HT1657 I rented the hunger games yesterday on my Apple TV it said it was going take 7-14 hours to download so i left it to download. I then received a message from Apple that i had purchased this movie. But now when I try to find it it"s not anywhere to b
I recently rented a movie using Apple TV and it said it was going to take 7-14 hours to download so I let it run. I also received a message from apple telling me that there was a request for this movie and they took the funds. But when I tried to find it on my purchases it was not there and when I went back to that movie it was asking me to purchase it again is this common and how do I get it back.
Not sure what happend there. But ATV only streams, no HD so if you leave it too long, the whole download gets lost.
Check with iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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Has anyone had this issue where HBOGO won't download and is greyed out?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to settings>iTuens and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
received a notice that could not use photo stream unless I updated my software. Went to apple preferences/icloud to disable photo stream. Not allowed to do so. What do I do to disable so I won't continue to receive annoying messages from apple/icloud
I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS. -
Can't send out or receive text messages from phones that aren't apple products
Have IPhone 5. After lastest updates can't send out or receive text messages from phones that aren't IPhones. Version 8.1.2
iOS: Troubleshooting Messages - Apple Support
if the link provided doesn't help, contact your cell phone provider as SMS is a carrier feature. -
Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto library in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. Why would apple install iPhoto by default with Snow Leapord and make us import all our photos in it at the first place, and now ask for money if we want to retrieve our photos back on mountain lion? What if they make contacts a paid app with the next OS upgrade, and then bully us to pay money if we want our contacts? This is something very dissappointing on Apple's part. I need answers here.
I fail to remember if the installer gave me an option to keep my applications.
The Mountain Lion installer will not delete applications. It will only mark applications, that are not compatible with your current system with a "forbidden" sign in the icon. And you cannot launch them.
Does your iPhoto icon in the Applications folder look like this?
Then your iPhoto version is incompatible and cannot run with Mt. Lion. If it is iPhoto '11, with a versionnumber starting with 9.x.x., you can upgrade it by downloading a newer version from the Apple downloads site http://support.apple.com/kb/DL1650.
But if you have 8.x.x, you need to buy an upgrade.
Regards
Léonie -
What is the best antivirus software for a Macbook Pro...I recently received a message from Google that someone made an attempt to hack into my mail account and I needed to change my PW and verify myself as the user. The message suggested that I run a virus scan to check for sny malware or other types of viruses. I do not have any software for this and up until now have not had a problem....any help is appreciated. I would like a simple but effective solution!
It's worth noting that if your Gmail has been hacked, it would likely have nothing to do with your MacBook. Hacking web based email is fairly common and it doesn't require any access to your machine whatsoever. In the same way that you can simply go to the Gmail webpage through any browser, any hacker can use the same method. It doesn't mean your machine has been compromised in any way (and it has likely not been). I have never received an email from Google of this nature. I have received notifications when someone has attempted to create an account with my name in which they basically say that there is no action required if you're the rightful owner.
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I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.
How do I solve this problem?You've posted to the iTunes Match forum, which your questions do not appear to be about. Perhaps you would get better help by posting in the iTunes for Mac forum.
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I have an IPod 2nd generation I bought from a pawn shop. It worked for a day but now when I try to charge it, it keeps switching back and forth from the large full screen icon of a low battery and a lighting bolt below to the blue screen with the apple symbol in the middle. I had it on charge all night but still dead.
Try here.
iPod touch: Hardware troubleshooting
You may have a hardware problem. -
I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.
Hello Deb,
Something fishy going on with those particular files. But without looking at them directly I couldn't say what. Usually in a case like this the problem is some of the metadata that is attached to the file. Where did these files come from? A camera, a scanner, the internet?
An explanation about the Watched Folder function: It looks for changes to a folder, not just automatically grabbing whatever files are in it. Generally, you want to select an empty folder as a Watch Folder. Once this has been set up, as you add files to this folder they will be imported into the Organizer. If you start with a folder full of images, those will be ignored, any new items will be added.
-Brett -
MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?
Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
i did a factory reset on my ipod touch but now when i try turning it on it just goes to the apple screen with a loading sign, ive let my battery die and tried reconnecting but it still wont work. it doesnt even come up on itunes.
Why won't it let you sync? What happens when you try to sync it? Any error messages from iTunes? How is your iPod configured to sync music from your iTunes library? In other words, what options do you have selected from under the iPod's Music tab in iTunes? To access this tab, plug your iPod in, select it under Devices in the left hand pane of iTunes, and over to the right locate and select the Music tab along the top.
Or are you trying to manually manage your iPod's contents? In other words, is the Manually manage music and videos option enabled from under the iPod's Summary tab?
B-rock -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
I had to reinstall itunes and now when I plug in my ipod itunes does not automatically open to my library or where I can access the itunes store. What do I do now?
Open iTunes and connect your iPod. Select your iPod in iTunes from the Source list. (I'm assuming this still works, although you didn't indicate if it did or didn't.) Make sure the box is checked to Open iTunes when this device is connected. You should be all set!
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I recently transfered everything from my emac to another one but now when I try to open iTunes I get the window that states: The file "iTunes Library" cannot be read because it was created by a newer version of iTunes. The computer I transfered to had a bunch of files on it and I got full ownership of what was already there, so, how do I get to my iTunes library, I do have access as an administrator to the iTunes library (that works just fine) already there and I guess I must have had a newer version ofiTunes on my defunt eMac....
Tell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first.
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