HT1657 iTunes HD Movie Download - No sound???

I just downloaded an HD movie to watch from iTunes, but I can't hear anything. I can see the movie, but there is absolutely no sound. How can I fix this???

Thanks for the reply. You are right. In the description of the movie Four Lions under Language is states
Enlish (United Kingdom) (Stereo)
I actually thought all HD movies were in at least 5.1. I guess I have learnt something.
Thanks.
cjnl

Similar Messages

ITunes HD movie download stuck at 0%

I've been waiting days for Cars 2 HD to download. Standard def and iTunes extras file downloaded fine. HD just stuck at 0%. iTunes support after several attempts have just washed their hands of the situation and told me to telephone support and effectively pay money to resolve it! And they blamed my router, which has worked fine for other downloads!
Anyone had the same problem lately? I saw this problem on posts that were a couple of years old on Apple TVs.

Thanks for the reply. You are right. In the description of the movie Four Lions under Language is states
Enlish (United Kingdom) (Stereo)
I actually thought all HD movies were in at least 5.1. I guess I have learnt something.
Thanks.
cjnl

ATV iTunes store movie downloads vanished

Having searched for related topics and come up empty, I am posting a new thread concerning iTunes store movies purchased directly to and lost from my ATV (disclaimer: in searching for related topics, almost all of my key words showed up results of "0", so I am suspicious that the support site is wonky ... I had to scan for related topics and tired of it before finding anything close). I have the iTunes receipts, so I am sure that I "purchased" the movies and did not "rent" by accident. Both movies have vanished from my ATV, without having been watched. They also do not appear on any of my other computers iTunes libraries. I did verify that they were purchased and were listed with a movie downloaded from my desktop computer to ATV, which is still present on my ATV. Just the two movies purchased through iTunes directly to my ATV are lost.
Having read Winston Churchill's post on ATV not being a back up device, I am wondering if the ATV has problems with retaining content. If it is not able to reliably store files, is it in fact just an expensive "chord" linking my computer to a tv? (Winston Churchill refers to the ATV as an "iTunes extender", not a stand alone device ... could have sworn my ATV is "standing alone").
Has anyone else experienced this problem?
ATV and computers running latest iTunes and ATV software.

Hey Chris,
just wondering where you got this information from (how the iTunes movies are formatted/encoded)? is there an apple technical document that gives the specs for the iTunes movies? has Apple released this information? if so where (could you possibly include a link?), and if not, how do you know it? i'm encoding some of the DVDs that i own to put on my ipod using handbrake. Does this mean that if i set my handbrake average bitrate to 1500 kbps (and the format to MPEG-4) that i will be importing them at the same quality as the movies on iTunes? thanx very much!
David

HT1657 Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem. Can not access either. A few months ago had seen a movie with no problem.

Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem? Can not access either. A few months ago had seen a movie with no problem?

My problem to as to how to access downloaded movies not solved.

HT1657 My rental movie downloaded in 43 minutes. Where do I go to play it. When click on rent so that I can play it a pop up message says are you sure you want to rent it again? What wow question. iTunes can not figure that this movie has not even been pl

I rented a movie in itunes n it took 43 minutes to download. So where do I click to play my rental movie? When I click on rent a pop up says that this movie has been already rented. So where is my rental movie n where do I go to click on play?

If you select the Movies part of your iTunes library, is there a rental tab shown on it ?

HT1657 Iphone iTunes rental movie download stuck on 45.5mb

Why is it that you just want to download a film and it won't do it. It is easier going to the DVD rental...

Wifi. It has actually downloaded now, but that was hours and hours later, and I was frustrated I couldn't watch it at that time... It is sooooo frustrating (maybe I'm just impatient!).
There doesn't appear to be a refresh/ stop function- *big oversight Apple*. I tried quitting iTunes, turning the phone off and on etc and nothing helped.
It's rather like sending an iMessage that gets stuck and takes about 20mins, whereas a simple SMS text is gone in a second- maybe they like frustrated customers?

Itunes HD movie download: -50 error message

hi there!
last nite i purchased an HD movie from Itunes on my mac. when i woke up this morning, the download had timed out. 2.29G of 2.54G had been downloaded... so close!?!? there was a '-50 unknown error' message on my screen saying that maybe my internet connection had been interrupted and to try again.
so i restarted my mac and tried to resume the download... and the same -50 error message popped up again. the internet connection seems fine too. i gave up after the 5th time. ugh.
does anyone know what i should do next?
thanks in advance

Thanks for the reply. You are right. In the description of the movie Four Lions under Language is states
Enlish (United Kingdom) (Stereo)
I actually thought all HD movies were in at least 5.1. I guess I have learnt something.
Thanks.
cjnl

ITunes direct movie downloads in iPhone 3GS

I'm probably being really simple here, but I can't seem to download any movies or TV shows directly from the iTunes store on my iPhone. Music works fine, as well as podcasts, but if I go into a movie (seems to be any movie), I get a preview button in the top right hand corner, but I can't click it. So all I'm left with is a description page of a movie. I've tried signing in and out, restarting the phone as well.
What am I doing wrong?

thanks for the reply.
Yeah I'm talking about the on phone Itunes store. And I was on my home wifi network at the time.
When I've tried to download larger files in the app store (think the limit is 10MB for over 3G/edge downloads), I've always been allowed to get as far as pressing the buy button, before I get a warning that the file is too big and I have to be on wifi to download.
With the TV shows and movies, I'm not even seeing a buy button.

ITunes store movie download and quicktime and other media players

(1) Have bought a movie and downloaded it from the iTunes store.It playable using quicktime but not playable on the other 5 media players installed on my laptop.Is this the way it should be?
(2) Quicktime is the only player (irrespective of the format)that does not work using the 's-video out'on my laptop.Is that the way it should be......thanks

II'm having the same exact problem! I rented this movie and tried to download it. It got all the way to the "processing" stage at the end but then failed and I had to retry the download. Well it kept saying that I had to retry so I restarted my iPad and checked tried to I check under my downloads in the iTunes Store. The downloads tab had disappeared so I decided to check under my videos and sure enough it was there. I went to the movie and there was a play arrow and a cloud with an arrow on it to download it. I tried to play it and I brought me to the movie screen but then closed and brought me back to the home page. Then I tried to download it from there but it would just say: "You've already rented this movie but it is not download. Go to the iTunes Store to manage your downloads." So I go back to the iTunes Store but can't find downloads anywhere. (it's not by the purchased tab on the bottom right) I tried to search the movie again and instead of saying rent or buy, it says watch but when I try to tap "watch" it bring me to videos and the black movie screen but then closes again!! This is extremely frustrating and if anyone knows what to do that would be great. also I rented a movie today (divergent) to see if my previous movie, Hancock (the one I'm having troubles with) would appear in the downloads also. Sadly it did not, but divergent downloaded and played with no problems and it is also a larger movie.

Storage increase not being recognized by iTunes for movie download

I purchased additional storage bc the videos I was trying to download could not complete however now when I try to resume downloading the videos I am still getting errors saying that I do not have enough storage even though settings shows more than enough. I tried restating all my devices but the videos still will not resume download. One of the videos is a rental that I purchased on iTunes and I'm concerned that it will only respect my purchase rights if I delete it. The other videos are a tv show that I purchased in iTunes and I tried delete and re-downloading but to no avail. Has anyone ever had this issue before?

If you've bought extra iCloud storage then you've bought extra space for your backups, that won't give you any extra space for downloading content onto your iPad.
Your current available space on your iPad is shown in Settings > General > About > Available - if the film that you are trying to download is in HD format then it could be 5.5+ gig (It's size should be shown on its description page in the store)

HT1657 iTunes rental not downloading

I rented a movie on iTunes on iPhone and under purchased it just says "waiting"... Since last night. What do I do?

You must be on wifi.
thanks.
to no one. At all.
not even the guy at the apple store knew what to say ...

HT1657 Can rented movies downloaded and watched later (i.e in airplane mode)

Hi - just wondering if movies that have been rented can be watched when the phone is in airplane mode?

Yes

Western Digital HD live - how to play iTunes TV & movies already on WD Pass

I purchased a WD HD Live media player to play my authorized iTunes TV & Movie downloads from the WD Passport 350MB portable drive. I normally play them with Quick Time from the WD portable drive -

Which iPad are you using? Mine (First generation) simply crashes to the desktop--I don't get any error message, however, I am able to stream movies flawlessly with my iPhone 4s in both wireless and 4G modes.

No Sound from iTunes Movie Download

I ordered a 2 movies last Sunday (10/17) and both had no sound for the full 24 hr time period. I have not tried a TV download yet.
anyone else?
Netflix movies are fine.
Internet radio is fine.
Podcasts, fine.
everything seems fine but the movie download.
Message was edited by: shwa

Did you mean chance Dolby sound to "auto"? Under audio/video there are many options. I tried that but it didn't work and don't see any other options in there that could help
Thanks,
Chris
"you can go to your apple tv settings and go to audio.video. change it from on to auto. some reason it will auto recognize for 5.1 and such"

HT1657 Where is the movie rental tab on iTunes? I downloaded two films, but do not know how to access them on iTunes.

Where is the movie rental tab on iTunes? I downloaded two films, but do not know how to access them on iTunes.

There is nothing to download.
You first must purchase the service in iTunes and let the intial scan, match and upload process complete. Then you can activate it on your iPhone by going to Settings > Music and set the option for "iTunes Match" to ON.

HT1657 iTunes HD Movie Download - No sound???

Similar Messages

Maybe you are looking for