HT1657 I rented a movie to add onto my ipod classic and when I moved it to my ipod it is no longer there and it is no longer in my purchased section on my itunes.

I recently rented a movie to add on my ipod classic and it wasn't transferring when I would sync so I manually move it to my ipod but when I go on my ipod it is not there and it is no longer in my purchases on itunes. help!

Is this on your computer or on iPad/iPhone ? If you are on an iPad or iPhone then it should have downloaded into the Videos app - iTunes on those devices is just the iTunes store, and if you just see the Ts & Cs link on the Downloads tab then that means that there are no outstanding downloads waiting.

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I had rented some movies, put them onto my Ipod, watched them but now they will not delete from my list and also have expired I want to deleat them, what should I do?

I had rented some movies on Itunes put them onto my Ipod classic, after I had watched them although they had expired they did not delete form the rentals list and almost one year later they are still there. The movies can not be watched and I have tried every thing I can think of, other than restoring the software ( that will probably be the answer ) What should I do?

That is stealing. Your friend has no right/licence to give the songs to you. It violates copyright law.

HT1657 I rented 3 movies last night on my Mac Air, and transferred them to my new iPad , but when I tried to play on plane tonight, it said " content not authorized "what am I doing wrong? It shows under rentals, but doesn't play

My movies won't play, it just says "content not authorize"

Hello rockland2u,
Thanks for the question. Due to the special circumstances surrounding Movie Rentals, it may be best to contact our iTunes Store Support team about your purchase. The following article outlines how to report an issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

I recently rented a movie to watch on my iPhone. But when I went to watch it it said it couldn't load so I deleted it as it wouldn't work. But iTunes have still charged me for the rental! How can I go about making a complaint about this?

Please help! Super mad :(

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1415 You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to an

You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device.
This is a confusing statement. Can really move the rental between devices or not???

If you originally downloaded it to a computer, yes. If you originally downloaded it to an iOS device, probably not; if you want to try anyway, use the Transfer Purchases function in iTunes.
(85739)

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

Try signing in and out of itunes on apple tv, do you have lastet OS?

I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.

I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store.

I am a first time user trying to download a movie to my PC. I created and verified my apple ID, but can't get into the itunes store. Please help.

Why not? What, if any, errors are occurring when trying to access the itunes store?
Is iTunes actually installed?

HT201272 I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

Nope not there i dont know what to do

HT201272 i upgraded to 5c and i can't download ring tones purchased in 2012 on itunes. help

i upgraded to 5c and i can't download ring tones purchased in 2012 on itunes. help

Ringtones are a one-time only download from the store. Do you have copies of them in the Tones part of your computer's iTunes library, and/or on your backup of your downloads/library that you should have been keeping and maintaining - if you have then you can sync them to your phone from that.

HT1657 I rented a movie from the iTunes Store, downloading to my iPhone 5, but after it downloaded, it's completely disappeared from my iPhone. I've been charged for the rental and when I go to rent it again, it says that I've already rented it

Hi - I rented a movie from iTunes and was charged for the rental. It downloaded to my iPhone 5 over wi-fi as usual, but on completion of the download, it then didn't appear in my movies app on the iphone. I can't find it either on iTunes in my account on my computer. But iTunes seems to think that I've already downloaded it, but I can't find it anywhere or watch it. Help! I've downloaded and watch plenty of movies before - this is a first. I've tried re-renting it, but it tells me that I've already rented it and if I download it again, I'll be charged a second time.
Help - anyone out there had the same problem or better still, have a solution????

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

HT1657 I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store. i had a wifi connection, but had to buy internet access to watch the movie. is this normal?

i rented a movie from itunes. i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store". i had a wifi connection but had to purchase internet to watch the movie on the plane. never had this problem with my ipad and never have it when i download tv shows. what's the deal with movies?

It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.

HT1657 I rented a movie on itv. It started downloading. I accidentally hit the menu button and it threw me out of download. I went back and tried to download again. I got a message that I had already downloaded it and go to "settings" and on "iTunes downl

rented a movie on itv. It started downloading. I accidentally hit the menu button and it threw me out of download. I went back and tried to download again. I got a message that I had already downloaded it and go to "settings" and on "iTunes download". The wheel is still spinning after several hours. How do I get the movie?

Ok problem solved; signing out of iTunes account and signing back in solved it.

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT1657 I rented a movie to add onto my ipod classic and when I moved it to my ipod it is no longer there and it is no longer in my purchased section on my itunes.

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