HT1657 My movie rental downloaded to my iPad 2 then disappeared. Where can I find it?

My movie rental downloaded to my iPad 2 then disappeared. Where can I find it?

Have you looked in your video app.

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HT1495 My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

I would like to move Acrobat X to my new computer. Where can I find it to download?

I would like to move Acrobat X to my new computer. Where can I find it to download?

Hi Amber,
Here you go!
Acrobat X downloads
Let me know if you find what you need! Make sure you read through everything carefully.
Kind regards, Stacy

HT203167 lost my unwatched rented movie is not on my laptop...where can I find it?

lost my unwatched rented movie is not on my laptop...where can I find it?

Normally I'd offer this advice...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
iTunes update or Windows Update? Are you logged into a temporary profile?
Or see Recover your iTunes library from your iPod or iOS device.
tt2

HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

HT1657 My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

I want to download older versions of firefox. Where can I find them?

I am doing some SW regression testing and want to test for compatibility with different versions of Firefox. I need to test Firefox 3.6 for Windows XP. Where can I download older versions of Firefox?

http://www.mozilla.org/en-US/firefox/all-older.html

Is the iphone panorama pic option available for the ipad, if so where can I find it?

A friend recently showed me her iphone 5 panoroma pic app that comes with the phone. We thought my almost new ipad would have it but it does not. Any ideas on how I can find and install that app on my ipad. Preferably to interface with my apple camera app as on option just like the iphone. I have the latest software updates installed.

No, but there are several iPad Apps which can provide this capability. Check the App Store.

I have downloaded a ring tone from iTunes where can I find that?

I downloaded a ringtone and set it as use for all the calls and could not find it in my iPhone 5c

It's a ringtone that you've just purchased, and you downloaded it from iTunes on your phone and the purchase went through successfully (and there isn't a Downloads tab in the iTunes store app with it still downloading) ? It should show in Settings > Sounds > Ringtone (and Text Tone), and in the Contacts for setting for individual callers (tap the Edit button on a contact). If not then have you tried a soft-reset of your phone to see if it shows after the phone has restarted ?

I need to download mozilla firefox version 2.0, where can I find it?

I can only find version 7, but I need 2.0.

You can install the portable Firefox 2.0.0.20 version to access websites that need that old version
You can find the portable Firefox 2.0.0.20 version under "Mozilla Firefox, P.E. Legacy > Mozilla Firefox":
* http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20P.E.%20Legacy/
*http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20P.E.%20Legacy/Mozilla%20Firefox%2C%20Portable%20Edition%202.0.0.20%20Repack/

Where can I find a listing of elements common to Keynote Mac and iPad?

I developed a beautiful Keynote presentation from a PowerPoint presentation on my MacBooK. I transferred it to the Keynote app on my iPad. The conversion to the iPad eliminated all the 3D graphs. The conversion changed fonts. After the transfer the slides must be reformatted to make a descent presentation. Where is there information on what the Keynote app for iPad supports in regard to themes, fonts, charts, etc? It is also obvious that some themes can be imported when a presentation did not incorporate a native Keynote iPad theme. Where can you find elements you can import?

Nevermind, After I posted my question I found a similar question with a link to a helpful article. I cut and pasted a bunch of font, theme and formatting information from the article into a numbers sheet.
The link to the article is below. I hope. I have never had much success at pasting links.
Keynote for iPad: Best practices for creating a presentation on a Mac for use on an iPad
If the link does not get you there cut and paste the address below and it will get you there.
http://support.apple.com/kb/HT4114
You will need to use the Keynote for iPad: Frequently Asked Questions link in the article. Expand the FAQ categories to get more formatting info.

PSE12 - where can I find it to download?

My brand new IMac crashed and had to wipe out/erase everything on it, now I'm trying to find where I can download my PSE12 that I bought in Feb 2014. The iMac doesn't have a disk/cd drive so I can't install it from the disk - have to download it but only see PSE13, where can I find the download for PSE12?

Can you not download PSE12 via the File 1 of 1 link in the Mac OS X column at Download Photoshop Elements products | 12, 11, 10
(per the screenshot I posted above)
I just tried it and it downloaded fine.
Alternatively try Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
Follow the Very Important Instructions on the page first BEFORE you click the download links.

I just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks

i just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks

And just in case .... You don't actually sync rental movies to the iPad....
To transfer a rented movie from iTunes, use the movies pane in iTunes. Rented movies transfer is at the top. You must have an Internet connection to transfer a rented movie. Select the "move" arrow in the direction you wish to transfer, and click the apply button at the bottom right. Rented movies can only exist on one device at a time, they do not sync like other video, but move from iTunes to the iPad.

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT1491 how do I move a download from a ipad to another if already in downloads

How do I move a download from an ipad to another ipad if already in downloads?

No, rentals donwloaded on an iPad or iPhone can only be watched on it, and cannot be moved.
Rentals downloaded on a computer can be moved to an iPad or iPhone though.
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
http://support.apple.com/kb/ht1657

HT1657 My movie rental downloaded to my iPad 2 then disappeared. Where can I find it?

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