HT1657 On a rented video, only the soundtrack played. How do I get a refund?

On a rented video only the soundtrack, no audio played. How do I get a refund?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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HT2729 If a rented video won't play how do i get a refund?

I rented a video and it was not able to download. It then expired and we lost the rental. How do i get a refund or a new chance to rent the video at no cost?

Could you describe to us what happens when you try to play the movie, please?

I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?

I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?

Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us

I lost my phone.i have only the serial number .how i can get imei number with it???

i lost my phone.i have only the serial number .how i can get imei number with it???

Call your carrier, they have a record of your IMEI number. Or, read here:
http://support.apple.com/kb/ht4061

HT204266 I was charged twice for the same app how do I get a refund/credit?

I was charged twice for the same app how do I get a refund/credit?

You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 I just rented a movie on my iPhone, how do I get it to play on my apple TV?

I just rented a movie on my iPhone, how do I get it to play on my apple TV?

You don't.
Read the FAQ's that you linked.

HT1657 If I rented a movie on my iPhone how can I get it on my iPad to view?

If I rented a movie on my iPhone how can I get it on my iPad to view?

From http://support.apple.com/kb/HT1657 :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

TS1702 I purchased black op zombies from the app store and it will not load for me to play the game. How can I get a refund or get the game to load and work?

I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?

The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/

HT1725 I downloaded a move Twice as there was a interruption to the apple store, how do i get a refund for purchasing this movie twice. 13.99

How do i get a Refund on a purchase.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I purchased some in app token but they were not given to me in the game. How do I get a refund?

I bought something form the game but the tokens were not added! How do I get a refund. I spent $4.99 but got nothing at all.

I have almost no idea what this is about. If it is something the app buys from a third party, you need to contact that third party about it. If it is something the app buys through the iTunes Store
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

I bought 2 different versions of an album and i only want one. How do i get a refund?

I Got a clean and dirty version of d12 world and i want the dirty version of it. How do i get a refund?

Click here and ask the iTunes Store staff for a refund.
(109472)

I bought 2 of the same songs by mistake and they were the short version i was listening to in order to make sure that i was buying the correct record. how do i get a refund in order to buy the right song?

I bought 2 of the same song by mistake and they were the short version i was listening to in order to make sure that I was buying the correct record. How do I get a refund in order to buy the right song?--

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
mike

You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 Purchased video downloads not yet available - how do I get a refund?

I purchased Game of Thrones Season 2, the downloads are not yet available. How do I process a refund through iTunes?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

Hi, I am new to using iTunes. Just downloaded 50 shades of Grey only to find it is the BOOKS and not the music. How do I get a refund for this?

Hi, I am new to using iTunes. Just downloaded 50 shades of Grey only to find it is the BOOK and not the music. Incidentally, I find that entering this community is somewhat akin to trying to get into Fort Knox!! Too much officiousness.

There are no refunds.
You can try contacting itunes support and ask for an exception:
http://www.apple.com/support/contact/

HT1657 On a rented video, only the soundtrack played. How do I get a refund?

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