HT1657 I was billed twice for a movie

I bought a movie on Apple TV and we could not find the movie...I then rented it in my new ipad air and had major technical difficulties watching it from I my ipad to Apple TV,  it was on an ipad air. From the blogs I read at the time, it was a known issue.
What do I do. I will pay for one rental even though it was atrocious to watch...I just use other services now. No time to wait on the phone for trouble shooting. My on demand and netflix work great.

We are just users here
We do nothing with billing
You might try click the button in the lower ri8ght corner of this page labeled Contact Us

Similar Messages

  • HT1415 was billed twive for same movie in a 6-7 hr period how do i fix

    i was billed twice for a movie today that i tryed to down load twice (rent). It clearly tells you you can watch a rental as many times in 24 hrs. as you want. what do I do now???

    You can watch it as many times as you like during those 24 hours, but you only get one download for a rental. You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I was billed twice for an app.  How do I get a credit for one app?

    I was billed twice for an app. for the itouch.  How do I get a credit for one app?

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

  • I was billed twice for 23$ and I don't knw what for?

    I was billed twice for 23$ and I don't knw what for?

    We are all users like you.  We will answer when we can.
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  • I was billed twice for the same thing

    I was playing Farkle Addict 10,000 and I bought chips for $29.99, and I was billed twice. I want only one for $29.99 not two

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT3702 I was billed twice for the same products how can I claim my money back?

    Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been billed twice for a movie

    Can't find anywhere to have a transaction reversed.
    As I was downloading a movie, there was an issue and it was not completed.  I downloaded it again and I have now been billed twice.  What now?

    How to report an issue with Your iTunes Store purchase

  • HT1688 I was billed twice for an iTunes application for turbo tax. How can I get that reversed?

    Please let me know how I can get refunded for the duplicate bill for turbo tax. I already paid for it and should not have been billed twice. Thanks

    https://expresslane.apple.com/Issues.action

  • TS1424 i was billed twice for the same app, how do i rectify this

    i have been charged twice for the Guardian app. How do i get this sorted?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I ordered a movie on iTunes, got a message that there was an error, so I tried it a few days later using my husbands bank card. I was charged twice for one movie. Please refund one of these!!!

    I ordered a movie on iTunes back in April, the movie didn't finish downloading, I got a message that there was an error, so a few days later, I downloaded it again. This time I used my husbands bank card, which has a different number, but is connected to our joint checking account.  I noticed the duplicate charge for the one movie. PLEASE HELP ME FIGURE OUT HOW TO GET CREDIT FOR THIS DUPLICATE CHARGE!  Or at least get some itunes store credit.  The movie was "Miss Representation" the number on my invoice is: MGSG1YL7
    PLEASE HELP!  I've tried getting this resolved several times, with the bank and through the itunes help desk to no avail!
    E-Mail me please!
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    We are all itunes users just like you.
    You are not addressing Apple here at all.
    You need to contact itunes support.
    Click Support at the top of this page, then click the lnk under Contact Apple Support

  • HT201359 I was billed twice for the same song?

    Who do I contact for being billed for the same song twice?

    Mistakes happen... contact iTunes Customer Support and report the problem.

  • I was billed twice for one item purchased?

    Who do I talk to for double billing?

    We are all users like you.  We will answer when we can.
    Look at your purchase history and see what the bill was for.

  • HT204088 I think I was billed twice for the "Sandbox Manna Pack." How to cancel the other one?

    There was no option to cancel or renew the purchase and "report a problem" was so complicated.
    By the time I report the problem the billing would have gone through anyway.

    This is a user to user forum. Contact http://www.apple.com/support/itunes/contact/ and let them know.

  • HT3702 I was billed twice for i tune purchase on same receipt

    World Cup table tennis

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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