HT1657 i tried to rent a movie and i cannot get it to play

it seemed like it didn't download. i waited for it to download for hours and then when it got to the end it just got stuck on "processing". Now it looks like when i try to re download it i get charged again.

Hello Ratdogfreak
If you are having issue with your rental and not able to download it again, report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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Rented a movie and can't get it to play on Apple TV only on computer?

How can I PLAY a movie I rented for Apple TV? I can only get it to play on my computer.

According to Matt Clifton here in these Forums:
"MPEG-4 video files should be natively supported by Quicktime Player. If Quicktime gives you a codec error, you can try installing Perian (which adds more codecs to Quicktime) orVLC (a standalone video player)."
Hope this Helps

We are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

we are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

I kept having this problem, reset my iTunes password, verified account information several times, all with the same (bad) result. Finally, I actually went into the "Edit" section of my credit card and found that because I tried to access my account via another computer or device, i.e. Apple TV, I had to reenter my 3 digit credit card security code. That fixed the problem for me.

HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases.

I've rented a movie and I keep getting an error message.

I've rented a movie and I keep getting an error message. Is there anything I can do to fix it? My internet connection is working well and I can view youtube videos and home sharing is working well too. Help!

Welcome to the Apple Community.
Try unplugging the Apple TV and/or restarting the router.

I rented Enders Game on my ipad and it stopped at 25:06. And I cannot get it to play past that point. What do I do?

I rented Enders Game on my ipad and it stopped at 25:06. And I cannot get it to play past that point. What do I do?

Hello there, TheOrmos.
The following Knowledge Base article refers to how to report your issue to iTunes Store Support:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1657 i tried to rent a movie but it did not work and i was charged away. How can I have charges reversed?

Hello,
I tried to rent a movie but it did not work and I was charged away. How can I have charges reversed?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1600 I am trying to rent a movie, and it will not take my password as its on an old AppleId internet email, so I went to manage my AppleId acct and added that email on my acct. It still won't take my password? What do I do now?

I am trying to rent a movie on Apple TV. I have the wrong email address on account so I went to manage AppleId account and added my old email on my account. Went back to try movie again and it still wont take my password? What do I do now?

I am trying to rent a movie on Apple TV. I have the wrong email address on account so I went to manage AppleId account and added my old email on my account. Went back to try movie again and it still wont take my password? What do I do now?

HT1657 I tried to rent a movie but it didn't download successfully. However I got charged. How do I get a credit for this rental?

I tried to rent a movie through iTunes for my iPad, but it didn't download successfully. However I still got charged. How do I get a credit for this rental?

Morning mjvzang,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps,
Mario

HT1657 I've just rented a movie but do not know how to play it. I need youe help!

I've just rented a movie on my mac but couldn't play it. it is not the first time hapening to me. I rented one before and faced the same problem and paid again. You charged me twice for one movie. Please find me a solution. Thanks!

We are all itunes users just like you.
No one here charged you at all.
You should contact itunes support

*** Trying to rent a movie and NONE WILL WORK...

I'm ripping my hair out here. I have tried this with both an HDMI and component cable with no luck. When I try to rent any movie on my AppleTV I get a message that says the "item is currently being modified, please choose another item". It doesn't matter what item I try to choose I get the same message. Talk about killing a Friday night. Does anyone have any suggestions? Should I do a factory restore and try again?
Thanks in advance.

sounds like an iTunes store issue that might just settle down, though that's not an immediate solution
assume you've tried unplugging the device and rebooting

VERIZON FIOS ON DEMAND - Trying to rent a movie and we get repeating trailers

For the first time since having verizon fios for ten years, I sat down with my family to rent a movie. I pull it up in the on demand window area and push play and get THE TRAILER. I have patiently waited for the trailer to end AND ALL IT DOES IS GO BACK TO THE DISPLAY SCREEN WITH THE MOVIE INFORMATION TILE. I have tried every button on the remote and the same crap happens over and over. DO THEY NOT WANT US TO RENT MOVIES ANYMORE???? I am so frustrated with this **bleep** that I am ready to jump ship to TWC. So many problems have begin popping up as they make unneccessary changes to the menu. NOW i have no idea what to push to get the **bleep** screen to let me PAY FIOS to watch a movie. ANY HELP WOULD BE GREATLY APPRECIATED.

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(94086)

HT201210 I updated the ipad and when finished it asked me for a passcode. I tryed my password 3 times and now cannot get into the ipad. It says it is disabled.

I updated my ipod this morning and it worked fine. I never needed a password to use my ipod before this. I tryed to get back in and it asked for a PASSCODE. I tryed my password 3 times and now it just shows "ipad disabled"

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

Tried to rent a movie and all Apple Tv says is "An error occurred loading this content. Try again later" but every time I try it says this, why?

I have paid for this movie but am unable to watch it because no matter what I do it won't load. I've checked my wireless connection and it seems to be working fine, and netflix works on the Apple Tv but I can't seem to get this movie to play (and not it is not and HD movie), help!

I was given these steps to follow when I had a similar problem:
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HT1657 If I've rented a movie and like it a lot, may I buy it for cheaper ?

I just rented My Idiot Brother for $4.99, and I was wondering if after I've watched it I decide I want to own it, will iTunes charge me less than the original asking price due to the fact I spent the money renting it first?

Not that I've seen...

HT1657 i tried to rent a movie and i cannot get it to play

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