HT1657 I've rented Argo on my mac pro and it keeps saying that the file is corrupted, now I canot see my movie or download/watch in any other Mac that I have. How can I either fix it or watch it in another device?
I've rented Argo movie and my mac pro keeps saying that it is corrupted. Now I cannot watch or download it in any other device and I'm stucked with this file in my mac pro. How can i start it over or just get my money back and dowload it again using my Apple TV or any other device?
If the download is corrupt then you will need to contact iTunes support - rentals are currently a one-time only download, so you will need to contact support to refund/credit or grant you a re-download.
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that rental and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If that process doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes), then you can try contacting iTunes support via this page instead : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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