HT1657 I rented a movie on my IP2 and the video screen is black any ideas how to fix this?
Having trouble with a black screen in video player can hear the dialogue no picture?
With that one, perhaps try Drgoo's suggestion from the following post:
Re: Itunes Store - ALL Text Black/Cant See Anything
Similar Messages
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When i am downloading a movie, it stops at 4gb. Any ideas how to fix this?
I am trying to download a HD movie and it keeps stopping at 4gb. Any ideas why or how to fix?
FAT32 file size is limited to 4GB.
You will need to reformat your external drive.
If you use it only with your Mac (no Windows), you should use HFS+.
Make a backup of the entire external (you'll need another external).
Reformat it using Disk Utility.
Then copy the files back to the new formatted drive. -
Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?
Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
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Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT -
When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?
Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
My mail will not delete. When I move it to trash and then delete it, within a few minutes it has all bounced back in again. Checked my preference settings and all seems to be in order. Any ideas how to resolve this frustrating problem?
That sounds like a compatibility issue with an add-on that you have installed, as reported by a number of users in both Firefox 22 and Firefox 23 over the last couple of months. If you would provide a listing of your installed extensions ''(as you were prompted to do when creating this thread)'' maybe one of us can advise you which extension is the mot likely culprit. You will need to re-install Firefox 23 to do further diagnostic testing.
As far as the compatibility of Firefox 23 and Win XP SP3, Mozilla has verified they are compatible and not one user ''(including me on two separate PC's)'' has reported a problem with compatibility. -
Hi , at Launchpad when I move the cursor up the screen starts to thimble. Any idea how to fix it. thanks Jacob
HI Jacob, Did you ever solve your problem with Launchpad? I am having the same problem now.
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At Launchpad when I move the cursor up the screen starts to tremble. any idea how to fix it ? Jacob
at Launchpad when I move the cursor up the screen starts to tremble. any idea how to fix it ? Jacob
HI Jacob, Did you ever solve your problem with Launchpad? I am having the same problem now.
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HT1657 I rented a movie with my iPad and then it disappeared, what do I do?
I rented a movie with my iPad and then it disappeared, what do I do?
It should be in the Videos app (iTunes on the iPad is just the iTunes store) :
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Sometimes when I watch a movie on Netflix on my apple tv it will sometimes pause and freeze for an extended period of time. It happens on about 1 out of every 5 movies I watch. If I watch a movie on my iMac (which is in the same room) I don't have any issues whatsoever. My Internet speed is fine at 50 MEG. I just think that it has something to do with the Apple TV unit. Am I doing something wrong or a setting to change or does anyone know how to fix this issue? Thanks in advance, Pete.
This doesn't sound right at all.
My thought would be:
1 - Possible itunes problem or corrupt itunes library file. Try using iTunes from a different user account to see if thatworks ok, if it does, I'd wonder about the other account library being corrupted.
2 - Network issue - ensure you've not enabled any firewalls or other software security which could be slowing communication to AppleTV.
3 - Hard drive problem - are these movies stored on the computer's main drive? If so, is the rest of the computer behaving normally or slowly? Check SMART status of drive using Disk Utility. If the movies are on an external or network drive, gain can you manually copy stuff to/from that drive normally? If not it could be a hardware issue or network slowness affecting a network drive. Also could the movies be on a drive that is no longer connected? The odd thing is the artwork not showing in itunes as it normally would in my experience even if files were no longer accessible for some reason.
4 - Just for good measure , and for no particular reason, sometimes restarting router, AppleTV and computer can help spurious issues.
AC -
I was downloading a rented movie but could not finish the download before I had to board a plane. I went to play the movie on the plane but received an error message and could not watch it. I was charged for the rental. Can I get a credit?
Personally I would raise the problem with iTunes Store Support via:
https://expresslane.apple.com
You can also Report a Problem via the link in your Purchase Invoice e-mail or from your iTunes account Purhcase History by logging into your Account Settings in iTunes on a computer. -
I'll be watching a movie in iTunes for Mac, and the movie itself will freeze, but the movie timer will keep going but the movie won't continue playing. I've tried restarting my Mac and restarting iTunes, with no luck.
Hi Sniper Trago,
Welcome to Apple Support Communities.
It sounds like there is a payback issue with one or more movies in iTunes on your Mac. If the movies weren't purchased from the iTunes Store, do you see the same issue with content downloaded from the iTunes Store? The article below provides some suggestions that will rule out conflicts caused by plug-ins that you might be using with iTunes.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I hope this helps.
-Jason -
How can I access a movie that I rented last night on Apple TV? It is no longer showing up
Hello Catherinedagenais,
Thank you for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Have a nice day,
Mario -
Any Suggestions?
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
we need them in itunes so we can play them via Apple TV unless there is a way to play them through Apple TV without putting them all in itunes, but i don't think there is.
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Hi all,
Finished editing a short movie.
Then went to share on vimeo but got this message - see also screenshot when I tried to export to desktop.
Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8%.
Have tried deleting my render files for the project and also another fix mentioned of deleting any black space files on the edit itself but neither work?
Just upgraded to OS Mavericks could this be causing it? If so how to downgrade?
thanks
Louis BThanks for your help both, I called Apple tech support and spoke to a really helpful chap called Andrea who helped me out. Now got my Master file sorted and am trying Vimeo upload again.
Just to clarify points for people out there with the same issue:
First steps
- Ensure background rendering is turned off in preferences
- Delete project and events render files
- If upgraded to Mavericks then go to FCPX in finder under applications hit buttons 'CMD' and 'I' together and tick the 'prevent App Nap' box.
Next Steps
I had already done all of this when Apple Tech spoke to me so we discussed the message 'Quicktime -50' and what it meant. It wasnt a purely generic error message but was not detailed enough to point to one specific issue. This problem had occurred in previous years (so Mavericks not wholly to blame) and patches were issued over the years by Apple to help resolve some of the problems.
The message essentially is indicating that there is a problem somewhere with the media in some way shape or form.
My export went to 8% then failed. Apple's answer was that the project settings were corrupted in some way.
So what they suggested (so simple I could kick myself) was to select all the media files by 'CMD + A' then copy them 'CMD + C' then create and open a new project timeline, and then paste in 'CMD + V'.
Then we tried export again this time to a master file with some settings detailed by Apple.
The difference now was it got to 40% then failed but due to a different reason 'error -1 frame 10124 error'
At last we get past the project issues and into the event media issues, it seems that when I loaded the compact flash last night, the iMac kept ejecting the reader so had to copy files over quickly and seems that some of the file clip I used although showed on the viewer, didn't seem to have loaded all the correct media, so selecting this clip frame 10124 on the viewer I found that it showed as red on the frame row which implied an issue. So I simply bladed it off and deleted it.
Then I reran the export to Master file and it worked, though jumping from 40% to 100% complete was a shock to me!
Now am trying the export to Vimeo - hope this helps some of you out there. Worst case pick up the phone to Apple and speak to the Final Cut Pro guys they can help.
best wishes,
Louis B
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