HT1657 Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some soft
Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some software for $40.00. Help
Hi,
No, it was Apple. Last night the movie (Argo) was downloaded. It took about an hour, however it did not open.
I can watch the preview, but can't open it.
Thanks for your interest.
George
Similar Messages
-
HT1657 I rented a movie on itunes but it will not play on my imac ?
I rented a movie on itunes but it will not play on my imac ?
Does anyone know how to fix it ?Could you walk us through what happens when you try to play the movie, please?
-
I rented a movie (dark shadows) but I can not see it, because a message appear "Problem loading...try again later". Is not a problem connection. I tried a lot of times to watch the movie and I didn't can.
Thanks
CelesteI rented a movie (The Hobbit)...but it stops loading.
The movie costs CHF 7.50.
A phone call to the support team costs CHF 46.-- !!!!!
What do you think I will do?
Pisella Verde -
I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?
OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
The movie I rented last night could not be downloaded so tonight I am trying again. Apple TV says that I have rented the movie, but need to download it from iTunes Store. I am doing that right now, but with no results. Can you assist?
Hi memacleod!
It sounds like you may need to report an issue with the rental of this item:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I cannot get rented itunes movies to play on my appletv. It keeps getting stuck on the "Authorizing.." screen. Movie loaded fine; however, would not start playing. I have an ethernet cable plugged in, so wireless connectivity strength is a non-issue. Any suggestions??
I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).
-
I rented a movie on Apple TV. I had money in my iTunes account, but was required to use my credit card. Why did it not just use the money in my iTunes account to pay for the movie?
Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941) -
Hi,
Just an hour ago I rented "Brave" from İtunes Turkey. After download has been finalized, I wanted to watch it. Unfortnately Movist says that "Movist quit unexpectedly". So I download another movist from app store and I paid also for it but this one also giving the same message. I copied some part of the details of the message below.
Could you please help me. I already spend money in order to see it.
Thanks,
Levent SECKIN
Process: Movist [417]
Path: /Applications/Movist.localized/Movist.app/Contents/MacOS/Movist
Identifier: com.movist.Movist
Version: 1.2.3 (1.2.3)
App Item ID: 461788075
App External ID: 12404657
Code Type: X86-64 (Native)
Parent Process: launchd [114]
Date/Time: 2012-12-23 19:50:54.811 +0200
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 2023 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 66 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 4E941F8A-9CB7-4015-8C06-E31978567F8A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000014
VM Regions Near 0x14:
-->
__TEXT 0000000100000000-00000001000e8000 [ 928K] r-x/rwx SM=COW /Applications/Movist.localized/Movist.app/Contents/MacOS/Movist
Application Specific Information:
objc[417]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdispatch.dylib 0x00007fff930f9b08 dispatch_release + 0
1 com.movist.Movist 0x000000010001ae90 0x100000000 + 110224
2 com.movist.Movist 0x000000010001ad99 0x100000000 + 109977
3 com.movist.Movist 0x00000001000148d8 0x100000000 + 84184
4 com.movist.Movist 0x0000000100016883 0x100000000 + 92291
5 com.apple.CoreFoundation 0x00007fff8ece370d -[NSObject performSelector:withObject:] + 61
6 com.movist.Movist 0x00000001000178bd 0x100000000 + 96445
7 com.movist.Movist 0x000000010001523e 0x100000000 + 86590
8 com.movist.Movist 0x0000000100014eef 0x100000000 + 85743
9 com.movist.Movist 0x000000010003a8ae 0x100000000 + 239790
10 libdispatch.dylib 0x00007fff930f5a82 _dispatch_call_block_and_release + 18
11 libdispatch.dylib 0x00007fff930f78f2 _dispatch_main_queue_callback_4CF + 308
12 com.apple.CoreFoundation 0x00007fff8ec88e7c __CFRunLoopRun + 1724
13 com.apple.CoreFoundation 0x00007fff8ec88486 CFRunLoopRunSpecific + 230
14 com.apple.HIToolbox 0x00007fff95e002bf RunCurrentEventLoopInMode + 277
15 com.apple.HIToolbox 0x00007fff95e0756d ReceiveNextEventCommon + 355
16 com.apple.HIToolbox 0x00007fff95e073fa BlockUntilNextEventMatchingListInMode + 62
17 com.apple.AppKit 0x00007fff8b8b6779 _DPSNextEvent + 659
18 com.apple.AppKit 0x00007fff8b8b607d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
19 com.apple.AppKit 0x00007fff8b8b29b9 -[NSApplication run] + 470
20 com.apple.AppKit 0x00007fff8bb2eeac NSApplicationMain + 867
21 com.movist.Movist 0x00000001000023c4 0x100000000 + 9156
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d9f67e6 kevent + 10
1 libdispatch.dylib 0x00007fff930f7786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff930f6316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d9f5e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b3e5dea nanosleep + 164
2 com.apple.Foundation 0x00007fff97dc679a +[NSThread sleepForTimeInterval:] + 146
3 com.movist.Movist 0x0000000100023b01 0x100000000 + 146177
4 com.apple.Foundation 0x00007fff97d8a72a -[NSThread main] + 68
5 com.apple.Foundation 0x00007fff97d8a6a2 __NSThread__main__ + 1575
6 libsystem_c.dylib 0x00007fff8b42f8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8b432b75 thread_start + 13
Thread 3:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8d9f5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b4332a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff931b71cb CVDisplayLink::waitUn
Process: Movist [417]
Path: /Applications/Movist.localized/Movist.app/Contents/MacOS/Movist
Identifier: com.movist.Movist
Version: 1.2.3 (1.2.3)
App Item ID: 461788075
App External ID: 12404657
Code Type: X86-64 (Native)
Parent Process: launchd [114]
Date/Time: 2012-12-23 19:50:54.811 +0200
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 2023 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 66 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 4E941F8A-9CB7-4015-8C06-E31978567F8A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000014
VM Regions Near 0x14:
-->
__TEXT 0000000100000000-00000001000e8000 [ 928K] r-x/rwx SM=COW /Applications/Movist.localized/Movist.app/Contents/MacOS/Movist
Application Specific Information:
objc[417]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdispatch.dylib 0x00007fff930f9b08 dispatch_release + 0
1 com.movist.Movist 0x000000010001ae90 0x100000000 + 110224
2 com.movist.Movist 0x000000010001ad99 0x100000000 + 109977
3 com.movist.Movist 0x00000001000148d8 0x100000000 + 84184
4 com.movist.Movist 0x0000000100016883 0x100000000 + 92291
5 com.apple.CoreFoundation 0x00007fff8ece370d -[NSObject performSelector:withObject:] + 61
6 com.movist.Movist 0x00000001000178bd 0x100000000 + 96445
7 com.movist.Movist 0x000000010001523e 0x100000000 + 86590
8 com.movist.Movist 0x0000000100014eef 0x100000000 + 85743
9 com.movist.Movist 0x000000010003a8ae 0x100000000 + 239790
10 libdispatch.dylib 0x00007fff930f5a82 _dispatch_call_block_and_release + 18
11 libdispatch.dylib 0x00007fff930f78f2 _dispatch_main_queue_callback_4CF + 308
12 com.apple.CoreFoundation 0x00007fff8ec88e7c __CFRunLoopRun + 1724
13 com.apple.CoreFoundation 0x00007fff8ec88486 CFRunLoopRunSpecific + 230
14 com.apple.HIToolbox 0x00007fff95e002bf RunCurrentEventLoopInMode + 277
15 com.apple.HIToolbox 0x00007fff95e0756d ReceiveNextEventCommon + 355
16 com.apple.HIToolbox 0x00007fff95e073fa BlockUntilNextEventMatchingListInMode + 62
17 com.apple.AppKit 0x00007fff8b8b6779 _DPSNextEvent + 659
18 com.apple.AppKit 0x00007fff8b8b607d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
19 com.apple.AppKit 0x00007fff8b8b29b9 -[NSApplication run] + 470
20 com.apple.AppKit 0x00007fff8bb2eeac NSApplicationMain + 867
21 com.movist.Movist 0x00000001000023c4 0x100000000 + 9156
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d9f67e6 kevent + 10
1 libdispatch.dylib 0x00007fff930f7786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff930f6316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d9f5e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b3e5dea nanosleep + 164
2 com.apple.Foundation 0x00007fff97dc679a +[NSThread sleepForTimeInterval:] + 146
3 com.movist.Movist 0x0000000100023b01 0x100000000 + 146177
4 com.apple.Foundation 0x00007fff97d8a72a -[NSThread main] + 68
5 com.apple.Foundation 0x00007fff97d8a6a2 __NSThread__main__ + 1575
6 libsystem_c.dylib 0x00007fff8b42f8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8b432b75 thread_start + 13
Thread 3:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8d9f5bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b4332a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff931b71cb CVDisplayLink::waitUnI know the old solution was to go into the apps folder, right click on itunes and change it to 32 bit mode. Since OSX maverics I can not run it in 32bit mode anymore so now any of the itunes movies on my mac mini will not play.
-
I rented Sherlock Holmes: A Game of Shadows and when I tried to watch it, the movie would not play. I received the error message (-42408). What does this mean and what should I do?
Is all other content purchased using the same iTunes Store account also failing to play with that error message?
-
I just rented and downloaded a movie from iTunes and now it will not show up in my iTunes library. What do I do?
It DOES show up in iTunes on my iPhone. It DOES NOT show up on my desktop.
Any thoughts? Ideas?
I rented it for a flight I get on in 3 hours. Any quick help would be great.
Thanks.If the computer iTunes is signed into the same account then contact iTunes:
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase -
How in the world do i get my lost Album back?
I purchased a Album from Itunes on my iphone, Played it for several days. Then when I synced my phone to my laptop, the album is no longer there. It shows up in the Itunes on my computer but only as the digital booklet, which you are supposed to get after a purchase.
I tried downloading all songs into itunes, that didnt work. I tried logging out of my account with no avail. I tried seeing if i could go into iTunes again and buy redownload it. But it showes that I have to purchase it again...
Any help would be appreciated.
ThanksDownloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
I pre ordered the Marshall Mathers LP2 and it says I purchased it but it won't download and on my laptop it wants me to re buy it
Hello Alyssa420,
It sounds like you are trying to download your pre ordered album but are unable to download it. I would reach out to our iTunes store support by reporting a problem with the purchase with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals. In fact that category isn't shown. My purchased movies are showing up. What's up?
Bindlach61A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
My computer had to be shut down this morning when I could move my mouse around but it would not respond when I double clicked on an item to select. Now I cannot open a file in my finder window by double clicking on it. Any suggestions?
Did you reinstall CS3 after CC?
For that matter, doing an in-place upgrade on the OS is always a gamble with Adobe programs. Reinstalling all the versions you need, in order, would probably solve your problem.
And you shouldn't need to save as IDML after opening the .inx in CC. -
Hi guys, I got this error code when I did my apple hardware test. 4MOT/2/40000004:HDD-1379 does anyone have an idea of what this could mean? Please Help .
You can buy and install the hard drive you want to. However, on Late 2009 and newer iMacs the temperature sensor is in the hard drive, so if you replace it with a hard drive that has not got a temperature sensor you will have serious fan problems.
You have got an Early 2009 iMac, so do not worry about this. You can buy a hard drive at OWC > http://eshop.macsales.com/shop/hard-drives/3.5-SerialATA/ Follow these steps > http://www.ifixit.com/Guide/iMac+Intel+24-Inch+EMC+2267+Hard+Drive+Replacement/9 028
Maybe you are looking for
-
How to use DB13 on a distribute system
HI, We install SAP R3 enterprise 4.7 SR1 as distribute system on 3 different windows 2003 server, Central Instance , Database Instance and Dialog Instance. As I understood, we need to use sm59 to setup the RFC destination so that DB13 can work wel
-
Hello..I'm a newbie to this forum. I hope someone can help me out. Let's see..it's worked great for 3+ years. Suddenly I get an error when trying to connect itunes to my stereo remote speakers. I reinstalled the airport and still get the exact same r
-
Hi All. The below is the error, which I am getting while extracting data. Please let me know the reason, and how to overcome the below error. Status Log Warning ORA-02049: timeout: distributed transaction waiting for lock Error ORA-01555: snapshot to
-
I have a bcp out which uses queryout to create a comma delimited file. One of the output columns has either a 4 character value, which is correct, or a single space, which is wrong. For the life of me I can not get rid of the single space. The q
-
I am trying to download updates for some Free apps. The app update starts to download but before finishing, I get a pop-up message "There was a problem downloading 'APP NAME'. The network connection was reset." A couple of App updates downloaded succ