HT1657 its been two times i rent movies on itunes and this time there 44 mins left and cant watch the end didnt download correctly wasted money thanx

is there any support somewhere f****g tired of renting movie i cant end and waste money

You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • HT1657 How do I view my rented movie on itunes

    How do I view my rented movie on itunes

    Downloaded and synced films and tv shows should be in the Videos app (iTunes on the iPad is just the iTunes store) :

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  • HT4095 Watching rented movie from iTunes on my iPad in the middle of nowhere...

    If I'm driving in the middle of nowhere will a rented movie from iTunes play fine on my iPad? Or not if the internet connection is potentially intermittent or sporadic?

    As long as the movie has completely downloaded, you will not need an Internet connection at all.
    Regards.

  • HT1657 Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    I had the same problem.  Movie never completely finished downloading so we went to bed.   Next day, no movie. Credit card was charged.  Question now is where is my refund....

  • HT1657 do you need internet to watch a rented movie from itunes

    Do you need internet to watch a rented movie from itunes?

    Welcome to the Apple Community.
    From my own personal experience, I have found that when I turn off the Wi-Fi on my Wi-Fi only iPad, I am still able to play rented movies on it. I have tried this perhaps four or five times and in each case, this has been the result. I have also noted that other users have had the same experience as I.
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  • HT1657 cannot rent movie on itunes with apple tv

    cannot rent movie on itunes with apple tv it tells me to go to itunes store on my desktop and everything is upto date here

    Yes that's perfectly possible.
    The drawback is the rental needs to completely download before it will stream to the Apple TV.
    The advantages are it can then be watched on any Apple TV if you have more than one and can be watched as many times as you want (within the rental period) without needing to redownload it everytime.

  • HT1657 Can I watch rented movies from iTunes on a plane !

    Can I watch rented movies from iTunes on an airplane ?

    As long as the films have been fully downloaded then you should be able to watch them without an internet connection.

  • HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    What did you use to download it with? iPad? iPhone? Computer?
    If it's an iPad/iPhone, play it using the videos app.
    If on the computer, look on the left side of iTunes in the library under movies.

  • HT1657 how to find previously rented movies in itunes

    How do I find previously rented movies in Itunes if I can't remember the specific name.
    Mwilliamswi

    Settings - iTunes - check for rental
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  • HT1657 Where are the rented movies on iTunes located....I see it on my phone, but can not locate the movie on any other computer.  Thank you!

    Where are the rented movies on itunes located?  I see them on my iphone, but I am unable to locate them in my itunes, even via searching the name.  Thank you!

    You cannot.
    from the article you linked:
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
    iTunes Store: Movie rental frequently asked questions (FAQ)

  • I can not watch a rented movie with iTunes

    I found the movie in the store (The Emperor (1080p HD)) and rented it thhrough my mini's (a 2.3 Ghz i5 w/ 16Gb Ram running Mac OS 10.8.4) iTunes app (version 11.0.5). I waited for the movie to download completely. I selected the "Rented" tab from my "Movies" Library and clicked on the movie icon (it had a strange appearance which was a generic light grey box with a fim frame in the middle). iTunes responded with: "This movie requires Quicktime, which is not supported by this version of iTunes.). I admit I was dumbfounded for a moment since I associate Quicktime with Apple media more closely than iTunes. I went to the file via Finder, and looked at the extension: m4v and tried to open it with Quicktime. Quicktime responded: "This application cannot be used to play "Emperor (1080p HD).m4v" In order to play this content, please open it with iTunes."
    OK, I mumbled, I've seen nonsense like this before and it could be permissions based. My iTunes Library is on an external network drive because of its size. I'll copy the file to the local volume and see what happens. A few minutes later, the copy was complete. I added the file to my Library in iTunes, and this time the movie's icon image was correct. I launched to film. It opened and audio can be heard, but the video is absent. In its place is a field of alternating grey and white squares. I can watch any other video file at 1080p. The mini is connected via HDMI to a Yamaha AV receiver which outputs video to an Epson 5010 projector. Screenshots of the iTunes window appear the same when opened in Preview. I've changed the screen resolution from 1080p to 720 and 1080i and get the same result.
    This evening's experiment is over since the rental ends in 24 hours now that I've -listened- to the audio.
    Can anyone tell me why I had this experience and (outside of not renting another movie from iTunes) how I might successfully view an movie in the future?
    Thanks

    Hi Mikey1220,
    Thanks for visiting Apple Support Communities.
    If you have not been able to play the rented movie, I'd recommend starting with the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General> Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings >General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check theuser guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Next, try to download the movie again using the steps in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If your rental expired before you could view the movie, or if the behavior persists, you may want to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Best Regards,
    Jeremy

  • Can I use home sharing to watch a rented movie on itunes on another computer

    can I use home sharing to watch a rented movie on itunes on another computer (I already have home sharing with other computers set up, but I don't see it.)?

    Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
    Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
    You may need to validate the rental prior to watching so it starts the rental period timer and for that you will need an internet connection. You can probably do that by starting the rented movie while on the Airport Wifi or right before leaving home. You'll have 24 hours to watch the movie after you start it.
    For more information on movie rentals, you can visit:
    iTunes Store: Movie rental frequently asked questions (FAQ)
    http://support.apple.com/kb/HT1657
    Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

  • Trouble renting movie from itunes

    Has anybody ever received a message when renting movies from iTunes directly on to Apple TV, 2nd G, Error-unable to download content, try again later.  I have not rented anything in a while and I do not seem to be able to move past this point in the rental process.  The movie is behaving like it has been rented, as it is showing I have 29 days to view.  Upon pressing play, it starts showing the loading, and then instead of starting to play the movie or provide an estiamte of how long until it can be played, it goes to the error message above.

    Thank you for the suggestion.  I did pull all cables and reboot the router.  Some additional information I found as I tried other aspects of Apple TV.  Via iTunes I could download and watch theater trailers.  On You Tube I could watch Selected content.  However, when I tried a You Tube Search, for a topic, I receieved yet another strange message indicating a connection issue.  However, mutliple tasks on the menu do connect to the internet and work fine.  I have rebooted the Apple TV several times.  It almost seems if the software of firmware is corrupted.  Does anybody have any additonal thoughts or similar experiences.

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