HT1657 My movie rental didn't download

iTunes says i've rented the movie but it hasn't downloaded, where is it?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT1657 My movie rental will not download?

    My rental movie will not download on my iPad?

    If you rent it on your iPhone then it will download onto your phone, films from iTunes aren't streamed.
    For rentals you have 30 days to watch it, but once you start watching it (even if you only watch one second) you then have 24 hours if you are in the US, 48 hours elsewhere, to finish watching it before it expires.

  • Movie rental did not download completly

    Movie rental did not download completly

    A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
    If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Where on my computer do I access the iTunes movie rental that just downloaded?

    Where on my computer do I access the iTunes movie rental that just downloaded? I can't find it anywhere . . .

    In iTunes choose the 'Films' display then click 'Rented' in the bar at the top.

  • HT1657 Some movie rentals will download but there is the odd Rental that won't. how do I get those ones to work?

    Some movie rentals will download but there is the odd Rental that won't. how do I get those ones to work?

    +I've tried some suggestions online, but most suggest that the problem is with available media--I don't think that's my problem. Any suggestions?+
    You don't have enough media.
    Move your IN point a few seconds into the clip, and then drop it into the timeline.
    Now apply dissolve
    Niel

  • HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

    my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

    Hi there kirk279,
    You may find the troubleshooting steps in the article below helpful.
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    -Griff W. 

  • HT1657 My movie rental download was not completed and I was unable to finish the movie.  I was charged for it.  What can I do to rent the movie again without getting charged for the rental again?

    My movie rental download was not completed and I was unable to finish the movie.  I was charged for it.  What can I do to rent the movie again without getting charged for the rental again?

    kananga wrote:
    To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to.  Does anything on this page help? Products & Services Overview | Verizon Wireless
    1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided.  Service is normally billed through the end of the billing cycle, whether service is provided or not.  "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
    2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online?  You cannot pay online once the account is cancelled.  You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone.  But online is no longer an option once the account is cancelled.

  • HT1657 My movie rental downloaded to my iPad 2 then disappeared. Where can I find it?

    My movie rental downloaded to my iPad 2 then disappeared. Where can I find it?

    Have you looked in your video app.

  • HT1657 Movie Rentals (expiration and downloading)

    I have been downloading a movie rental for two days and it still says there are 17 hours remaing but for some reason it says the rental expires in five hours.  I have not started to watch the movie since it isnt even finished downloading. Is there anything I can do since I already paid for the movie rental?

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
    I'd be inclined to let the movie finish downloading and then you can be sure that it has expired or at least be more sure of the situation over it. If it has expired, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT1657 My movie rental is not showing up .Has Itunes dudded me again. When I tried to download it it says I have it already but is not showing up anywher/

    Well where has I tunes sent my movie rental?

    Hello Drewski81
    Have you tried resetting the Apple Mobile Device Service in the article below? That would be one of the steps in the second article to get your iPhone to show up in iTunes. 
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    -Norm G.  

  • HT1657 cancel movie rental

    how do I cancel a movie rental? i've only downloaded 21.7 MB out of 2.2 GB

    You can not cancel a movie rental once you click the accept button.

  • Movie rental froze during download and will not finish downloading or let me reorient it?

    I rented a movie on iTunes for my iPad and began watching the movie. I needed to pause to goto work, but when ingot home the movie rental would not open. I went into iTunes and it showed that it needed to download. It downloaded till the end where it says processing,but then froze there. My movie rental counted down and then ended,but it still shows as downloading in iTunes and will not let me clear it or recent the movie.

    I have this same issue.  It has happened with two movies I rented.  Actually, I watched most of both movies but they are both still on my iPhone despite the 24-hour expiration.  Both movies are frozen at the "processing" step.

  • HT1657 Locating movie rentals

    I have just downloaded 2 movie rentals on my iPad but cannot seem to locate where they are. Can someone please advise?

    I downloaded a movie yesterday onto my IPAD and cannot see my movie.  I checked the video apps today and it's not there.  Plus my credit card was already charged for this movie.  What do I do?

  • HT1657 Rented movie purchased but not downloaded

    I keep renting movies on my iPad but then when I go the the movie app, the movie appears in grey, not playable, and it says that the movie needs to be downloaded.
    However it appears nowhere neither on the iPad nor on my mac...
    Where is it?
    I paid for it and it is not viewable!!

    Got a response from apple customer service
    Besides the fact that they are reasonably nice or sent me to the FAQ section of the apple site (dooh!!) the best they could do was refund me on my 2 rented but unwatchable movies with credit for my next rentals...
    Additional frustration: I need to wait for 2 weeks for the credit to hit my account if I want to redownload these same 2 movies...

  • QUICK movie rental refund if download is canceled before completion?

    Am I "in bounds" for a refund if I cancel my movie rental download before its complete?

    No. Once you accept the conditions to pay for the movie the that is it.

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