HT1657 My download speed is 35Mb/sec but from iTunes i only get 100-200 kb/sec. Normally it works perfect, but today my small SD rented movie takes several hours. Why?
Rented Ronal the Barbarian 1 hour ago and it take ages to download. My internett speed is more than 35Mb down and up. The download speed from Itunes is about 150kb/sec. This has never happened before. Can anyone tell me if this is a local problem on my side or if itunes are not able to deliver?
Lommelom
My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
Similar Messages
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I had my Ipod nano 7th Gen factory restored. Nano touch works smooth without any song in-it but after i have any of the songs shifted from itunes, touch buttons get messed up. They don't work. Help me in over coming this issue.
Hello Rohantm,
Thank you for the details of the issue you are experiencing with your iPod nano (7th generation) touch screen. I recommend the following steps for the issue you described (you can skip the steps you have already tried):
Touch screen does not accept input
Clean the screen with a microfiber polishing cloth.
Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Home buttons simultaneously for a least six seconds, until the Apple logo appears.
Sync with iTunes and restore the iPod.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
Find the full article here:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am not able to download all the album I bought from itune store. The album contains 13 songs but 4 of them would not load up into my ipod. An error code will pop up notified me that "my Ipod cannot convert some of the file" How can I fix that?
Hi there mayway3000,
You may find the troubleshooting steps in the article below helpful.
iPod does not play content purchased from the iTunes Store
http://support.apple.com/kb/TS1510
-Griff W. -
just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.
robynmm wrote:
so how do I get the same apps for my macbook pro? or is that not possible?
Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x. -
I downloaded a song (Matt Corby Winter) from itunes which has disapeared from my computer. I have followed the instructions to locate it but haven't been able to. I need to download it again from itunes. How do I do this?
A simple search finds this article:
Download past purchases - Apple Support -
I downloaded music to my ipod shuffle from itunes and it still saying saying download music from itunes. But there is music on it when I hook it to the computer but it want play on the shuffle. Someone please help me.
Hello Rod2174,
I'm sorry to hear you are having issues with your iPod shuffle. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues transferring music to your iPod or playing music that is on your iPod, you may find the information and articles linked from the following page helpful:
iPod shuffle - Apple Support
Sincerely,
- Brenden -
iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.
Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index -
Problem: this mac is not reading an excell file after upgrading to yosemite. My Mac is from 2009, it use to work perfectly but it wasn´t able to open some apps, thats why i upgrade it. Now it once i donwload the zip it appears with an ".ods" extension
i even already download a link
http://www.microsoft.com/en-us/download/confirmation.aspx?id=44026
which i read on another support page... but it doesnt allowed me to install it cause it says that i already have the disk of this program....
Im afraid to erase it and not being able to get it back...
What can i do!??
Thanks in advance for this kind answer!!!fsolution wrote:
Problem: this mac is not reading an excell file after upgrading to yosemite... Now it once i donwload the zip it appears with an ".ods" extension...
If the "it" refers to a compressed (zipped) spreadsheet that you downloaded, the ".ods" extension is used by LibreOffice and probably OpenOffice (which are free versions of MS Office) for spreadsheets, which would suggest that wherever you're getting that "Excel" file from has switched to one of those programs. I've tried opening an .ods file from LibreOffice using MS Office 2013 for Windows and it does open though with a warning that some things have been changed. I don't know if Office for Mac can normally open .ods files. But if your need is to just open .ods files, take a look at LibreOffice. -
I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
I have downloaded two books to my iPhone from iTunes. They do not appear as purchases on my PC. The PC is authorized.
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
-
Sorry for stupid question. I have just got a download of a piano accompaniment (not from Itunes). I have played it and think downoaded it but where did it go?! I cannot find it anywhere! Thank you!
Generally it is not possible to download anything from a web site when using an iPhone, so if you were just using Safari, you probably didn't actually download the track but just played it from the web site. If you used some other app, tell us what app and someone may be able to provide further assistance.
Regards. -
My kids have downloaded tons of free games apps from iTunes. I need to free some iCloud space without having to upgrade my account. How do I delete those apps in the cloud?
Apps can't be deleted from iCloud as they only reside in the App store. Also, the apps themselves aren't taking up space in your iCloud account. They only thing in your iCloud account would be the app data that is backed up as part of their iCloud backup, but this generally doesn't use much space. You can check how much is being used, and eliminate specific apps from being included in the backup, by going to Settings>iCloud>Storage & Backup>Manage Storage on their device, tapping the name of their device under Backups, then checking the apps listed under Backup Options (tap Show All Apps to see them all). Turn an app to Off to exclude its app data from being backed up.
This article may be of interest as it discusses ways to manage and reduce iCloud storage: http://support.apple.com/kb/ht4847. -
Yes--see above info, please.
In detail here's what happens:
the window that responds when I double click to open a file always says "Opening..." and names the file; then says--
which is a: Application; then shows--
from: C:/users/test/dwhelper; and finally asks--
Would you like to save this file?
But it gives me only 1 of 2 options--
either "Save File" or "Cancel"
but never ever actually lets me open that file !
...Also, strangely, a number of my desktop icons have been changed
to Firefox icons (with the shortcut arrow still within), and some of them (like Apple Safari) refuse to return to the original icon when I try to click back to the original icon. Very weird.I am not a Vista user. I am assuming the icons have changed to a firefox icon because you or; some application or other user; have set the default option for those file types to open with firefox.
You will be able to change that in your registry settings but it is far safer to use some other option. I am not sure how to do that in Vista.
RealPlayer.exe is an executable file, that is it is an application presumably a media player, if you try to open it with firefox; whicjch is what happens if you click its firefox icon; it will just give you the options to open or save the file. If you use the open option it may work as intended. -
If i backup an app for example Music Downloader as it contains like 300 songs and now i want to replace my iphone 5 so when i restore the app from itunes do i get back all the content in the app or just the app itself ??..
Hey Hussain,
I am not sure whether the music will get restored.
Anyway try this
1.Connect iPhone to PC.
2.Open iTunes
3.Open iPhone Summary
4.Go to Apps Tab
5.Under File Sharing Section Click on Music Downloader
6.Right side if you see your songs click on one song and press (CTRL + A).(hope you are using windows) and click on save and then save to a folder on your computer.
7. Later just do steps till 5 to put to new iPhone then ...........
8.Click on save and select the music files which u want to put in that app.
9.Click on apply to sync.
10.You should be having the music in that app
Hope it helps,
Rohit -
I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?
iOS 5 is only compatible with the iPhone 3Gs and later...
Updating to iOS 5 http://support.apple.com/kb/HT4972
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