Downloads, but there is nothing under Settings about Downloads. I found an option to Check for Rentals, but when I click on that option, it just keeps searching, with no results. Any ideas? This worked before the update, even though it took forever to download a movie....

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

HT1498 I rented a movie last night and it downloaded the first 11 minutes (while we watched) then errored out with a message saying try again later. We tried again later (for two hours!) no help. How do I contact Apple for a credit?

I was able to watch other content (including HD Previews of movies we hadn't purchased) os the network connection shouldn't have been the problem. Just a spinning wheel and Rumplestiltzken turning my time into Apple's gold. Now I am on the support pages and can't find a simple selection to request a credit for the movie we won't get to watch because the 24 hour clock started when we started watching it and is now at about 10 hours with me just arriving at work. I also considered pulling it down to my MB Pro, but found out that since I started the download on my Apple TV, if I wanted the same movie on my MB, I would have to pay for it again... I am less than pleased so far with Apple TV.

Okay, so istumbler says my connection goes to yellow when I go to the Aple TV location, but my internet speed is greatly increased tonight (20Mbps on speedtest.net near the router and 15.49Mbps at the Apple TV). Upload is unchanged at a little under 1Mbps). I did manage to get the Apple Contact location and I am sure they will post a credit for the movie (since their logs will show repeated attepts to download and no joy, although we both know they won't go to the trouble to look at them). As far as I'm concerned, it was a one-time problem and until it happens again to me, I will remain convinced it was on their end of the connection or in between (although that was unlikely). I've been administering and managing netowrks for over 20 years and am pretty confident that the connection on my end was working.

HT1657 I rented a movie and the sound doesn't work, how do I fix it?, who do I direct to for a complaint?

Hi, I rented warhorse HD, and the sound doesn't work, my itunes version is 10.6.1(7). How do I fix it or who do I direct to get my money back? Thank you

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I tried renting a movie last evening & wasn't able to. This evening I rented the sa,e movie & it was playing fine but is now frozen part way through. I can rewind but cannot forward & it keeps freezing in the same spot. Thanks in advance for any help.

I tried renting a movie last night but was unable to. Tonight I was able to rent the same movie & have been watching it but now it is frozen on my TV. I can rewind it but it continues to freeze in the same place. I cannot forward it at all. Thank you in advance for any help.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

HT1657 I rented a movie last night on my apple tv, how do i find it on my computer to finish watching it?

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