HT1657 I rented a movie on APPLE TV -.

I rented a movie on APPLE TV was watching it, then hit the back button by accident and now i can't seem to find it to resume watching it!!

Hello Schleddy
If you cannot find your rental, and I assume the 24 hours have already passed, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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HT1657 I rented a movie on apple tv, how do I watch it on my iPad within the 30 days?

I rented a movie on apple tv, how do I watch it on my iPad within the 30 days?

If you rented it on your Apple TV, then from http://support.apple.com/kb/HT1657 :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

HT1657 Just rented a movie on Apple TV and had to disconnect the device. When I reconnect movie that I just paid for is no longer available

How can I access a movie that I rented last night on Apple TV? It is no longer showing up

Hello Catherinedagenais,
Thank you for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Have a nice day,
Mario

HT1657 trying to rent a movie on apple tv for the first time and can't do it without authorizing my computer on itunes store but can't find the menu on the iTunes site that lets me authorize my computer. any thoughts out there?

trying to rent a movie on apple tv for the first time and have to authorize my computer but can't find the itunes menu that allows me to do this. any thoughts out there?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(98261)

HT1657 I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.

I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 Can you tell me the step by step procedure for renting a movie on Apple TV and playing it there only?

What are the exact steps for watching a movie on Apple TV? The Apple TV tells me to go to the desktop and accept the fee in my account. Then I start the movie on the desktop and then I go to the TV to watch it. I get charged twice!

Hey tolly73,
Thanks for the question. The following resource provides a good step-by-step section on how to rent a movie on Apple TV:
How to rent a movie from the iTunes Store on Apple TV
http://support.apple.com/kb/HT1498
If you need to contact iTunes Store support regarding a previous purchase (for example, a duplicate charge), please see this resource:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

My child accidentally rented a movie on Apple TV. Is there a way to refund the rental if we don't watch it? How can I prevent this from happening? Is there a way to password protect future purchases?

My child accidentally rented a movie on Apple TV. Is there a way to refund the rental if we don't watch it?
How can I prevent this from happening? Is there a way to password protect future purchases?

Did you try Parental Controls?
Apple TV: Understanding Restrictions (parental controls) - Apple Support
See if that does the trick: I think there's a way for you to request a password for purchases, but still be logged in.

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

I rented a movie for Apple TV via my Mac months ago. SInce than when I go to open itunes...it quits before anything loads. HOw do I fix this?

I rented a movie for Apple TV via my Mac months ago. SInce than when I go to open itunes...it quits before anything loads. HOw do I fix this? I haven't been able to use itunes on my computer since than!

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

How can I use an iTunes gift card to rent a movie on Apple TV?

How can I use an iTunes gift card to rent a movie on Apple TV?

No - you need a credit or debit card
No - there are no promo codes currently
LN

Just rented a movie on apple tv--watched half and wanted to continue watching the rest on my computer but can't find how to do this.

I just rented a movie on Apple Tv--started to watch it on the TV then wanted to continue on my computer (MacAir) but couldn't find a way to do this. Home sharing is enabled. I pulled up the movie in the Itunes store and clicked on 'rent' but I don't want to have to pay the rental fee again.

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?

When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?

so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax.

HT3209 I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help

I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help

Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?

When I rent a movie using Apple TV, it takes several hours to load and then I select watch later. When I go to my rented movies and try to watch it , it starts loading all over again. This can't be normal. Is there something that I am doing wrong?

When I rent a movie using Apple TV,it takes several hours to load. At this point, I opt to watch later. When I try to watch the movie, it starts loading again and tells me that it will be ready to watch in one hour forty four minutes. This can't be normal. Is there something I am doing wrong? Any suggestions.

If it's taking several hours then that is likely due to your internet connection. You can verify at speedtest.net
6mbps required for instant 720P
8mbps for 1080P
You can switch to SD in the settings (which only requires 3mbps)
You can also check istumbler or netstumbler for interference
Make sure you are on your ISPs DNS
The reloading is normal. There is no accessible storage on ATV. The small flash is used for caching streamed content, if you access other things or turn the device off it will be flushed.

HT1498 where can I find a receipt when renting a movie through apple tv

where can I find a receipt when renting a movie through apple tv

On the Movies app, or in any installation of iTunes on a computer (signed in with an AppleID).

HT1657 I rented a movie on APPLE TV -.

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