HT1657 I rented a movie yesterday and charged it to my account,(I couldnt download it on my phone) now it is asking me to pay for it again?
I rented a movie yesterday and charged it to my account,(I couldnt download it on my phone) now it is asking me to pay for it again?
Hi memacleod!
It sounds like you may need to report an issue with the rental of this item:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
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Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Just rented a movie to try it out.
Mine went into my iTunes library (itunes 11 this is).
I found it by tapping Music in the top left drop down menu and selecting Movies.
From there you will find Rented, Unwatched, Movies, Genres, Home Videos & List across the top (center).
Tap Rented and Voila!
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my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?
Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
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i rented a movie yesterday on my mac then put it on my iphone decided i want to watch it on my computer but i dont know how to transfer it back
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer. -
I purchased a movie yesterday and started the download. The download seemed to hang up at about 90%. Finally, it showed that it was ready to watch, but the movie will not play. Download is apparently corrupt. How do I get a working version?
Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from your iPad and redownload it via the Purchased tab in the iTunes store app (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes).
If you aren't in a country where you can re-download films, or if you have problems with the re-downloaded version, then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
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I rented a movie The King's Speech. But I couldn't download it because of an error message saying "An error occurred loading this content. Try again later. I tried it several times, but I still get the same error message. I tried other movie and could download and watched it. Therefore, I assume that only this movie makes trouble. Am I right? If I am right, should I ask a refund to Apple for this movie?
I posted the same sort of problem in the thread
https://discussions.apple.com/message/15562522#15562522
I noticed in my instance that it is HD content that is giving me the same problem, but Standard Definition (SD) content downloads and plays no problem.
Would this be the same with you? Have you been able to download a play an HD rented movie?
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