HT1657 Rental movie disappears from PC after transfer and never shows up on iPad

Article says I can transfer movie rental from my PC to my iPad (1) and that it can only exist ion device at a time. I transferred the movie, it disappeared from my PC (in Rentals catregory), but never showed up on my iPad. What now?

Thanks for replying.  I tried your solution also but it didn't help.  Apple gave me a 2.99 credit to my account and told me to download it again. Next time I'll download it on the device I want to watch it on, so I won't have to worry about transferring it. Apple needs to make this whole process more user friendly. I am far, far from a novice, but I am a Windows guy, not a MAC guy.  Even so, I felt like a novice user having to hunt and peck just to be able to try and transfer the movie.  Once I did it, and I probably could not duplicate what I did because it was just luck, the movie disappeared.  I was surprised they came back with a credit so quick.  Thanks again. 

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