HT1657 Movie is going to expire but cannot load

I rented a movie and cannot load it. It's going to expire in 11hours what do I need to do

Could you walk us through what happens when you try to play the movie, please?

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    I purchased a movie in my iPhone 5 but cannot get it downloaded to my iPad. I just get an error saying it can't download. No further info from the error message

    Hi Jlhall88,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    iTunes Store: Movie rental frequently asked questions (FAQ)
    Can I play my rental on more than one device?
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    You can delete the movie prior to the expiration date if you want to make more space on your hard drive, iPod, iPhone, iPad, or Apple TV. However, the movie will automatically disappear from your iTunes library 24 (or 48) hours after you've begun viewing it.
    What happens to my rented movie if don't watch it?
    If you don't watch your rented movie, it will expire in 30 days and disappear from your iTunes library. You will need to rent it again in order to watch it.
    I hope this information helps ....
    Have a great day!
    - Judy

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    force quit app.  double click home button and slide app up and off page
    Peace, Clyde

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    This is probably due to a loss of internet connection. Update the apps on your computer in iTunes, and then sync your device. This should fix the problem. Next time you update your apps, make sure you stay in a wi-fi zone.

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    Hi,
    It is me again. A week has gone by. I got an email saying Whale Wars was ready for download. Click here. Did that. The process asked for my password three times. It then showed it would download Whale Wars and then Flying Wild Alaska to my iPad.
    It took the right amount of time to load to my iPad and then it started to load Flying Wild Alaska. But where did it put it?
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    Kate Li
    TechNet Community Support

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